Lexus of Jacksonville

Always impressed with speed of service Larry Berry is the very best service representative, I have been pleased with him for over 15 years. He is a real pro and always had a smile and happ Larry Berry is the very best service representative, I have been pleased with him for over 15 years. He is a real pro and always had a smile and happy attitude. More

First time at this dealer Great experience. Service was done in timely manner and Tina was totally professional .having food available was a plus.as was the loaner. Plan to Great experience. Service was done in timely manner and Tina was totally professional .having food available was a plus.as was the loaner. Plan to come back More

Finance department needs training on customer service. Chris Kummer was an exceptional salesman. He was extremely helpful and very passionate. He made me very comfortable and went out of his way to help me Chris Kummer was an exceptional salesman. He was extremely helpful and very passionate. He made me very comfortable and went out of his way to help me, even coming in on his day off. More

Everything was just right. Have bought and serviced several cars from jM Lexus in Margate Florida thought they couldn’t be beat but u did just that. Everything and everyone treated me like royalty. several cars from jM Lexus in Margate Florida thought they couldn’t be beat but u did just that. Everything and everyone treated me like royalty. Thanks, Diane Stoll More

Went for normal maintenance, 95000 service. All was exceptional but the wait was longer than expected. Scheduled for 12:30 finished at 2:30. Maybe because it was Friday. exceptional but the wait was longer than expected. Scheduled for 12:30 finished at 2:30. Maybe because it was Friday. More

Paula Clemmons is the best! Except for a few years when Paula was not available, Paula Clemmons has been my Service Advisor since I bought my LS430 brand new in 2004. Primarily Except for a few years when Paula was not available, Paula Clemmons has been my Service Advisor since I bought my LS430 brand new in 2004. Primarily because of Paula's advice and assistance, my Lexus continues in great operating shape, I have over 206K miles on the car, and with Paula's continued assistance and technical support, I expect many more care-free miles. Paula is an excellent Lexus service representative. She is personable, extremely knowledgeable and dedicated to customer service. Edward Halman More

Service department very friendly and efficient. They kept me informed about the progress of the car servicing. Time estimates were accurate. Very happy with Henry! me informed about the progress of the car servicing. Time estimates were accurate. Very happy with Henry! More

Paula Clemons, my service representative, has always been knowledgeable and professional when servicing my three Lexus’s. She even serviced my mother in laws Toyota Camry at the dealership as a favor. She knowledgeable and professional when servicing my three Lexus’s. She even serviced my mother in laws Toyota Camry at the dealership as a favor. She is an asset to your dealership. More

As always i was treated like a queen and received impeccable service. Jack Becker, Paula Clemens, Henry and Lexus Jax Service Team rock! Thank you! impeccable service. Jack Becker, Paula Clemens, Henry and Lexus Jax Service Team rock! Thank you! More

First rate service I purchased my RX350 from Lexus of Jacksonville and have had it serviced by them also. They keep running like new! I still have one intermittent probl I purchased my RX350 from Lexus of Jacksonville and have had it serviced by them also. They keep running like new! I still have one intermittent problem which the dealership is determined to resolve. More