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Lexus of Jacksonville
Jacksonville, FL
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
March 26, 2020
I’ve never had much positive to say about buying car; however, this was actually a great experience with everyone we dealt with and would recommend Fields to anyone. however, this was actually a great experience with everyone we dealt with and would recommend Fields to anyone. More
by scott.dubin
Employees Worked With
Frankie Hornick
March 23, 2020
Service Great place for service! Khai Ferguson is by far the very best service advisor! He has "always" taken care of my needs over the past few years! Great place for service! Khai Ferguson is by far the very best service advisor! He has "always" taken care of my needs over the past few years! More
by Bill
Employees Worked With
Khai Ferguson
March 20, 2020
The staff at the Lexus dealership was very professional & friendly. The service was done very quickly. The Car was washed after the service was done. friendly. The service was done very quickly. The Car was washed after the service was done. More
by jc1226
Employees Worked With
Paula Clemons
March 13, 2020
Excellent customer service! I stopped in with an issue and it was handled right away, everyone I had contact with was very professional and caring!!! and it was handled right away, everyone I had contact with was very professional and caring!!! More
by Reneea729
Employees Worked With
Allen
March 11, 2020
5000 mile service Process was easy and attentive to my additional request to change oil more frequently.. very nice to also have lunch. They met expectations with tim Process was easy and attentive to my additional request to change oil more frequently.. very nice to also have lunch. They met expectations with timeframe for service. More
by Karenbmayfield
Employees Worked With
Tina
March 04, 2020
My salesman Kris gave Excellent service. Everyone at the dealership was very kind. I exspecially enjoyed the Lexus cafe where all customers received complimentary breakfast or lunch! dealership was very kind. I exspecially enjoyed the Lexus cafe where all customers received complimentary breakfast or lunch! More
by Dwunnda
Employees Worked With
Kristopher Waterman, Chuck Otzel
March 03, 2020
Everyone is always nice and the process always goes very seamless. I am happy with my service but the only thing I would say is that I asked to have my tire pressures checked because there was too much in. seamless. I am happy with my service but the only thing I would say is that I asked to have my tire pressures checked because there was too much in. The tires pressures were still unchanged and high when I got my car back so I don't think those were checked. That’s the one thing I asked for. More
by Jaxonamy
Employees Worked With
Allen
February 29, 2020
Prompt, courteous, professional service advisor. Listened to my needs, ensured that appropriate work would be done. Made me confident that he would address issues. Brilliant. to my needs, ensured that appropriate work would be done. Made me confident that he would address issues. Brilliant. More
by Rx1
Employees Worked With
Larry Berry service advisor
