Lexus of Jacksonville

Customer service is awesome A major reason for purchasing a Lexus is the customer service. We feel that this is a very important aspect of owning an automobile. Thank you. A major reason for purchasing a Lexus is the customer service. We feel that this is a very important aspect of owning an automobile. Thank you. More

Getting my new NX200T . It's always great service. I m there every year for a new car and I have no complaints, I asked for a shorter time and you gave it to me. . It's always great service. I m there every year for a new car and I have no complaints, I asked for a shorter time and you gave it to me. More

Happy Customer I was very pleased with my experience. Everyone was frendly and helpful. The car was done when they promised and it was cleaned and beautiful! I'm I was very pleased with my experience. Everyone was frendly and helpful. The car was done when they promised and it was cleaned and beautiful! I'm a very happy customer! More

Leasing a new Lexus I have worked with Mr. Hakker for a number of years and have always found the experience to be outstanding. I am a believer in Lexus and his professio I have worked with Mr. Hakker for a number of years and have always found the experience to be outstanding. I am a believer in Lexus and his professionalism definitely adds to my continued commitment to the brand and the dealership. More

15K Service Brumos fit me in last minute and was even able to provide a complimentary loaner car. Great experience as usual! thanks for making the process so ea Brumos fit me in last minute and was even able to provide a complimentary loaner car. Great experience as usual! thanks for making the process so easy! More

Purchase of Tires Mike was great, as usual. I was in and out in no time and my car was ready ahead of schedule. Service is always above expectation. Thanks!! Mike was great, as usual. I was in and out in no time and my car was ready ahead of schedule. Service is always above expectation. Thanks!! More

Shannon is Super Shannon was our dealer and he has always been super to work with. This was our 3rd experience with him. We did not buy a car from him the 1st time sim Shannon was our dealer and he has always been super to work with. This was our 3rd experience with him. We did not buy a car from him the 1st time simply because we liked another car better. However, we were so impressed with working with him that we kept his card and returned 10 years later and asked for him. We have now purchased a second car from him and have not regretted it. His customer service is impeccable he had our other Lexus serviced while we were doing the paperwork on our second purchase and we did not even have an appointment. Thank you Shannon for such super service and a great buy on our RC. We are so excited about our RC. More

traded in for a new Lexus RX350 While in Jacksonville, we dropped into the dealership to see if we could strike a deal for a trade in. We established contact, but then had to leave While in Jacksonville, we dropped into the dealership to see if we could strike a deal for a trade in. We established contact, but then had to leave the city the next day. We kept up a dialogue over the phone and by email and struck a deal within a few days. They then arranged to deliver the car to me in south Florida. All in all, a very positive experience. More

Very Friendly Staff and Prompt Service Larry Berry was awesome. He was prompt to resolve my issues and went the extra mile.. I really appreciate the dedication and the concern taken during Larry Berry was awesome. He was prompt to resolve my issues and went the extra mile.. I really appreciate the dedication and the concern taken during my visit to your service department. More

Great Diagnosis and service Diagnosed the problem, explained it well, gave me a loner car, finished when they said it would be. I am very pleased with the help from Mike Needha Diagnosed the problem, explained it well, gave me a loner car, finished when they said it would be. I am very pleased with the help from Mike Needham More