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Lexus of Jacksonville

Jacksonville, FL

4.8
749 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 749 reviews

June 22, 2020

Much better internet sales experience then I received at Lexus of Orange Park where Konnor never provided the cost for extended warranty or had anyone from the finance dept follow up with the requested info More

by Debbie from NY
Recommend Dealer
Yes
Employees Worked With
Phillip
Jun 23, 2020 -

Lexus of Jacksonville responded

Debbie - It's great to hear that you received the service you deserve at Lexus of Jacksonville. Thank you for sharing this feedback about Phillip! We are glad that he could help you get into your vehicle in a timely manner.

June 20, 2020

You’ve got a Lexus Customer for life due to the quality service from Davin Tillman and Larry Berry. Always top notch and attentive. Awesome More

by Angela Mitchell
Recommend Dealer
Yes
Employees Worked With
Davin Tillman, Larry Berry, Jack Becker
Jun 22, 2020 -

Lexus of Jacksonville responded

Hi Angela, thank you for leaving us this review! We couldn't ask for better feedback and our team looks forward to taking care of you during your next visit to Lexus of Jacksonville.

June 20, 2020

This is the second service for an oil change that took over two hours. That's too long. Khai was great and not to blame More

by jason-page
Recommend Dealer
Yes
Employees Worked With
khai ferguson, five stars
Jun 22, 2020 -

Lexus of Jacksonville responded

Jason - I sincerely apologize for the delay here. I will look into what caused the wait and work to improve our service going forward. If there is anything more we can do for you, please don't hesitate to send me an email. Thank you, Brian Zehren - General Manager - bzehren@fieldsauto.com

June 19, 2020

The entire process was very smooth, with no high pressure and Matthew Sterne did a great job trying to find us just what we were looking for. Best of all it was at a great price! It was a very smooth trans More

by Bob
Recommend Dealer
Yes
Employees Worked With
Matthew Sterne
Jun 19, 2020 -

Lexus of Jacksonville responded

Bob, thank you for trusting Matthew to help you into the right vehicle. At Lexus of Jacksonville, it is our goal to meet the needs of our customers and I am glad to hear that you were taken care of!

June 19, 2020

Friendly, professional and knowledgeable staff. Also took many precautions to remain sanitized. I appreciated the information provided to help me understand the issues they found during their inspection. More

by klamirata
Recommend Dealer
Yes
Employees Worked With
Khai Ferguson
Jun 19, 2020 -

Lexus of Jacksonville responded

Thank you for the 5-star review! Providing friendly and professional service is always the goal here at Lexus of Jacksonville, and it means a lot to know that we made it happen for you. If you ever need anything else, don't hesitate to come back and see us again!

June 18, 2020

Norm and Shannon were easy to deal with and took excellent care of me. You couldn’t ask for more professional courteous individuals! Thanks to both! More

by Lisareinhardtinteriorsllc
Recommend Dealer
Yes
Employees Worked With
Norman Mackay and Shannon Peek
Jun 18, 2020 -

Lexus of Jacksonville responded

Thank you for taking the time to review the wonderful experience you had with Norm & Shannon at Lexus of Jacksonville! We strive to offer top-notch service for guests and I am pleased to hear that came through to you. Safe travels & see you next time!

June 17, 2020

The dealership was clean the people were nice I would buy again. Clif is a real nice guy even though he’s a salesman I would live to do business with him again More

by Miketwhite22
Recommend Dealer
Yes
Employees Worked With
Clif Barton
Jun 17, 2020 -

Lexus of Jacksonville responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with Clif and our team at Lexus of Jacksonville. We hope to see you again sometime!

June 17, 2020

The service department at this dealership has always exhibited professionalism and courtesy. The valet drivers are always excellent as well. My car was returned running smoothly and looking great. More

by Shaundra Clark
Recommend Dealer
Yes
Employees Worked With
Tina Crews and Mr. Cornelius
Jun 17, 2020 -

Lexus of Jacksonville responded

Shaundra, thank you for the review! It is always a pleasure to work with you here at Lexus of Jacksonville, and we look forward to your next visit!

June 17, 2020

Great service very honest love dealing with this Lexus location . Keep me updated on any and everything going on with my vehicle thanks for great service More

by Ace b
Recommend Dealer
Yes
Employees Worked With
Tina crews
Jun 17, 2020 -

Lexus of Jacksonville responded

We love having you as a customer! Thank you for trusting us with your vehicle time and time again. We look forward to your next visit at Lexus of Jacksonville.

June 17, 2020

Khai Ferguson was excellent. He worked with us to coordinate with a unforeseen repair to our 2nd car on the way to JAX when we were dropping off our other car at the Lexus Collision Center for a sche More

by cameronbhc
Recommend Dealer
Yes
Employees Worked With
Khai Ferguson
Jun 17, 2020 -

Lexus of Jacksonville responded

Cameron, thank you for taking the time to review Lexus of Jacksonville. I am glad to hear that Khai worked hard to get you back on the road! We wish you safe travels.

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