Lexus of Jacksonville

Tina Crews did an outstanding job while I was there. I am completely satisfied with my experience and the high level of customer service she provided. Thanks am completely satisfied with my experience and the high level of customer service she provided. Thanks More

New lease Went in to check on options as the lease was expiring. Cliff worked tirelessly to find the best possible option and to make it happen. Jessica was abl Went in to check on options as the lease was expiring. Cliff worked tirelessly to find the best possible option and to make it happen. Jessica was able to have the financing completed in a short time. Brandon Tackling explained the new features and I drove out with the new car and very happy ! More

Everything was great except at the end it took 2.5 hours to get into finance and all the paperwork was completed well before then to get into finance and all the paperwork was completed well before then More

Service on recall was done in a timely manner. Customer service with Allen Sandberg was very professional and pleasant. Thank you Allen and Happy Birthday! service with Allen Sandberg was very professional and pleasant. Thank you Allen and Happy Birthday! More

Thanks you for great service yet again. We love this dealership. I would also like to thank the ladies that make ya food. We love the blt and may come for a car wash just to get one. Lol. Thank y’all dealership. I would also like to thank the ladies that make ya food. We love the blt and may come for a car wash just to get one. Lol. Thank y’all More

Service for my 570 Lexus Tina Crews is exceptional and you are lucky to have her on your team. She is very knowledgeable and she makes me look forward to my next visit. Tina Crews is exceptional and you are lucky to have her on your team. She is very knowledgeable and she makes me look forward to my next visit. More

Excellent Service Customer service was great! I was explained well on my service with great advice to help toward my future care for my vehicle. I will come back to thi Customer service was great! I was explained well on my service with great advice to help toward my future care for my vehicle. I will come back to this location. More

Professional Courteous and professional Took me as a walk in for my 10,000 mile service. Not sure why this survey wants 25 words or more. I originally said courte Courteous and professional Took me as a walk in for my 10,000 mile service. Not sure why this survey wants 25 words or more. I originally said courteous and professional but this survey would not let me submit with less than 25 words. Not sure why. Maybe the survey needs to be redesigned. I’ll mention that to Lexis management. More

Always great service Easy to set up online appointments and very thorough service. I believe that’s why ES has lasted so long. Very friendly service managers, especially Easy to set up online appointments and very thorough service. I believe that’s why ES has lasted so long. Very friendly service managers, especially Tom Stevens. More

Service Made appointment with request for loaner car and appointment within two days. Arrived and was greeted warmly. Khai's team, who I have worked with fo Made appointment with request for loaner car and appointment within two days. Arrived and was greeted warmly. Khai's team, who I have worked with for 5 years, serviced my car within the day. Good experience. More