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Lexus of Jacksonville
Jacksonville, FL
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
February 29, 2020
Excellent service experience! I appreciate Henry Bryant and the entire Lexus of Jacksonville service department! Customer service is important to this dealership and it shows! and the entire Lexus of Jacksonville service department! Customer service is important to this dealership and it shows! More
by Deborah
Employees Worked With
Henry Bryant
February 27, 2020
Excellent service from Henry Bryant. He’s a pleasure to work with! He gets 10 stars from me. He’s been a service advisor in the past for both of our Lexus vehicles and I’ve never been disappointed. work with! He gets 10 stars from me. He’s been a service advisor in the past for both of our Lexus vehicles and I’ve never been disappointed. More
by Buddy8920
Employees Worked With
Henry Bryant
February 23, 2020
I can always count on Larry! He listened, checked into my concerns and got me out quickly. I also love that I get Diet Coke at the ready when I come in! concerns and got me out quickly. I also love that I get Diet Coke at the ready when I come in! More
by sbshep39
Employees Worked With
Larry Barry
February 20, 2020
Really great service at this Lexus dealership off Atlantic Blvd! Everyone there is super nice and super helpful. Tom always takes such good care of me. Thank you guys for all you do! Atlantic Blvd! Everyone there is super nice and super helpful. Tom always takes such good care of me. Thank you guys for all you do! More
by Alyonka
Employees Worked With
Tom Stevens
February 20, 2020
The service seemed fine although I got charged for more hours of labor than my car was in the shop. Maybe more than one person works on it at a time. The cafe used to be really nice at Fields dealerships y hours of labor than my car was in the shop. Maybe more than one person works on it at a time. The cafe used to be really nice at Fields dealerships years ago, but not it is a bare minimum. I got my car serviced at lunch time and had to go eat afterwards because they gave me one of the skimpy is sandwiches I have ever seen. They told me the employees had barbecue brought it. Too bad the people who paid $50,000 for their cars couldn’t have a decent lunch. More
by Rogersjeriv
Employees Worked With
Allen Sandburg
February 20, 2020
Excellent Customer Service The service team at the Lexus dealership is amazing. Very knowledgeable and friendly. I appreciate the time they take to make sure everything is tak The service team at the Lexus dealership is amazing. Very knowledgeable and friendly. I appreciate the time they take to make sure everything is taken care of. More
by KenKDMD
Employees Worked With
Jack Becker
February 18, 2020
Great experience getting the car that I wanted, they worked with me until everything was done and they took there to make sure I had everything I needed withbt worked with me until everything was done and they took there to make sure I had everything I needed withbt More
by Ervin
Employees Worked With
Chris
February 18, 2020
Thank you Lexus for always being great when we bring our Lexus in for maintenance. Henry has always been very nice and accommodating. Plus we love to come have lunch while we wait. :) Lexus in for maintenance. Henry has always been very nice and accommodating. Plus we love to come have lunch while we wait. :) More
by Tina
Employees Worked With
Henry
February 18, 2020
The wait was a little longer, but the waiting area is pleasant with drinks and snacks available after 2:00. I think my device manager was Kai, and he put on new wipers for me himself. pleasant with drinks and snacks available after 2:00. I think my device manager was Kai, and he put on new wipers for me himself. More
by Tsteele52
Employees Worked With
Kai
February 16, 2020
Mostly friendly, clean, organized. They were able to get the car I wanted in a short period of time. Very good communication through text which is the most convenient. the car I wanted in a short period of time. Very good communication through text which is the most convenient. More
by claudettewalker
Employees Worked With
Phillip Martin
