Lexus of Jacksonville

Courteous, friendly, knowledgeable staff which made purchasing this car easier Trading in my car was also a nice experience Davin is very knowledgeable about cars and Jessica made the tedious credit purchasing this car easier Trading in my car was also a nice experience Davin is very knowledgeable about cars and Jessica made the tedious credit/ financing experience easier More

Service is good, but I fail to see why it took 3 hours and 45 minutes to change the oil, put on 4 tires and front brakes. I do NOT blame my service advisor, Paula Clemons. and 45 minutes to change the oil, put on 4 tires and front brakes. I do NOT blame my service advisor, Paula Clemons. More

Davin is always great to work with.... Fields Auto Group is best managed group in the area. Will always shop here in the future! Thanks all! is best managed group in the area. Will always shop here in the future! Thanks all! More

Philip Martin was excellent before and after sale We have bought four cars from this dealership because of product and people like Philip Martin. I forgot to get my CDs out of Benz trade in. Called Ph We have bought four cars from this dealership because of product and people like Philip Martin. I forgot to get my CDs out of Benz trade in. Called Philip and he called me back in 10 minutes to tell me he had retrieved them and would hold them until I was by dealership. Little things after the sale are what counts. More

Henry was great. Very helpful. He informed me more about the oil change process. Very glad that I receive and will continue to receive my service at Lexus. the oil change process. Very glad that I receive and will continue to receive my service at Lexus. More

Staff is always responsive and professional. I have confidence in the work that they do and the receive good value for the services rendered. The waiting area is the best! confidence in the work that they do and the receive good value for the services rendered. The waiting area is the best! More

Efficient, friendly and high quality service. Tom is great to work with and always follows up to make sure my experience was great. Always ask for a loaner and it’s waiting for me immediately. great to work with and always follows up to make sure my experience was great. Always ask for a loaner and it’s waiting for me immediately. More

Professional, courteous, excellent service. Won't take my car anyplace else. Always the best service, easy to schedule and super friendly. They take the time to explain all work being done and w Won't take my car anyplace else. Always the best service, easy to schedule and super friendly. They take the time to explain all work being done and what you absolutely need and what can wait. Trustworthy, and upfront with all costs. When thinking of getting a new car, I would absolutely buy another Lexus. Love that I can get a courtesy vehicle and it's not a hassle. More

Outstanding service My service experience always exceeds expectations! To date I have never had a bad experience. I was provided a loaner car for my convenience and I app My service experience always exceeds expectations! To date I have never had a bad experience. I was provided a loaner car for my convenience and I appreciated being able to take care of more than one task that day. More

Easy, quick 35,000 mile service. Done while I waited and got a free breakfast. Scheduling was very simple and I was able to get it done asap. got a free breakfast. Scheduling was very simple and I was able to get it done asap. More