Lexus of Jacksonville

Willing to assist Everyone at the dealership was courteous, fair and always kept me updated on the transaction. They provided what was promised and assisted every way Everyone at the dealership was courteous, fair and always kept me updated on the transaction. They provided what was promised and assisted every way they could to insure satisfaction. More

Excellent Experience with Brumos Collision Center. I received excellent. Patti connected me with the Collision Center where Annette assisted me. Both ensured I received excellent service. the repair to I received excellent. Patti connected me with the Collision Center where Annette assisted me. Both ensured I received excellent service. the repair to my car looks great. More

Minor service update - all A-OK The service experience was excellent as always. Brumos confirmed by email beforehand and completed the work while I waited. The only glitch: the w The service experience was excellent as always. Brumos confirmed by email beforehand and completed the work while I waited. The only glitch: the waiting room wifi kept cutting out but I 'borrowed' from Brumos Mercedes' wifi. This could be more reliable. Price rating is N/A as I prepaid for my maintenance. More

Purchase of RX350 Shannon was a great Salesman! Did an excellent job of showing and explaining vehicle. He explained our options very well! We would highly recommend hi Shannon was a great Salesman! Did an excellent job of showing and explaining vehicle. He explained our options very well! We would highly recommend him again! More

Informative and speedy. Jennifer explained my terms and work required and performed in a very efficient manner. The car has had a problem with the volume control on the ster Jennifer explained my terms and work required and performed in a very efficient manner. The car has had a problem with the volume control on the stereo system and I think this time we finally have it solved. More

Helpful and friendly I was impressed and thankful that I purchased a Lexus from Brumos. The sales person was knowable about the product and the financial person was patie I was impressed and thankful that I purchased a Lexus from Brumos. The sales person was knowable about the product and the financial person was patient and through. More

Efficient, pleasant They greeted me immediately and in 1 hour I was on my way. The service advisor was efficient and courteous and the whole experience was pleasant. They greeted me immediately and in 1 hour I was on my way. The service advisor was efficient and courteous and the whole experience was pleasant. Excellent coffee and pastries. More

The 'Joy' of purchasing a new automobile. First Class experience. Norm did an exemplary job. Professional and personal at the same time. Tom was extremely informative re the technical side o First Class experience. Norm did an exemplary job. Professional and personal at the same time. Tom was extremely informative re the technical side of reviewing Nav information. Andrew was a pleasure to work with in obtaining floor mats. More

Excellent service Dropped the car off because of tire loosing pressure. Very professional. I love the texting updates that you can do back and forth to find out status Dropped the car off because of tire loosing pressure. Very professional. I love the texting updates that you can do back and forth to find out status of your car. It beats calling and waiting on the phone for a response. More

Straight forward and quick and fair Enjoyed the experience. Followed through on prearranging our test drive. Fairly quick through the entire process. Maintained contact after purchase. S Enjoyed the experience. Followed through on prearranging our test drive. Fairly quick through the entire process. Maintained contact after purchase. So far we have no complaints. More