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Lexus of Jacksonville

Jacksonville, FL

4.8
749 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 749 reviews

February 02, 2017

Fantastic! Don made the experience of buying a new car great. He was professional and very knowledgeable. I appreciate his help. I love my new car. More

by Lexus16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger in Finance was also very good.
May 31, 2017 -

Lexus of Jacksonville responded

We are happy you had such a great experience here at Lexus of Jacksonville! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Brian Zehren, General Manager.

January 31, 2017

I was there to test drive and buy a new Lexus. Davin was so nice. Very professional and easygoing at the same time. When I went in to pick up the car everything was ready and the purchase went smo More

by Marcia1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Tillman
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for the positive review. Our staff are very passionate about cars. I'm glad you're happy with your vehicle purchase! Thanks for making Fields your automotive choice! Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

January 28, 2017

Good shopping experience! Vic made our shopping experience very enjoyable. I went in looking for a car I saw on line but it wasn't exactly what I wanted. He then showed me a More

by Susan32224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Dallavia
May 31, 2017 -

Lexus of Jacksonville responded

That's great to learn! That's the experience we strive for each and every day at Lexus of Jacksonville and at every Fields Auto Group dealership! Thank you for your kind remarks regarding your experience with Vic and our team and for your continued business. We appreciate you. Sincerely, Brian Zehren, General Manager.

January 08, 2017

New Car Purchase Great experience! I got the car I wanted when it was promised. Sales person AJ did a great job and the tech support person Tyler was also awesome. More

by Bfpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
May 31, 2017 -

Lexus of Jacksonville responded

Congratulations on getting the car you wanted! Thanks for choosing Lexus of Jacksonville! I'll make sure to share your kind feedback with Tyler and our staff. If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

January 05, 2017

Fantastic Sales Staff This is our second new vehicle purchased from Lexus of Jacksonville and we have highly recommended this dealership to friends because of the knowledge More

by Klq
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Tillman and Gabriel Mulkey
May 31, 2017 -

Lexus of Jacksonville responded

Thanks so much! Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

January 05, 2017

Pleasing experience Don Hakker is a most knowledgeable and experienced representative of the dealer. So pleasant to work with someone so qualified. My second car bought More

by hrh34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hamker
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for the positive review. Our staff are very passionate about cars. I'm glad you're happy with your vehicle purchase! Congratulations on your second car with us! Thanks for making Fields your automotive choice! Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

January 04, 2017

Very pleasant experience The salesman was friendly and a pleasure to work with. He provided all the information I needed to make a decision without making me feel pressured. More

by happy customer
Recommend Dealer
Yes
Employees Worked With
Shannon Peek
May 31, 2017 -

Lexus of Jacksonville responded

That's totally our goal and I'm happy we made it happen for you! Creating a no pressure, friendly and professional environment is what our Team is dedicated to maintaining. If there is anything else we may do to heighten your ownership experience, please give me a call at (904) 721-5000 or drop by my office the next time you stop in. Sincerely, Brian Zehren, General Manager.

December 30, 2016

Excellent The salesman was very friendly and there was an inviting setting, he was very good at explaining every step to me and answering all of my questions. More

by Vannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Barstow
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your continued business! It's our pleasure to have made your experience enjoyable at Lexus of Jacksonville, but most importantly, to find the perfect car to meet your needs. Fields Matters Because You Matter. Best Regards, Brian Zehren, General Manager.

December 24, 2016

Very pleasant dealership Have been leasing from this dealership for over 10 years and have been very happy with the sales team and service department as well. Haven't consider More

by DFontaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Peak
May 31, 2017 -

Lexus of Jacksonville responded

Thanks for your business over the past 10 years! It's really our pleasure to serve your automotive needs and we're delighted to have you as (now) part of the Fields Auto Group family. As always, if there is any way we may better serve you, please feel free to reach out to me directly. Best Regards, Brian Zehren, GM.

December 19, 2016

Friendly and helpful staff The product sells itself, and I don't have time to haggle from dealership to dealership. I had a NO hassle experience with a fun, energetic, and knowl More

by CallahanCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
May 31, 2017 -

Lexus of Jacksonville responded

Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

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