Lexus of Jacksonville

Larry is always courteous & keeps in touch through out. I loved the video taken by the service technician also!! I loved the video taken by the service technician also!! More

Very professional approach. Courteous service representative. Timely execution of service. Enjoyed the free breakfast. Excellent overall Courteous service representative. Timely execution of service. Enjoyed the free breakfast. Excellent overall More

Upscale dealership. Professional from the reception desk to the breakfast/ lunch area. Jennifer was outstanding meeting our needs. I have no doubt the service will be ex Professional from the reception desk to the breakfast/ lunch area. Jennifer was outstanding meeting our needs. I have no doubt the service will be exceptional. More

Service Advisor JOSH is excellent, Service always polite, professional and perfect. NOWHERE ELSE BUT WITH JOSH! professional and perfect. NOWHERE ELSE BUT WITH JOSH! More

NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE NOICE More

Highly recommended. I Love the professionalism of the staff here as well cleanliness and comfortability of the facility.Thanks again Allen! ⭐️⭐️⭐️⭐️ I Love the professionalism of the staff here as well cleanliness and comfortability of the facility.Thanks again Allen! ⭐️⭐️⭐️⭐️ More

I had a horrible experience with Lexus of Jax. Appear nice on the surface but the service department is unprofessional and unorganized. I have a Hybrid and needed battery replaced which was expect Appear nice on the surface but the service department is unprofessional and unorganized. I have a Hybrid and needed battery replaced which was expected due to high miles. They offered to finance a portion of it through this scam known as sunbit. They offered to finance $1,000 dollars and battery cost was 5800.00. They required a $390.00 on the $1000 loan. I was rushing to leave due to work obligation but after careful thought, I called them 6 hours later to inform them that I would pay the $1000.00 instead of financing as I paid the $4800.00. The salesman Zach replied that it was too late and I needed to contact the finance company. I have been a customer this dealership for years and I am devastated by such treatment. Stay as far away from this dealership and the service department as possible. I have noticed a decline in the overall business atmosphere over the last couple of years as the feel is more like that of a poor dunk used car dealership with 15-20 rusty cars for sale. More

My service for my LS500 was improved tremendously from the previous service. Mr. Allen was able to get my vehicle washed off . It was pretty dirty. Thanks Allen. the previous service. Mr. Allen was able to get my vehicle washed off . It was pretty dirty. Thanks Allen. More

Fast service, Friendly faces, warm waiting area. Prices high; although my service was covered today with a car wash. Prices high; although my service was covered today with a car wash. More

Good people, great waiting area, loaners available. It’s not cheap but what dealership service is. I’m satisfied and I would recommend them. It’s not cheap but what dealership service is. I’m satisfied and I would recommend them. More