Back

Lexus of Jacksonville

Jacksonville, FL

4.8
726 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 726 reviews

November 08, 2022

Excellent service. Had a very short wait time. Loaner vehicle was nice. Service rep was very polite. More

by Martiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 08, 2022 -

Lexus of Jacksonville responded

Martiros, we're so glad our team could offer courteous and timely service, as well as a quality loaner vehicle. Many safe and happy miles from everyone at Lexus of Jacksonville!

November 08, 2022

Henry is the best. The loaner works for me. The showroom people helped with a question. More

by altradio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Nov 09, 2022 -

Lexus of Jacksonville responded

Thank you for leaving this kind review. We are glad that our Lexus of Jacksonville team could help. Henry will appreciate the shout-out!

November 07, 2022

When you walk in somebody will greet you and ask you if they can help you More

by Espefajar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Whitten ,Bob Ewing and tech guy are 5 star
Nov 07, 2022 -

Lexus of Jacksonville responded

Thank you for sharing your positive feedback! We appreciate your business here at Lexus of Jacksonville. Safe travels ahead!

October 31, 2022

I always have a positive experience at Lexus. The food service is well received. I would like to see them offer more discounts as other dealerships offer More

by bbmstamper
Recommend Dealer
Yes
Employees Worked With
Brian Zehren
Oct 31, 2022 -

Lexus of Jacksonville responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Lexus of Jacksonville!

October 29, 2022

Today I leased a new 2023 Lexus 350. Phillip Martin was my sales consultant. He was wonderful, so helpful and professional! More

by JanisHarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Martin
Oct 29, 2022 -

JanisHarris responded

Today I leased a new 2023 Lexus 350 ES. Phillip Martin was my sales consultant. He was wonderful, so helpful and professional.

Oct 31, 2022 -

Lexus of Jacksonville responded

We love to hear it! Congratulations on your new 2023 Lexus lease. We will happily let Phillip know you appreciated all of the help. Enjoy!

October 20, 2022

I had my GX serviced and Joshua was my service consultant, he is great to work with always has a smile and held with any questions you may have. I highly recommend asking for him. More

by Jrr21552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Sereda
Oct 20, 2022 -

Lexus of Jacksonville responded

We love seeing kind words about our wonderful staff! Thanks for supporting Lexus of Jacksonville and recommending Joshua!

October 11, 2022

Excellent customer relations and service. I have had three vehicles with them and never have had a problem. More

by Jmusejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Oct 12, 2022 -

Lexus of Jacksonville responded

We are so grateful for your continued business! Thank you for trusting Lexus of Jacksonville and for stopping by to leave a great review. Drive safely until we see you next!

October 08, 2022

Larry Berry always provides great personalized and friendly service. Didn’t have to wait long as service was also timely and the waiting area is comfortable More

by Rudarryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Oct 10, 2022 -

Lexus of Jacksonville responded

It is terrific to hear that Larry and the team gave you an efficient experience! Thank you for choosing Lexus of Jacksonville and for sharing your review. Drive safely!

October 08, 2022

Unexpectedly needed a tire replaced. Went to Lexus without having an appointment and received the same prompt and courteous service as always. Actually requested that they replace all 4 More

by carolvpittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Clemons and the cafeteria staff (don’t know names)
Oct 10, 2022 -

Lexus of Jacksonville responded

Your review fills us with pride. We are so happy to hear we could accommodate you with your tires, and will certainly let the Lexus of Jacksonville team know they did a great job helping out. Have a good day!

Oct 10, 2022 -

carolvpittman responded

Happy to share positive feedback. Lexus earned it!

October 01, 2022

Returning to St Augustine after hurricane Patricia got me in with no appointment and completed service within an hour! We have three Lexuses & for more than 15 years Larry (vacation) has given us outstandin More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia
Oct 03, 2022 -

Lexus of Jacksonville responded

We are so happy we could help! Thank you for choosing Lexus of Jacksonville and for sharing your experience. Drive safely until we see you again!

...
18
...