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Lexus of Jacksonville
Jacksonville, FL
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
November 06, 2015
best ever Everything was positive. All answers straight forward and given in an informative and understandable manner. Everyone we dealt with at the dealershi Everything was positive. All answers straight forward and given in an informative and understandable manner. Everyone we dealt with at the dealership were very courteous and helpful people, especially our sales person Vic Dallavia. More
by Pat Neale
Employees Worked With
Vic D
November 06, 2015
A pleassure dealing with If you happen to work with Bonnie Williams, you are set for the rest of the days you own your Lexus. She takes care of everything for you and keeps yo If you happen to work with Bonnie Williams, you are set for the rest of the days you own your Lexus. She takes care of everything for you and keeps you informed if anything unexpected jumps out. I have never had an issue when working with her at Orange Park or Atlantic. More
by JCS350
Employees Worked With
Bonnie Williams
November 04, 2015
EXCELLENT CUSTOMER SERVICE I stopped by to see my Service Manager Mike Needham and ask him a question about service intervals. It just so happened that I was at 4977 miles and f I stopped by to see my Service Manager Mike Needham and ask him a question about service intervals. It just so happened that I was at 4977 miles and found out it was due for tire rotation and fluids check. Mike said if I had some time they could do it now. So I did in additional to my complimentary car wash. Once again LEXUS provided TOP NOTCH service on short notice. Always willing to accommodate the customer. More
by 1950joe
Employees Worked With
Mike Needham, Khai Ferguson
November 03, 2015
Service When I arrived at my scheduled time the service department got me in and out. The wait time was minimal. This was my first service appointment at L When I arrived at my scheduled time the service department got me in and out. The wait time was minimal. This was my first service appointment at Lexus on Atlantic. I am stickler on customer service. The service was great. More
by Lexus2013
November 03, 2015
100,000 miles service 100,000 mile service, found split tire and replaced . Couple hours later than scheduled bit they were busy . Great job, great dealership. Completely 100,000 mile service, found split tire and replaced . Couple hours later than scheduled bit they were busy . Great job, great dealership. Completely satusfied, with Bruno's Kexus More
by Tparsons
Employees Worked With
Jennifer
October 31, 2015
Excellent!!! Your guys and gals are very friendly and polite. They got the job done on time which is more than I can say for your compotators. You also have a grea Your guys and gals are very friendly and polite. They got the job done on time which is more than I can say for your compotators. You also have a great waiting room. All in all it was just a good experience thanks to your professional staff. More
by captchs
Employees Worked With
Mike Needham
October 30, 2015
Great staff and great service The service rep was on time and knowledgeable about my vehicle. The service was accomplished in a timely manner, as promised. The car was clean inside The service rep was on time and knowledgeable about my vehicle. The service was accomplished in a timely manner, as promised. The car was clean inside and out. Much appreciated. I certainly don't get that type of service on my other car at a G.M. dealership. More
by sgibbins
Employees Worked With
Thomas Stevens
October 29, 2015
10,000 miles service Jennifer did a great job. She was very knowledgeable of needed service. She net beyond my expectations. I would recommend your service to all my Jennifer did a great job. She was very knowledgeable of needed service. She net beyond my expectations. I would recommend your service to all my friends. More
by John Davis
Employees Worked With
Jennifer Merritt
October 25, 2015
Excellent I have purchased over four Or five Lexus vehicles in the last ten or so years at this dealership and had excellent service in every conceivable appli I have purchased over four Or five Lexus vehicles in the last ten or so years at this dealership and had excellent service in every conceivable application. The professionalism of the Lexus staff and Salesmanship second to none. ..Thanks You. More
by Franklin R. Graves
Employees Worked With
Davin Tillman, salesperson. He has always been very helpful and professional, even in following up by e-mail to assure my satisfaction of purchase.
October 25, 2015
Professional and courteous staff Work was completed in little time and the staff was very courteous and professional. The service rep is always very helpful and friendly. He always Work was completed in little time and the staff was very courteous and professional. The service rep is always very helpful and friendly. He always seems willing to answer any questions we have. More
by Bo
Employees Worked With
Tom
