Lexus of Jacksonville

Good job all around Knowledgeable Service Techs and fast write ups. Explanations and costs quoted prior to commencing work. Vehicle delivered washed and prepped. Eas Knowledgeable Service Techs and fast write ups. Explanations and costs quoted prior to commencing work. Vehicle delivered washed and prepped. Easy in and easy out at Service apron. More

Great Service Everything was great. Jennifer was a pleasure and was a real professional to work with . Everything was done as promised.Car was ready when promised Everything was great. Jennifer was a pleasure and was a real professional to work with . Everything was done as promised.Car was ready when promised More

Professional, very personal Exceeded my expectations, promptly greeted me upon arrival, explained the service performed and wanted to know if I had any questions or needed help w Exceeded my expectations, promptly greeted me upon arrival, explained the service performed and wanted to know if I had any questions or needed help with any of the vehicles accessories. More

in for 20,000 mile maintance Waited for the service , service staff was courteous and the lounge was comfortable. Service was completed in a timely manor . Will return for next s Waited for the service , service staff was courteous and the lounge was comfortable. Service was completed in a timely manor . Will return for next scheduled service More

Excellent Very accommodating to your schedule , timely and efficient service. I am very satisfied with the service . Everything that is on the package were add Very accommodating to your schedule , timely and efficient service. I am very satisfied with the service . Everything that is on the package were addressed. Free snacks is available while on the waiting area. More

Very customer oriented. Norm McKay is the best. He is responsive and only a demonstration of the total customer outstanding customer experience. The valet service is specta Norm McKay is the best. He is responsive and only a demonstration of the total customer outstanding customer experience. The valet service is spectacular. The service experience was awesome, sensitive to the value of my time. More

Reliable Service & Loaner Car Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were perfo Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were performed. Loaner was provided and car was ready when promised. More

Great sales associate Don Hakker. Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! More

Took car in for normal service visit Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed the options with me, recommending at least one additional service he felt was needed. Mt car was ready in a very short time and I got a call from Thomas as well as a text message advising this. I took advantage of the new pay on line for service which meant when I returned with my loaner car I was in and out in 5 minutes. More

Service Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was a good experience. More