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Lexus of Jacksonville
Jacksonville, FL
749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 31, 2020
Thank you for your assistance in finding the right vehicle. We were provided exceptional service from Mr. Don Hakker. We will be back in the future! vehicle. We were provided exceptional service from Mr. Don Hakker. We will be back in the future! More
by alondramorales_1
Employees Worked With
Don Hakker
January 25, 2020
We were impressed with the quality of the service level from the initial reservation person, to Larry, who handled our on site visit. The concierge service for delivery of our automobile , following servi from the initial reservation person, to Larry, who handled our on site visit. The concierge service for delivery of our automobile , following service, was much appreciated. More
by pr.ladouceur
Employees Worked With
Larry
January 24, 2020
Khai Ferguson he’s just the best. He has helped me out every time that I have used your store in the past few years. If you had any more like him that would be really great. every time that I have used your store in the past few years. If you had any more like him that would be really great. More
by Bill
Employees Worked With
Khai Ferguson
January 22, 2020
Wonderful experience!! Steve went over and beyond the call to get me my car fast out of state 6.5 hours away. Called on a Saturday & was driving it the next Wednesday!! Great great customer service from call to get me my car fast out of state 6.5 hours away. Called on a Saturday & was driving it the next Wednesday!! Great great customer service from the sales department to the finance department to the driver delivering the car!! More
by jgilich
Employees Worked With
Steve & Anthony helped me
January 19, 2020
The personnel are very courteous very polite and very knowledgeable they recommend what it’s need to be done there is a recall that I don’t know and went ahead and did it with my permission knowledgeable they recommend what it’s need to be done there is a recall that I don’t know and went ahead and did it with my permission More
by Francisco Velasco
Employees Worked With
Jack Becker
January 17, 2020
Service was excellent as usual We love your service dept......Tom is a pleasure to work with. The waiting lounge is also wonderful.....what a great idea! Janet Van Tomme We love your service dept......Tom is a pleasure to work with. The waiting lounge is also wonderful.....what a great idea! Janet Van Tomme More
by vantomme
Employees Worked With
Tom Stevens
January 16, 2020
Excellent experience. Your dealership is tons nicer than Lexus of Mobile. The cafe was a fun surprise. Randy Medina was super pleasant to work with. than Lexus of Mobile. The cafe was a fun surprise. Randy Medina was super pleasant to work with. More
by Scudder
Employees Worked With
Randy Medina
January 16, 2020
I can always expect to receive awesome service and I’m usually never disappointed. Thank you Mr. Khai for your outstanding customer service and for helping to make Lexus of Jacksonville Remarkable! usually never disappointed. Thank you Mr. Khai for your outstanding customer service and for helping to make Lexus of Jacksonville Remarkable! More
by Clinch2U
Employees Worked With
Khai Ferguson/ Service Advisor
January 16, 2020
Very good experience Communication was easy and professional. Chris did an excellent job and found the car I was looking for. No sales pressure. All this was done over the Communication was easy and professional. Chris did an excellent job and found the car I was looking for. No sales pressure. All this was done over the phone and internet. I never visited the dealership. More
by Boomerst3
Employees Worked With
Chris Kummer
