Back

Lexus of Jacksonville

Jacksonville, FL

4.8
726 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 726 reviews

June 17, 2014

New Purchase This is my second time leasing a car with Davin Tillman. My first experience was great, so I did not hesitate when Davin called me and told me what More

by Janesmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Tillman
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! It is really our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

June 15, 2014

newcar very nice people to buy a new car from would do it again in the future i would recommend this dealer to my friends thank you More

by orlandoerl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alvin rollins and christian parenio
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! It brings our whole team at Lexus of Jacksonville great pleasure to attend to your automotive needs. Sincerely, Brian Zehren, General Manager.

June 10, 2014

Review of service Great visit to Lexus. Everything worked as it was supposed to. Quick and painless. Loaner vehicle was fantastic. Thank you for your service and your s More

by Slisner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Tom
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! We appreciate your business. I’m grateful we could provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

June 07, 2014

Happy Customer I've been very happy with the service I've received before, during and after the sale on my first Lexus. Shannon Peek promised, it would be a happy a More

by susanknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Peek
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for your business here at Lexus of Jacksonville! I’m thrilled we could furnish you with an exceptional experience. Sincerely, Brian Zehren, General Manager.

June 04, 2014

Easiest process My 2007 GS was hard to separate with but I could not be happier with my brand new ES! As soon as I saw it I fell in love, once it came down to the dri More

by JoannaFlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 18, 2017 -

Lexus of Jacksonville responded

Thanks so much! It is really our delight to serve your automotive needs. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

June 02, 2014

Purchase Experience After positive phone and internet communications with Mr. Morelli, we decided to take the ride from our home in Crawfordville to Jacksonville. We fou More

by zavion4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Morelli, salesman- Don Crutch Tech. Specialist
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for your review, it’s certainly our pleasure to serve you. We consistently work to uphold only the best in customer service for our customers. If there is any way we may further improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we may help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

June 01, 2014

Service The Service was excellent but the cost of installing the body side molding was expensive, plus I stilll do not understand the $28.00 service fee. More

by asheroncreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Associates
May 18, 2017 -

Lexus of Jacksonville responded

We appreciate your 4-Star rating. Thank you for choosing Fields. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

May 30, 2014

Shannon Peek I am in my six Lexus now and I must say that Shannon would get a solid 10 rating from me on a scale of 1-10. He was a Professional in any manner one More

by Jerry15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Peek
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

May 30, 2014

Queen for One hour and forty five minutes. After being fully informed of my service by Christian who was all knowledgeable about my recalls and my GS, I was escorted to a clean and welcoming wa More

by augustine132
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for leaving Fields a 5-Star rating of Lexus of Jacksonville! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (904) 721-5000. Thanks again, Brian Zehren, General Manager.

May 29, 2014

Maintenance at Lexus Mark Clark is the best service manager I have ever experienced. Very professional, knowledgeable and people-oriented! Jomar handled my visit with pro More

by vernchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Clark, Jomar
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for the kind feedback! It's always our pleasure to serve your automotive needs. Thanks again, Brian Zehren, General Manager, Lexus of Jacksonville.

...
66
...