Lexus of Jacksonville

Excellent customer service Excellent work by Jamie; she was in touch and kept me abreast of the situation and excellent customer service; the valet driver was very thoughtful Excellent work by Jamie; she was in touch and kept me abreast of the situation and excellent customer service; the valet driver was very thoughtful and helpful More

Mike is the Best! Mike is such a great help! He gets me in and out in no time and keeps me posted along the way. I love the text updates. I can always count on the best Mike is such a great help! He gets me in and out in no time and keeps me posted along the way. I love the text updates. I can always count on the best experience at Lexus because of Mike Needham. More

Very professional service and maintenance. You are greeted with a very friendly caring staff. Then that experience continues throughout the service and maintenance of your car. In summary, very You are greeted with a very friendly caring staff. Then that experience continues throughout the service and maintenance of your car. In summary, very professional staff, and you get the feeling that they all care about making sure your welcome and the job is done right! More

Lexus service Ms. Jamie was great and very professional with taking the information and explaining every thing that she received from the service department. Ms. Jamie was great and very professional with taking the information and explaining every thing that she received from the service department. Mr. Yohan Danino excellent and quick service advisor. He try's his best to make the costumer happy talked to us with respect. More

Good Visit 6 Month service, my first Lexus experience, I have had Toyotas in the past and am looking forward to bringing my Lexus back to Brumos 6 Month service, my first Lexus experience, I have had Toyotas in the past and am looking forward to bringing my Lexus back to Brumos More

Treated like royalty We live on St. Simons Island, GA, about an hour away, and both cars needed service - a simple recall plus some other minor questions I had. They came We live on St. Simons Island, GA, about an hour away, and both cars needed service - a simple recall plus some other minor questions I had. They came and got our cars one at a time, left us a new loaner, stayed in touch during the service, answered all my questions about other services, returned our cars, and none of it costs us a cent. More

Lexus Service This was my first time bringing in my Lexus for maintenance. Tom Stevens was exceptional in walking me through the process and showing me the waiting This was my first time bringing in my Lexus for maintenance. Tom Stevens was exceptional in walking me through the process and showing me the waiting room area amenities. I was very impressed with the overall experience from the timely manner of service to the facilities and with Tom’s superb customer service. Thank you for making be glad I purchased a Lexus! More

Love Brumos Lexus I know I can always count on BRUMOS Lexus to take care of me and my car when I have any service needs. Chris Parenio is an incredible Service Advisor I know I can always count on BRUMOS Lexus to take care of me and my car when I have any service needs. Chris Parenio is an incredible Service Advisor. He goes above and beyond to assist his clients and ensure they are 100% satisfied. More

Exceptional Larry Barry was exceptional. Bonnie even popped by to say Hello. I'm extremely pleased with the level of care and professionalism. Thank you Lexus Larry Barry was exceptional. Bonnie even popped by to say Hello. I'm extremely pleased with the level of care and professionalism. Thank you Lexus More

Best service in the State! Mike Needham is by far the BEST service advisor! He makes sure you are completely taken care of from beginning to end and let's you know the progress Mike Needham is by far the BEST service advisor! He makes sure you are completely taken care of from beginning to end and let's you know the progress of your vehicle. Can't say enough great things about Mike Needham. More