
Lexus of Jacksonville
Jacksonville, FL
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Very pleased overall. Service department very professional. Vehicle was serviced in a timely manner. Loaner cR was available. Overall a very easy process. Very satisfied professional. Vehicle was serviced in a timely manner. Loaner cR was available. Overall a very easy process. Very satisfied More
Very good service, but I appreciate the usually very good service, but I specifically requested the engine windscreen be secured with screws or clips. This is actually the s I appreciate the usually very good service, but I specifically requested the engine windscreen be secured with screws or clips. This is actually the second time I made this request. I would like to have this fixed properly once and for all. More
The customer service is outstanding. Tina Crews is the best! She kept me undated and was very helpful. She deserves a raise. Thanks Tina for all of your help. best! She kept me undated and was very helpful. She deserves a raise. Thanks Tina for all of your help. More
Oil Change Larry Berry is the best service advisor. He is very friendly and very thorough. He’s the main reason I go to the dealership for an oil change. Other p Larry Berry is the best service advisor. He is very friendly and very thorough. He’s the main reason I go to the dealership for an oil change. Other places aren’t as expensive. More
Great service department. Called me to arrange a loaner when they noticed a recall. My car came back cleaned and ahead of schedule. I did not wait at the dealer more than 15 minutes. when they noticed a recall. My car came back cleaned and ahead of schedule. I did not wait at the dealer more than 15 minutes. More
My service was handled in a timely manner. They had a loaner vehicle ready and waiting for me. The process was smooth and easy. I highly recommend! loaner vehicle ready and waiting for me. The process was smooth and easy. I highly recommend! More
Larry was very attentive to my needs and concerns. He provided the explanations needed in a professional and efficient manner and ensured I met my time commitment provided the explanations needed in a professional and efficient manner and ensured I met my time commitment More
The sales team is super nice and helpful. I bought my dream car with a great experience. i will definitely recommend my friends to stop by and have a drive test. dream car with a great experience. i will definitely recommend my friends to stop by and have a drive test. More
Excelente atención! Randy Medina nos explicó muy bien todo y nos ayudó a buscar las mejores opciones. Estamos contentos de haberlos escogido y del servicio que recibimos! todo y nos ayudó a buscar las mejores opciones. Estamos contentos de haberlos escogido y del servicio que recibimos! More