Lexus of Jacksonville

Great Dealership for Sales/Service We had an excellent experience when trading in our old Lexus and buying a new one. Brent Harris is a wonderful salesperson. He is very knowledgeable We had an excellent experience when trading in our old Lexus and buying a new one. Brent Harris is a wonderful salesperson. He is very knowledgeable about Lexus and kept looking until we got the exact vehicle we wanted. We highly recommend Brent! We also can't say enough about Larry Berry, our Service Advisor. He is excellent and always goes above and beyond. More

Service was 5 star plus Christian Parenio the service consultant was as good as you can get. He should train other car dealerships how to perform customer service. Complete Christian Parenio the service consultant was as good as you can get. He should train other car dealerships how to perform customer service. Completely professional, respectful, and efficient. As long as he works at Brumos...I will continue to make the trip to Jacksonville to service my car! Just OUTSTANDING! More

GREAT SERVICE It was my first time to your dealership. Moved to Jacksonville from Hawaii. Was VERY pleased to learn that the Lexus Ownership Experience would con It was my first time to your dealership. Moved to Jacksonville from Hawaii. Was VERY pleased to learn that the Lexus Ownership Experience would continue here in Florida. Larry Berry (My Service Advisor) was Excellent. Loaner car was appreciated. GREAT Experience More

Service Department Excellent customer service and friendly staff; beautiful and comfortable waiting area; coffee, pastries and fruits always available. Complementary car Excellent customer service and friendly staff; beautiful and comfortable waiting area; coffee, pastries and fruits always available. Complementary car wash and interior cleaning; work completed in timely manner; definitely a repeated customer. More

Great dealership I was very pleased with my salesman and all that assisted me understanding some of the features. Everyone seemed to want me to leave a very satisfied I was very pleased with my salesman and all that assisted me understanding some of the features. Everyone seemed to want me to leave a very satisfied new car owner. More

Outstanding from start to finish I started my relationship with Lexus back in 2004 when I purchased my ES330. Almost 11 years and 176K miles later it was time to purchase a new car. I started my relationship with Lexus back in 2004 when I purchased my ES330. Almost 11 years and 176K miles later it was time to purchase a new car. The service department took great care of both myself and my car and I was determined I wanted that same great experience with the next new car. I purchased a RX350 and am enjoying my new Lexus. You guys are the best!! More

Repair of Interior Trim Panel I have a Lexus ES 350 that had an interior trim piece that was popping off on its own. We brought the car in and they had is repaired in less than 30 I have a Lexus ES 350 that had an interior trim piece that was popping off on its own. We brought the car in and they had is repaired in less than 30 minutes. More

Great as always Great service here is as always have always come here when i need service. can't think anymore to say good night and sweet dreams Great service here is as always have always come here when i need service. can't think anymore to say good night and sweet dreams More

Very good experience. Very good experience - no complaints.- Overall this was a much better experience than we had in 2012. I am a person of a few words therefore I have sa Very good experience - no complaints.- Overall this was a much better experience than we had in 2012. I am a person of a few words therefore I have said I all I want to. More

Thourough assesment and remedial action Took car in for a normal 10,000 first service which was complimentary and they discovered a small oil leak and front end out of alignment which was al Took car in for a normal 10,000 first service which was complimentary and they discovered a small oil leak and front end out of alignment which was all fixed within an extra two days. All is well now. More