Lexus of Jacksonville

Service Department Excellent customer service and friendly staff; beautiful and comfortable waiting area; coffee, pastries and fruits always available. Complementary car Excellent customer service and friendly staff; beautiful and comfortable waiting area; coffee, pastries and fruits always available. Complementary car wash and interior cleaning; work completed in timely manner; definitely a repeated customer. More

Great dealership I was very pleased with my salesman and all that assisted me understanding some of the features. Everyone seemed to want me to leave a very satisfied I was very pleased with my salesman and all that assisted me understanding some of the features. Everyone seemed to want me to leave a very satisfied new car owner. More

Outstanding from start to finish I started my relationship with Lexus back in 2004 when I purchased my ES330. Almost 11 years and 176K miles later it was time to purchase a new car. I started my relationship with Lexus back in 2004 when I purchased my ES330. Almost 11 years and 176K miles later it was time to purchase a new car. The service department took great care of both myself and my car and I was determined I wanted that same great experience with the next new car. I purchased a RX350 and am enjoying my new Lexus. You guys are the best!! More

Repair of Interior Trim Panel I have a Lexus ES 350 that had an interior trim piece that was popping off on its own. We brought the car in and they had is repaired in less than 30 I have a Lexus ES 350 that had an interior trim piece that was popping off on its own. We brought the car in and they had is repaired in less than 30 minutes. More

Great as always Great service here is as always have always come here when i need service. can't think anymore to say good night and sweet dreams Great service here is as always have always come here when i need service. can't think anymore to say good night and sweet dreams More

Very good experience. Very good experience - no complaints.- Overall this was a much better experience than we had in 2012. I am a person of a few words therefore I have sa Very good experience - no complaints.- Overall this was a much better experience than we had in 2012. I am a person of a few words therefore I have said I all I want to. More

Thourough assesment and remedial action Took car in for a normal 10,000 first service which was complimentary and they discovered a small oil leak and front end out of alignment which was al Took car in for a normal 10,000 first service which was complimentary and they discovered a small oil leak and front end out of alignment which was all fixed within an extra two days. All is well now. More

Excellent Experience. Shannon made it easy! Shannon made the entire process easy and fun!!! His customer service is great and his follow through is excellent. I have already referred him to 2 of Shannon made the entire process easy and fun!!! His customer service is great and his follow through is excellent. I have already referred him to 2 of my friends!! More

it was great to get a nx it was such an easy process trading my Is for a nx.The wait was nothing and i had my car in no time p flat.great car,love it it was such an easy process trading my Is for a nx.The wait was nothing and i had my car in no time p flat.great car,love it More

Very Satisfied Our salesman, Norm, was very knowledgable about the Lexus and very courteous. He helped us negotiate a price and we were able to get the car we wanted Our salesman, Norm, was very knowledgable about the Lexus and very courteous. He helped us negotiate a price and we were able to get the car we wanted. More