Lexus of Jacksonville

Zach did an amazing job getting me in and out of the shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They wait shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They waiting area was clean an orderly. The food was great and o was able to get a lot accomplished while I waited for my car. Thinking about just make the waiting area my daily work space. Over all I had a great experiences . More

Excellent service as usual and having the deli available is a plus if you want t treat. is a plus if you want t treat. More

Matt, the service rep was awesome! He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very eas He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very easy to work with. While I was waiting, I had free lunch in their cafeteria. . It was delicious. After they finish with my car, they washed and vacuumed it. I couldn’t have asked for anything.more. I will be bringing my Lexus here from now on. More

My recent service was for 2 replacement front tires and alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recen alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recent cyber attack She's always very pleasant energized and knowledgeable Thanks Jennifer for another seamless experience I will continue using Lexus of Jacksonville for any future services needed The lounge and amenities available in the cafe make the time past so fast if you decide to wait Every "team member,cafe staff included" are very pleasant Thanks Lexus of Jacksonville More

It is a pleasure to get my car serviced here. Everyone is so pleasant and the kitchen is a plus. Everyone is so pleasant and the kitchen is a plus. More

Service is great everybody is great especially Paula. She has everything ready when I arrive She has everything ready when I arrive More

40,000 mile service check & oil change. Efficient & on time service. No issues. Thank you Josh. Efficient & on time service. No issues. Thank you Josh. More

I've been servicing my Lexus for 7 years and have always felt like a valued, respected customer. Henry Bryant is my service advisor. He helps me plan my services so I don't feel a painful pinch all at onc felt like a valued, respected customer. Henry Bryant is my service advisor. He helps me plan my services so I don't feel a painful pinch all at once. Khai Ferguson , the service manager, is also attentive to my needs and keeps his department running smoothly. More

Paula Clemons is always great at helping as well as giving accurate results. The service is excellent, loaner cars are always provided when requested. Frankie Hornik was very helpful when giving us inf giving accurate results. The service is excellent, loaner cars are always provided when requested. Frankie Hornik was very helpful when giving us information about trading our car for a later model that was previously owned. We were very pleased with the service we received. More

Henry Bryant was our service advisor . He was attentive to our needs and kept us posted on how the repairs were coming along. The videos that were sent to us were very much appreciated He was attentive to our needs and kept us posted on how the repairs were coming along. The videos that were sent to us were very much appreciated as well. Lexus of Jacksonville did an amazing job! We appreciate your attention to detail ! More