Lexus of Jacksonville

A very satisfying buying experience The Brumos Lexus dealership's surroundings both inside and out are attractive and pleasant areas in which to spend time. Our sales consultant, Davin The Brumos Lexus dealership's surroundings both inside and out are attractive and pleasant areas in which to spend time. Our sales consultant, Davin Tillman, was Friendly, knowledgeable and professional. Davin followed up a few days after the sale to see if I were satisfied and if I had questions. He is definitely not the stereotypical car salesman. More

Excellent !!!!!! Customer service, from the time you drive up to the time you finish is outstanding , I am a manager who also deal with customers, it's always to rece Customer service, from the time you drive up to the time you finish is outstanding , I am a manager who also deal with customers, it's always to receive great service. Thank you. More

Amazing customer service I went in for an oil change. I was informed after a multi point inspection, that my battery failed the load test. I agreed to have it replaced. When c I went in for an oil change. I was informed after a multi point inspection, that my battery failed the load test. I agreed to have it replaced. When checking out , I was informed they noticed the battery had been replaced in 2013. Even though the warranty was expired, they replaced it at no cost to me!! My service rep was awesome. Thank you to Chris Parenlo and all Lexus employees for going the extra mile! Best dealership I've ever dealt with. I'm a lexus owner for life!!!! More

Willing to assist Everyone at the dealership was courteous, fair and always kept me updated on the transaction. They provided what was promised and assisted every way Everyone at the dealership was courteous, fair and always kept me updated on the transaction. They provided what was promised and assisted every way they could to insure satisfaction. More

Excellent Experience with Brumos Collision Center. I received excellent. Patti connected me with the Collision Center where Annette assisted me. Both ensured I received excellent service. the repair to I received excellent. Patti connected me with the Collision Center where Annette assisted me. Both ensured I received excellent service. the repair to my car looks great. More

Minor service update - all A-OK The service experience was excellent as always. Brumos confirmed by email beforehand and completed the work while I waited. The only glitch: the w The service experience was excellent as always. Brumos confirmed by email beforehand and completed the work while I waited. The only glitch: the waiting room wifi kept cutting out but I 'borrowed' from Brumos Mercedes' wifi. This could be more reliable. Price rating is N/A as I prepaid for my maintenance. More

Purchase of RX350 Shannon was a great Salesman! Did an excellent job of showing and explaining vehicle. He explained our options very well! We would highly recommend hi Shannon was a great Salesman! Did an excellent job of showing and explaining vehicle. He explained our options very well! We would highly recommend him again! More

Informative and speedy. Jennifer explained my terms and work required and performed in a very efficient manner. The car has had a problem with the volume control on the ster Jennifer explained my terms and work required and performed in a very efficient manner. The car has had a problem with the volume control on the stereo system and I think this time we finally have it solved. More

Helpful and friendly I was impressed and thankful that I purchased a Lexus from Brumos. The sales person was knowable about the product and the financial person was patie I was impressed and thankful that I purchased a Lexus from Brumos. The sales person was knowable about the product and the financial person was patient and through. More

Efficient, pleasant They greeted me immediately and in 1 hour I was on my way. The service advisor was efficient and courteous and the whole experience was pleasant. They greeted me immediately and in 1 hour I was on my way. The service advisor was efficient and courteous and the whole experience was pleasant. Excellent coffee and pastries. More