
Lexus of Jacksonville
Jacksonville, FL
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Great service/ khai ferguson is a great service advisor Khai Ferguson and the staff are great! They treat me as if I have a brand new Lexus... I purchased my car new but it's a few years old now ...I'm go Khai Ferguson and the staff are great! They treat me as if I have a brand new Lexus... I purchased my car new but it's a few years old now ...I'm going to buy another new car next year and Lexus is at the top of the list again! More
2014 ES 360 purchase I had the most amazing car buying experience. A friend and Lexus owner recommenced Michael Green to me and I am so glad he did. Michael is an awesom I had the most amazing car buying experience. A friend and Lexus owner recommenced Michael Green to me and I am so glad he did. Michael is an awesome salesperson as reflected by his patience with me as a skeptical and undecided buyer. I asked lots and lots of questions and Michael answered or got answers for all of them. He offered purchase options (e.g. lease or finance) and showed much patience as I vacillated between them. I respect Michael's honesty and professionalism which made it easy to related to him. NIKKI was also very professional, sensitive to my reservations and provided information that helped me make up my mind. These two saw to every detail. Lastly, Gabriel was/is wonderful! He has helped me understand and fully appreciate all the features my car offers in a manner that is comfortable for me. Because of these Brumos employees, I had a seamless and pleasurable experience. I will not hesitate to recommend this dealership to friends and family. More
First Lexus Our salesman Norm was great . He was very knowledgeable and made it a nice experience. All finance options were fully explained. Would highly recommen Our salesman Norm was great . He was very knowledgeable and made it a nice experience. All finance options were fully explained. Would highly recommend this dealership. More
Leasing experience Superb service, except for lost keys!!! totally not the result of dealership "error" but from a previous customer who picked them up. My new car was Superb service, except for lost keys!!! totally not the result of dealership "error" but from a previous customer who picked them up. My new car was delivered to my home, and my old one picked up. completely satisfied. More
Very pleasent experience. This is our fourth Lexus Nice showroom with very nice people. Purchase was simple with no pressures. Alvin was well informed about the car and explaned a lot of the new featu Nice showroom with very nice people. Purchase was simple with no pressures. Alvin was well informed about the car and explaned a lot of the new features. More
It couldn't have been better! Working with Shannon Peek is always a pleasure and Brumos Lexus does everything possible to insure the buyer's requirements are met. In addition, S Working with Shannon Peek is always a pleasure and Brumos Lexus does everything possible to insure the buyer's requirements are met. In addition, Shannon's after the sale follow up is excellent. More
Used Vehicle Purchase Brumos of Jacksonville on Atlantic has the most knowledgeable and friendliest salesmen I have ever had the pleasure of dealing with. Purchasing a ca Brumos of Jacksonville on Atlantic has the most knowledgeable and friendliest salesmen I have ever had the pleasure of dealing with. Purchasing a car, at least for me is a highly stressful experience, however the employees at Brumos are very accommodating and they don't pressure you.. Steve Downey sold me my car and I couldn't be happier. A very sweet and nice gentleman.. I would definitely purchase from him again. Also, the gentleman in finance was just such a pleasure to work with too,. A great personality and fun to talk to and. I was very comfortable and relaxed when dealing with him., No stress! Purchasing a vehicle from Brumos is one of the best experiences I've had when dealing with car dealerships. I've purchased a vehicle from them prior and all of the above is the reason I chose to return.. More
Great experience Victor was kind, patient and professional. He took the time to explain the pricing program and then worked with us on our trade-in. We truly appreciat Victor was kind, patient and professional. He took the time to explain the pricing program and then worked with us on our trade-in. We truly appreciated this experience. More
Excellent Service As Always Always excellent and courteous service! My rental was ready when I arrived and I was out the door to work in no time at all. Tom called and emailed me Always excellent and courteous service! My rental was ready when I arrived and I was out the door to work in no time at all. Tom called and emailed me when my car was ready! More
GREAT SERVICE Excellent customer service for my first scheduled service for my new RX 350. Couldn't have gone more smoothly. Exceeded my expectations! Will defin Excellent customer service for my first scheduled service for my new RX 350. Couldn't have gone more smoothly. Exceeded my expectations! Will definitely recommend! More