Back

Lexus of Jacksonville

Jacksonville, FL

4.8
749 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 749 reviews

December 07, 2015

Great service/ khai ferguson is a great service advisor Khai Ferguson and the staff are great! They treat me as if I have a brand new Lexus... I purchased my car new but it's a few years old now ...I'm go More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai ferguson
May 31, 2017 -

Lexus of Jacksonville responded

It is our pleasure to attend to your automotive needs. We are grateful to you for your favorable review. Best Wishes, Brian Zehren, General Manager, Lexus of Jacksonville.

December 05, 2015

2014 ES 360 purchase I had the most amazing car buying experience. A friend and Lexus owner recommenced Michael Green to me and I am so glad he did. Michael is an awesom More

by charleyjl4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green, Nikki (finance officer) and Gabriel
May 31, 2017 -

Lexus of Jacksonville responded

Thanks for reviewing our dealership and for your excellent rating of Lexus of Jacksonville. If there is any way we may further improve on your experience, please let me know. Best Regards, Brian Zehren, General Manager.

December 04, 2015

First Lexus Our salesman Norm was great . He was very knowledgeable and made it a nice experience. All finance options were fully explained. Would highly recommen More

by bigjohn
Recommend Dealer
Yes
Employees Worked With
Norm Mackay,Nikki Shrewsbery
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your high marks of Lexus of Jacksonville! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Brian Zehren, General Manager.

December 04, 2015

Leasing experience Superb service, except for lost keys!!! totally not the result of dealership "error" but from a previous customer who picked them up. My new car was More

by Melnyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hakker
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your excellent rating! It’s our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

November 27, 2015

Very pleasent experience. This is our fourth Lexus Nice showroom with very nice people. Purchase was simple with no pressures. Alvin was well informed about the car and explaned a lot of the new featu More

by JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Rollins & Nicole Shrewsbery
Dec 02, 2015 -

Lexus of Jacksonville responded

Hi John. It is great to hear that you enjoyed our facilities and had a simple purchasing process. Thanks for the review.

November 27, 2015

It couldn't have been better! Working with Shannon Peek is always a pleasure and Brumos Lexus does everything possible to insure the buyer's requirements are met. In addition, S More

by Douglje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Peek and Nikki Shrewsbery (finance)
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for taking the time to share your feedback. We are very glad to hear that Shannon provided excellent customer service.

November 23, 2015

Used Vehicle Purchase Brumos of Jacksonville on Atlantic has the most knowledgeable and friendliest salesmen I have ever had the pleasure of dealing with. Purchasing a ca More

by Elyse Kemper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Downey
Dec 02, 2015 -

Lexus of Jacksonville responded

We are very happy you had a pleasurable visit to Brumos Lexus of Jacksonville. Thank you for taking the time to share your feedback. Congratulations on your new car!

November 22, 2015

Great experience Victor was kind, patient and professional. He took the time to explain the pricing program and then worked with us on our trade-in. We truly appreciat More

by Vince & Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Dallavia
Dec 02, 2015 -

Lexus of Jacksonville responded

Vince and Jenny, thank you for sharing your praise about Vic. It is great to hear that he assisted you in such a professional manner.

November 17, 2015

Excellent Service As Always Always excellent and courteous service! My rental was ready when I arrived and I was out the door to work in no time at all. Tom called and emailed me More

by The Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stevens
Dec 02, 2015 -

Lexus of Jacksonville responded

We are so happy to hear that you had a seamless visit to our facilities. Thank you for sharing your feedback.

November 15, 2015

GREAT SERVICE Excellent customer service for my first scheduled service for my new RX 350. Couldn't have gone more smoothly. Exceeded my expectations! Will defin More

by emilyecw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Dec 02, 2015 -

Lexus of Jacksonville responded

Hi Emily. We appreciate your feedback. It is great to hear that your first service experience with us went so smoothly!

...
51
...