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Lexus of Jacksonville

Jacksonville, FL

4.8
726 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 726 reviews

August 16, 2022

Very prompt and reliable service at Lexus of Jacksonville. Service personnel are courteous and cheerful. More

by jrmccarthy1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 16, 2022 -

Lexus of Jacksonville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Jacksonville team. Drive safely, and we hope to see you back again down the road!

August 10, 2022

I travel 80 miles to get service on my GX 460. Service is s an easy process. They keep you informed on the progress of your vehicle. Nice, comfortable waiting room. Patricia is my service ad More

by donnacardellino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia
Aug 11, 2022 -

Lexus of Jacksonville responded

Thank you for this review. We're glad to hear that the team took excellent care of your Lexus GX 460. We appreciate your business, and we will see you again next time. --Lexus of Jacksonville team

August 10, 2022

Rodger (Service Advisor) was very helpful and professional. Lexus of Jacksonville is by far the best dealership I have been to. More

by Susan Breen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger Bookall
Aug 10, 2022 -

Lexus of Jacksonville responded

Susan, thanks so much for your kind rating and review! We appreciate knowing that you enjoyed working with Roger here at Lexus of Jacksonville. We will pass your thoughts along.

July 30, 2022

I was so pleased with the service and attention I received on my recent service visit to Lexus of Jacksonville. It was a difficult and somewhat unusual service need however the results were more than More

by tomconlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Conrad
Aug 01, 2022 -

Lexus of Jacksonville responded

Tom, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Jacksonville team. Drive safely, and we hope to see you back again down the road!

July 21, 2022

First time working with Roger Bookall our services advisor Helpful and efficient. Will request Roger at our next service date. The Lexus Dealership on Atlantic were very nice to work. Helpful staff. More

by moerb8296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 21, 2022 -

Lexus of Jacksonville responded

It is terrific to hear that Roger and the team gave you a five-star experience! Thank you for taking your business to Lexus of Jacksonville, we look forward to your next visit.

July 15, 2022

The service was excellent. Patricia was kind, efficient and professional. I am very happy with everything. More

by Marjeanmarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Conrad
Jul 15, 2022 -

Lexus of Jacksonville responded

Thank you for this wonderful review regarding your service experience at Lexus of Jacksonville! We will be sure to let Patricia know you appreciated her help. Have a lovely day!

July 15, 2022

Professional service and they run a very smooth service department. Informative and take care of their customers needs. More

by wcollins41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Sandberg
Jul 18, 2022 -

Lexus of Jacksonville responded

We're overjoyed our team delivered professional service that accommodated your needs. Thanks for supporting Lexus of Jacksonville with a stellar review!

July 10, 2022

Prompt and professional. I had left my wallet in the front seat and they procured and secured it. More

by Rickrww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep Paula
Jul 11, 2022 -

Lexus of Jacksonville responded

Thank you for the great review, Rick! We are so glad to hear that you had a successful service experience working with the Lexus of Jacksonville team. Drive safely, and we hope to see you back again down the road!

July 07, 2022

Courteous, professional and efficient. A pleasure to deal with. Dealership was comfortable and extremely clean More

by kbherzig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Bryant , service Tech … 5 star rating
Jul 08, 2022 -

Lexus of Jacksonville responded

Your review is what we love to see! We're delighted our team welcomed you with friendly, professional assistance and an accommodating environment. Thanks for choosing Lexus of Jacksonville!

Jul 08, 2022 -

kbherzig responded

Pls note review was honest and sincere

July 01, 2022

Paula handled my service request very efficiently. I was kept informed during the entire process. More

by Seeman Zimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Clemmons
Jul 05, 2022 -

Lexus of Jacksonville responded

Seeman, thank you for the great review! We are so glad to hear that you had a successful service experience working with Paula. Drive safely, and we hope to see you back again at Lexus of Jacksonville!

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