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Lexus of Jacksonville
Jacksonville, FL
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
June 19, 2020
The entire process was very smooth, with no high pressure and Matthew Sterne did a great job trying to find us just what we were looking for. Best of all it was at a great price! It was a very smooth trans and Matthew Sterne did a great job trying to find us just what we were looking for. Best of all it was at a great price! It was a very smooth transaction. More
by Bob
Employees Worked With
Matthew Sterne
June 19, 2020
Friendly, professional and knowledgeable staff. Also took many precautions to remain sanitized. I appreciated the information provided to help me understand the issues they found during their inspection. many precautions to remain sanitized. I appreciated the information provided to help me understand the issues they found during their inspection. More
by klamirata
Employees Worked With
Khai Ferguson
June 18, 2020
Norm and Shannon were easy to deal with and took excellent care of me. You couldn’t ask for more professional courteous individuals! Thanks to both! excellent care of me. You couldn’t ask for more professional courteous individuals! Thanks to both! More
by Lisareinhardtinteriorsllc
Employees Worked With
Norman Mackay and Shannon Peek
June 17, 2020
The dealership was clean the people were nice I would buy again. Clif is a real nice guy even though he’s a salesman I would live to do business with him again again. Clif is a real nice guy even though he’s a salesman I would live to do business with him again More
by Miketwhite22
Employees Worked With
Clif Barton
June 17, 2020
The service department at this dealership has always exhibited professionalism and courtesy. The valet drivers are always excellent as well. My car was returned running smoothly and looking great. exhibited professionalism and courtesy. The valet drivers are always excellent as well. My car was returned running smoothly and looking great. More
by Shaundra Clark
Employees Worked With
Tina Crews and Mr. Cornelius
June 17, 2020
Great service very honest love dealing with this Lexus location . Keep me updated on any and everything going on with my vehicle thanks for great service location . Keep me updated on any and everything going on with my vehicle thanks for great service More
by Ace b
Employees Worked With
Tina crews
June 17, 2020
Khai Ferguson was excellent. He worked with us to coordinate with a unforeseen repair to our 2nd car on the way to JAX when we were dropping off our other car at the Lexus Collision Center for a sche coordinate with a unforeseen repair to our 2nd car on the way to JAX when we were dropping off our other car at the Lexus Collision Center for a scheduled repair. More
by cameronbhc
Employees Worked With
Khai Ferguson
June 16, 2020
Update: Spoke with management and he cared about my concerns and made everything right. Thanks Lexus of Jacksonville! Overall great service BUT the CPO vehicle purchased and delivered without being concerns and made everything right. Thanks Lexus of Jacksonville! Overall great service BUT the CPO vehicle purchased and delivered without being properly detailed. Immediately noticeable by the people who viewed it the day of delivery. I've not received a voucher to get it professionally detailed locally to make it right as requested. Disappointing by Lexus standards and I'm on my 5th Lexus purchase. More
by shontaa
Employees Worked With
Mandi Stevens
March 29, 2020
Tina in service is the only reason we go to this dealership. She makes this lackluster place amazing! Extremely professional and a pleasure to work with. Thank you Tina! dealership. She makes this lackluster place amazing! Extremely professional and a pleasure to work with. Thank you Tina! More
by Ejacks
Employees Worked With
Tina Crews
March 29, 2020
Shannon Peek provided truly exceptional service. This was our fourth experience with Shannon and like a great wine he gets better with age. The dealership is lucky to have him our fourth experience with Shannon and like a great wine he gets better with age. The dealership is lucky to have him More
by RX350L
Employees Worked With
Shannon Peek, Chuck Otzel
