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Lexus of Jacksonville

Jacksonville, FL

4.8
726 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 726 reviews

April 25, 2022

Excellent service as always. I have taken my car in for service here regularly and will continue to be a loyal customer. Great job! Car is running perfectly now. More

by Arglasheen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Apr 25, 2022 -

Lexus of Jacksonville responded

It means a lot that you can trust our Lexus of Jacksonville team to provide consistently excellent service. Thank you for the rave review! Safe driving and we will see you at your next visit.

April 21, 2022

Very professional and timely service! The client lobby provides for a pleasant wait experience as well! More

by tillmanp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Apr 21, 2022 -

Lexus of Jacksonville responded

This is the kind of feedback we love seeing. Thanks! - Lexus of Jacksonville

April 18, 2022

Oh well presented and managed dealership I am pleased with their service and will return More

by Jpalme6139
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yohan Danino
Apr 18, 2022 -

Lexus of Jacksonville responded

Thank you for the review and the kind words about the Lexus of Jacksonville team! See you next time.

April 13, 2022

Clean, fast, detailed, friendly, and a free lunch too! Whoo hoo! Lexus in Jacksonville is the place to go (:>) More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Apr 13, 2022 -

Lexus of Jacksonville responded

JJ, what a fabulous review! Woo hoo is right. Thank you for your kind words and for taking your automotive needs to Lexus of Jacksonville!

April 09, 2022

Fields is a great Lexus dealer. The service writer, Allen, is always easy to work with. There was a minor issue that had to be checked by the service manager who replaced the part i More

by DrEAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service manager and Allen the service writer are both 5 Star
Apr 11, 2022 -

Lexus of Jacksonville responded

Thank you for sharing this fantastic feedback about our service and facilities! It's wonderful to hear that Allen made your repair process simple and we truly appreciate you coming to Lexus of Jacksonville for your auto needs. Have a great week!

April 02, 2022

We always have great service at Lexus of Jacksonville. PAula Clemmons is the best we have ever had to deal with at a car dealer. More

by Vinnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Clemmons
Apr 04, 2022 -

Lexus of Jacksonville responded

Vinnie, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Paula and the Lexus of Jacksonville team. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Prompt service and employees are very courteous as well as knowledgeable concerning repairs and answered all my questions. More

by Nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry bryant
Mar 31, 2022 -

Lexus of Jacksonville responded

Thank you for reviewing us, Nina! We are so glad to hear that you are confident in the Lexus of Jacksonville team to get the job done. Drive safely, and we hope to see you back again down the road!

March 21, 2022

Was there today Mark Clark is always is exceptional professional polite friendly and helpful then I had Shannon go ahead and seen for a while and he was extremely helpful friendly and in the middle of More

by Magjbr#Mandy18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Clark
Mar 21, 2022 -

Lexus of Jacksonville responded

Thank you for posting about your recent visit to Lexus of Jacksonville! We are so glad to see this fantastic feedback about Mark, Shannon, and the rest of our team and truly appreciate your patience when our system went down. For all your future service needs, we will be here to help!

March 14, 2022

We were in town for the PLAYERS when our check engine went on we drove it to Lexus where we greeted by Larry Berry a service advisor who was very helpful and understanding. He was excellent very customer More

by Mzakrze732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BERRY
Mar 14, 2022 -

Lexus of Jacksonville responded

Hi Joe & Marilyn - Thank you so much for leaving Lexus of Jacksonville a five-star review! We are thrilled to hear that Larry took the time and care to ensure everything with your Lexus NX was taken care of. Customer service is our priority, so our team couldn't appreciate your kind words more. Drive safe!

March 13, 2022

Excellent and prompt service. Waiting lounge clean and fully stocked. Able to work whilst waiting More

by Robert.franco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Mar 13, 2022 -

Robert.franco responded

Strongly recommend Lexus of Jax

Mar 13, 2022 -

Lexus of Jacksonville responded

We are always happy to help you out, Robert! Thanks for choosing Lexus of Jacksonville and congrats on your new car!

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