Lexus of Jacksonville

Review Very professional. Explained all questions . Did not pressure myself or my wife. Enjoyed his company and would recommend Don to all my friends. Enjoyi Very professional. Explained all questions . Did not pressure myself or my wife. Enjoyed his company and would recommend Don to all my friends. Enjoying the car and the service. More

Service Experience I have used this Lexus dealer since 2003 when I purchased my 2001 RX300. I have generally had a good experience with my service rep. I have found some I have used this Lexus dealer since 2003 when I purchased my 2001 RX300. I have generally had a good experience with my service rep. I have found some reps to be more personable than others but my overall opinion of the service is good. I have always had a loaner car which enabled me to leave my vehicle and not have to worry about getting a ride to or from work, which was a big plus for me. I think that the work that has been done on my car was done properly and I have always done anything that was recommended in order to keep the car in good shape. I feel the prices are a bit high but I consider the use of a car as a balance to the price of some of the work. I will continue to take my RX300 in as long as I have it and I am hopeful that when I need to get a new car, the dealership will give me a reasonable trade in on my vehicle seeing as they have all the records since it was new prior to my purchase of it. Again, Lexus of Jax has been a good experience and I would recommend them for service and sales. Thank you. More

Great job and great service as usual The gentleman who signed me in and out and discussed what my car needed was right on top of things, courteous and thoughtful. As he didn't have a card The gentleman who signed me in and out and discussed what my car needed was right on top of things, courteous and thoughtful. As he didn't have a card available, I can't remember his name. Might have been Mike. More

New Purchase This is my second time leasing a car with Davin Tillman. My first experience was great, so I did not hesitate when Davin called me and told me what This is my second time leasing a car with Davin Tillman. My first experience was great, so I did not hesitate when Davin called me and told me what he could do for me. I had no intentions of renewing my lease for another year, but after we talked I came into the showroom and my husband and I were very pleased with the new agreement. I stepped right into a 2014 Lexus GX 460. Davin has been courteous, professional, and knowledgeable since I first met him, and he has made sure I was satisfied with my vehicles. More

newcar very nice people to buy a new car from would do it again in the future i would recommend this dealer to my friends thank you very nice people to buy a new car from would do it again in the future i would recommend this dealer to my friends thank you More

Review of service Great visit to Lexus. Everything worked as it was supposed to. Quick and painless. Loaner vehicle was fantastic. Thank you for your service and your s Great visit to Lexus. Everything worked as it was supposed to. Quick and painless. Loaner vehicle was fantastic. Thank you for your service and your speed More

Happy Customer I've been very happy with the service I've received before, during and after the sale on my first Lexus. Shannon Peek promised, it would be a happy a I've been very happy with the service I've received before, during and after the sale on my first Lexus. Shannon Peek promised, it would be a happy and painless experience and he was 100% correct. He goes above and beyond to keep his customers happy, and I'll always buy cars from him. I love my Lexus! More

Easiest process My 2007 GS was hard to separate with but I could not be happier with my brand new ES! As soon as I saw it I fell in love, once it came down to the dri My 2007 GS was hard to separate with but I could not be happier with my brand new ES! As soon as I saw it I fell in love, once it came down to the drive Alex was very informative, really highlighting what I cared about. Then the typically mind numbing process of working out the sales price came and Alex made it easier than I've ever experienced. No back and forth with the managers, he gave us a great price right out of the gate, then we made and offer, we gladly met in the middle at a GREAT price. Couldn't be happier with this dealership, and will gladly do business with them for my next purchase! More

Purchase Experience After positive phone and internet communications with Mr. Morelli, we decided to take the ride from our home in Crawfordville to Jacksonville. We fou After positive phone and internet communications with Mr. Morelli, we decided to take the ride from our home in Crawfordville to Jacksonville. We found the same respectful experience which led to our making our purchase. More

Service The Service was excellent but the cost of installing the body side molding was expensive, plus I stilll do not understand the $28.00 service fee. The Service was excellent but the cost of installing the body side molding was expensive, plus I stilll do not understand the $28.00 service fee. More