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Lexus of Jacksonville

Jacksonville, FL

4.8
717 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 717 reviews

February 19, 2015

Great Diagnosis and service Diagnosed the problem, explained it well, gave me a loner car, finished when they said it would be. I am very pleased with the help from Mike Needha More

by biblelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
May 18, 2017 -

Lexus of Jacksonville responded

Thanks so much! It is really our delight to serve your automotive needs. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

February 16, 2015

Great Service @ Lexuse It was easy to make my appointment on line. Friendly great service. They washed my Vehicle. Christian was great at taking care of me.Thank You! More

by Jeni Obi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for your feedback. We always strive to maintain only the highest level of service for our customers. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

February 14, 2015

delightful love this dealership. I would not deal with any other. this is my second car from them. Mike Needham was very helpful. I could not ask fo More

by janalco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike needham
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

February 12, 2015

Great Service @ Lexus Brumos I really appreciate the service I receive from Lexus Brumos Jacksonville. Mike is so helpful and friendly, I always receive great customer service ! More

by LaTonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for leaving Fields a 5-Star rating of Lexus of Jacksonville! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (904) 721-5000. Thanks again, Brian Zehren, General Manager.

January 29, 2015

Good Service Larry Barry is very professional employee, friendly with customers and a pleasure to deal with. He knows his business and keeps his promises. I woul More

by a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Barry
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for your review, it’s certainly our pleasure to serve you. We consistently work to uphold only the best in customer service for our customers. If there is any way we may further improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we may help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

January 24, 2015

Service Was able to schedule short notice and was completed very timely while we waited so it avoided an extra trip to Jacksonville since we live in Palm Coas More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 18, 2017 -

Lexus of Jacksonville responded

We appreciate your 4-Star rating. Thank you for choosing Fields. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

January 23, 2015

Larry Berry A plus service Larry Berry goes out of his way to ensure that his clients are not only satisfied, but looked after appropriately. His depth of experience is quite a More

by Russ Goodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Berry
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! A 5-star experience is what we strive to provide on every visit. If there is any way we may better serve your automotive needs, please let me know. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

January 13, 2015

Great service The representatives are extremely friendly and very helpful. The greeting when you arrive is top of the line as well. They are also very knowledgeab More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Ferguson
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for your review, it’s certainly our pleasure to serve you. We consistently work to uphold only the best in customer service for our customers. If there is any way we may further improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we may help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

December 21, 2014

Service issues that were carry-overs from puchase of vehicle Had two issues outstanding from the purchase of my car. Couldn't be more pleased with Mike Needham's handling of them. He had to coordinate with my More

by Linda Black Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needam
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for your feedback. We always strive to maintain only the highest level of service for our customers. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

December 01, 2014

A Perfect 10 We were very impressed with Shannon Peek from initial contact through delivery of our new RX-350. Friendly, professional and informative, Shannon is More

by wbeardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Peek
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! It is really our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

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