Lexus of Jacksonville
Jacksonville, FL
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in for 20,000 mile maintance Waited for the service , service staff was courteous and the lounge was comfortable. Service was completed in a timely manor . Will return for next s Waited for the service , service staff was courteous and the lounge was comfortable. Service was completed in a timely manor . Will return for next scheduled service More
Excellent Very accommodating to your schedule , timely and efficient service. I am very satisfied with the service . Everything that is on the package were add Very accommodating to your schedule , timely and efficient service. I am very satisfied with the service . Everything that is on the package were addressed. Free snacks is available while on the waiting area. More
Very customer oriented. Norm McKay is the best. He is responsive and only a demonstration of the total customer outstanding customer experience. The valet service is specta Norm McKay is the best. He is responsive and only a demonstration of the total customer outstanding customer experience. The valet service is spectacular. The service experience was awesome, sensitive to the value of my time. More
Reliable Service & Loaner Car Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were perfo Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were performed. Loaner was provided and car was ready when promised. More
Great sales associate Don Hakker. Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! More
Took car in for normal service visit Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed the options with me, recommending at least one additional service he felt was needed. Mt car was ready in a very short time and I got a call from Thomas as well as a text message advising this. I took advantage of the new pay on line for service which meant when I returned with my loaner car I was in and out in 5 minutes. More
Service Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was a good experience. More
Good service Prompt, courteous service. Nice waiting facilities. Always reliable and thorough service. Reasonable prices. Great vehicles. Have owned 11 RX sin Prompt, courteous service. Nice waiting facilities. Always reliable and thorough service. Reasonable prices. Great vehicles. Have owned 11 RX since 1999. Cannot wait for 2016! More
Enjoyable Experience Shannon Peek was a very pleasant, knowledgeable, no pressure salesman. Nikki Shrewsbery was most efficient in the leasing paperwork. Nice touch was Shannon Peek was a very pleasant, knowledgeable, no pressure salesman. Nikki Shrewsbery was most efficient in the leasing paperwork. Nice touch was the big red bow on the car. Sarah enjoyed talking to Shawn while I took care of the paperwork. More
The service was great. As always, I received quality service. I drive out of my way to the location on Atlantic Boulevard because of the excellent and quality service. As always, I received quality service. I drive out of my way to the location on Atlantic Boulevard because of the excellent and quality service. More