Lexus of Jacksonville

Recently had service and the service adviser was professional and courteous. All ervice performed was satisfactory. professional and courteous. All ervice performed was satisfactory. More

I recently had the pleasure of visiting the Jacksonville Lexus dealership and leasing a Lexus NX, and my experience was nothing short of exceptional. From start to finish, the team at the dealership went ab Lexus dealership and leasing a Lexus NX, and my experience was nothing short of exceptional. From start to finish, the team at the dealership went above and beyond to make sure that my needs were met and that I was completely satisfied with my purchase. One of the standout members of the team was Jeff Lovett, the sales associate who worked with me throughout the process. Jeff was incredibly friendly and professional, and he made me feel like a valued customer from the moment I walked through the door. He listened carefully to my needs and preferences, and he worked diligently to find a car that met all of my criteria and fit within my budget. But Jeff was just the beginning of the excellent service I received at the Jacksonville Lexus dealership. Bliss Sanders, the car technician, took the time to clearly explain all of the features and functions of my new Lexus NX, ensuring that I felt confident and comfortable driving it off the lot. And Elizabeth Ferrel, the finance manager, was a pleasure to work with as well, making the document process quick and easy while still taking the time to answer all of my questions. Overall, I would strongly recommend the Jacksonville Lexus dealership to anyone in the market for a new car. With a friendly, professional team that truly values their customers and provides exceptional service every step of the way, this dealership is truly a cut above the rest. More

Quick response, professional, pleasant from the first phone call to pick up.I felt that I was in good hands. phone call to pick up.I felt that I was in good hands. More

Excellent service, maintenance and the car was immaculate. Exceptionally clean inside and outside. Thank you so e immaculate. Exceptionally clean inside and outside. Thank you so e More

Great experience. Knowledgeable and friendly. Will come back. Good lunch. Great dealership. Matthew was great salesman. Knowledgeable and friendly. Will come back. Good lunch. Great dealership. Matthew was great salesman. More

Outstanding customer experience and service always. Always helpful and giving customers their full attention. Highly recommend Always helpful and giving customers their full attention. Highly recommend More

Great service was provided. Joshua was very helpful and professional with answering my questions of concern. Joshua was very helpful and professional with answering my questions of concern. More

Another absolutely perfect service experience at Lexus of Jacksonville, starting with service advisor Patricia Conrad. Traveling all the way from Tallahassee, I brought in my 2022 NX350 for three recalls, th Jacksonville, starting with service advisor Patricia Conrad. Traveling all the way from Tallahassee, I brought in my 2022 NX350 for three recalls, the 5,000-mile maintenance and other services. I figured I would be there for three or four hours. Nope. Ms. Conrad and her tech had me out of there in 90 minutes, and with all service expertly performed. Also, that cafe makes the best complimentary tuna sandwiches. :) (And cooked to order breakfasts and other lunch items.) And the waiting area is large and comfortable. And the wi-fi works. I simply cannot imagine a better automotive service experience. Kudos to Lexus of Jacksonville. - Marty Merzer More

Service department is courteous, timely and honest. Have never had a better experience at any other dealership. Have never had a better experience at any other dealership. More

Extremely satisfied with our service consultant Jennifer. She’s very knowledgeable, excellent with people and a great sense of humor and personality. She’s very knowledgeable, excellent with people and a great sense of humor and personality. More