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Lexus of Jacksonville
Jacksonville, FL
749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 749 reviews
October 15, 2015
Great sales experience Lexus of Jacksonville does a great job. The staff is always professional and friendly. I feel my business is valued there and they go out of their way Lexus of Jacksonville does a great job. The staff is always professional and friendly. I feel my business is valued there and they go out of their way to make each experience memorable. More
by Hvyjet
Employees Worked With
Victor Dallavia
October 10, 2015
10,000 mile check up Jamie Scruggs was very professional, knowledgeable, engaging, articulate...and fun!!! We left for a while and she kept us up in the loopby texting us Jamie Scruggs was very professional, knowledgeable, engaging, articulate...and fun!!! We left for a while and she kept us up in the loopby texting us the entire time. We have owned several large businesses in the past and excellent customer care has always been our mantra. Jamie was excellent across the board.... exceptional Service Advisor. You are lucky to have her!!!!! Thank you Jamie!!! Kathy Black More
by KLB
Employees Worked With
Jamie Scruggs
October 10, 2015
Jennifer is a rock star! She made everything easy and smooth My loaner car was ready, and Jennifer checked with me before each item that was discovered as part of the inspection was done and let me decided if I My loaner car was ready, and Jennifer checked with me before each item that was discovered as part of the inspection was done and let me decided if I did or did not want it done, and my car was ready on time and clean when I picked it up! Great experience. Jennifer provided very personal and responsive service. More
by Road Runner
Employees Worked With
Jennifer
October 07, 2015
Awesome Service as Always Went in for 20,000 service and decided to have them detail the car as well. It looked as if it was just taken off showroom floor. Went in for 20,000 service and decided to have them detail the car as well. It looked as if it was just taken off showroom floor. More
by JTB
Employees Worked With
Service Advisor
October 07, 2015
Always excellent Prefer this location to the Orange Park Brumos even though it is closer to my home. Jennifer Merritt is my service advisor and she is great. Prefer this location to the Orange Park Brumos even though it is closer to my home. Jennifer Merritt is my service advisor and she is great. More
by santosha
Employees Worked With
Jennifer Merritt
October 05, 2015
Excellent experience purchasing a new car. I worked with Brent Harris when I came in to buy a new Lexus RX 350 to replace my old one. The experience was totally painless, professional and promp I worked with Brent Harris when I came in to buy a new Lexus RX 350 to replace my old one. The experience was totally painless, professional and prompt. Brent was a pleasure to work with and I believe he went above and beyond to be sure I was totally satisfied with my purchase. I looked at other cars (Cadillac and BMW) but my heart belongs to Lexus. Great car, great sales consultant. More
by SatisfiedBuyer
Employees Worked With
Brent Harris
October 04, 2015
2016 Lexus Turbo Love our new 2016 Lexus!!!! What a sweet ride!!! We were impressed with the quality of service and NO PRESSURE from the salesman. We plan to purchase Love our new 2016 Lexus!!!! What a sweet ride!!! We were impressed with the quality of service and NO PRESSURE from the salesman. We plan to purchase another car from this Dealership in the future. More
by gatorboy1
Employees Worked With
Davin Tillman and Gabriel Mulkey
October 04, 2015
A higher standard of excellence Appointments are on time, vehicle is always ready when promised, all employees encountered are courteous and respectful, quality workmanship, all issu Appointments are on time, vehicle is always ready when promised, all employees encountered are courteous and respectful, quality workmanship, all issues are discussed and advised, pleasant waiting atmosphere. It's a pleasure to be a Lexus owner. More
by Lexuslover
Employees Worked With
Mike Needham, Don Hakkar
October 03, 2015
Mike service advisor really knows customer service I only use him when i take my wife car in for service this gentleman is great and helpful and should be employee of the really knows customer service I only use him when i take my wife car in for service this gentleman is great and helpful and should be employee of the year More
by rwadyko
Employees Worked With
Mike
October 03, 2015
Exceptional service Came in with a battery that was dying. Was scheduled for later in the afternoon, but didn't want to get stuck somewhere. Jennifer made sure my car was Came in with a battery that was dying. Was scheduled for later in the afternoon, but didn't want to get stuck somewhere. Jennifer made sure my car was looked at right away and provided awesome service!! She is really great!! More
by Wks
Employees Worked With
Jennifer
