Lexus of Jacksonville
Jacksonville, FL
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Lexus Don did an excellent job in helping me purchase my new Lexus IS 250 F, I was very pleased with his work and would highly recommend him! Don did an excellent job in helping me purchase my new Lexus IS 250 F, I was very pleased with his work and would highly recommend him! More
Excellent service Mike N was my service advisor. He's knowledgable and courteous, he made my service experience a very pleasant one. He's a real asset to Brumos Jax . Mike N was my service advisor. He's knowledgable and courteous, he made my service experience a very pleasant one. He's a real asset to Brumos Jax . More
Great Customer Service As usual, the service was performed in a timely and professional manner. Larry Berry, service advisor, provided outstanding customer service in his As usual, the service was performed in a timely and professional manner. Larry Berry, service advisor, provided outstanding customer service in his usual friendly manner. (Building renovations look good too!) More
Excellent service focusing on satisfied customer experience! Alex was a pleasure to work with. He focused on my main concerns and delivered options appropriate to meet them. His patience and honesty went along Alex was a pleasure to work with. He focused on my main concerns and delivered options appropriate to meet them. His patience and honesty went along way towards our purchase! I highly recommend him to anyone looking for positive buying experience. Thank you Alex! I love my car and the incredible mpg, Lori & Ralph More
My Awesome Experience Share My Awesome Experience Mr. Rich Gleeson was very professional. He was informative and explained all the features on my Lexus. Rich was frie Share My Awesome Experience Mr. Rich Gleeson was very professional. He was informative and explained all the features on my Lexus. Rich was friendly and offered his assistance at any time of any concerns I may have. I prefer to deal exclusively with Rich Gleeson. More
Wonderful first service experience. I had a very positive first service experience. I did not have to wait when I got to the service dept to leave my Vehicle. Prior to returning, my ser I had a very positive first service experience. I did not have to wait when I got to the service dept to leave my Vehicle. Prior to returning, my service advisor called me to inform me that the car was ready. The Loaner car was also available. When I went back to pick up my car, it was ready and waiting for me. More
Awesome service My service advisor was upfront with cost. He keep me informed of progress of the repair. The dealers willingness to provide a loaner car ensured my li My service advisor was upfront with cost. He keep me informed of progress of the repair. The dealers willingness to provide a loaner car ensured my life was uninterrupted. The staff a brumos are friendly, knowledgable and welcoming. More
Review Very professional. Explained all questions . Did not pressure myself or my wife. Enjoyed his company and would recommend Don to all my friends. Enjoyi Very professional. Explained all questions . Did not pressure myself or my wife. Enjoyed his company and would recommend Don to all my friends. Enjoying the car and the service. More
Service Experience I have used this Lexus dealer since 2003 when I purchased my 2001 RX300. I have generally had a good experience with my service rep. I have found some I have used this Lexus dealer since 2003 when I purchased my 2001 RX300. I have generally had a good experience with my service rep. I have found some reps to be more personable than others but my overall opinion of the service is good. I have always had a loaner car which enabled me to leave my vehicle and not have to worry about getting a ride to or from work, which was a big plus for me. I think that the work that has been done on my car was done properly and I have always done anything that was recommended in order to keep the car in good shape. I feel the prices are a bit high but I consider the use of a car as a balance to the price of some of the work. I will continue to take my RX300 in as long as I have it and I am hopeful that when I need to get a new car, the dealership will give me a reasonable trade in on my vehicle seeing as they have all the records since it was new prior to my purchase of it. Again, Lexus of Jax has been a good experience and I would recommend them for service and sales. Thank you. More
Great job and great service as usual The gentleman who signed me in and out and discussed what my car needed was right on top of things, courteous and thoughtful. As he didn't have a card The gentleman who signed me in and out and discussed what my car needed was right on top of things, courteous and thoughtful. As he didn't have a card available, I can't remember his name. Might have been Mike. More