Back

Lexus of Jacksonville

Jacksonville, FL

4.8
726 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 726 reviews

August 09, 2015

in for 20,000 mile maintance Waited for the service , service staff was courteous and the lounge was comfortable. Service was completed in a timely manor . Will return for next s More

by was
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 31, 2017 -

Lexus of Jacksonville responded

Thank you, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields Auto Group family! Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

August 09, 2015

Excellent Very accommodating to your schedule , timely and efficient service. I am very satisfied with the service . Everything that is on the package were add More

by Ccondino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for giving us a 5-star rating of Lexus of Jacksonville! I’m delighted we were able to provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager.

August 08, 2015

Very customer oriented. Norm McKay is the best. He is responsive and only a demonstration of the total customer outstanding customer experience. The valet service is specta More

by TalLex2014
Recommend Dealer
Yes
Employees Worked With
Norm Mackay
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your first-class rating of Lexus of Jacksonville! It’s our delight to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

August 07, 2015

Reliable Service & Loaner Car Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were perfo More

by WHT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar
May 31, 2017 -

Lexus of Jacksonville responded

Thank you! It is really our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

August 06, 2015

Great sales associate Don Hakker. Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! More

by lysafred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel (F & I)
May 31, 2017 -

Lexus of Jacksonville responded

Thank you! It brings our whole team at Lexus of Jacksonville great pleasure to attend to your automotive needs. Sincerely, Brian Zehren, General Manager.

August 05, 2015

Took car in for normal service visit Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed More

by ET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas T - Service Advisor
May 31, 2017 -

Lexus of Jacksonville responded

Thank you! We appreciate your business. I’m grateful we were able to provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

August 03, 2015

Service Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was More

by Miz B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stevens
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your business here at Lexus of Jacksonville! I’m thrilled we were able to furnish you with an exceptional experience. Sincerely, Brian Zehren, General Manager.

August 03, 2015

Good service Prompt, courteous service. Nice waiting facilities. Always reliable and thorough service. Reasonable prices. Great vehicles. Have owned 11 RX sin More

by RayNavidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
May 31, 2017 -

Lexus of Jacksonville responded

Thanks so much! It is really our delight to serve your automotive needs. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

July 30, 2015

Enjoyable Experience Shannon Peek was a very pleasant, knowledgeable, no pressure salesman. Nikki Shrewsbery was most efficient in the leasing paperwork. Nice touch was More

by oldgeezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Peek and Nikki Shrewsbery
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

July 29, 2015

The service was great. As always, I received quality service. I drive out of my way to the location on Atlantic Boulevard because of the excellent and quality service. More

by aspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Berry
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for leaving Fields a 5-Star rating of Lexus of Jacksonville! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (904) 721-5000. Thanks again, Brian Zehren, General Manager.

...
55
...