Lexus of Jacksonville

I like this dealership because of your outstanding service manager Paula Clemons, who has been outstanding for me over the years as well as people I have recommended to her. service manager Paula Clemons, who has been outstanding for me over the years as well as people I have recommended to her. More

I chose to wait for my 40,000 mile service and enjoyed my visit. The dealership was busy but staff was friendly and patient. Ms Becker was very helpful and took the time to describe what service was required visit. The dealership was busy but staff was friendly and patient. Ms Becker was very helpful and took the time to describe what service was required and kept me posted on their progress. I found a comfortable quiet spot to do some paperwork which helped pass the time. More

Paula is the best at her job. She is always on top of things that need to be done! I highly recommend Jacksonville Lexus and on top of great service “ Breakfast is serve” by two w She is always on top of things that need to be done! I highly recommend Jacksonville Lexus and on top of great service “ Breakfast is serve” by two wonderful cooks! More

Jennifer took care of our car quickly and allowed us to add other requests and still get our car back to us within a couple of hours. add other requests and still get our car back to us within a couple of hours. More

The service was prompt and Zach, the service advisor, was knowledgeable about what type of maintenance/repairs our vehicle needed at this point. My husband and I always admired Zach since he was in tech for knowledgeable about what type of maintenance/repairs our vehicle needed at this point. My husband and I always admired Zach since he was in tech for his help in navigating the technological features in our new car. More

This dealership is the best! The staff is friendly and knowledgeable. Joshua in the service department is the great! The staff is friendly and knowledgeable. Joshua in the service department is the great! More

Excellent valet service. Very competent staff. Follow up is outstanding .Every staff member understands service Very competent staff. Follow up is outstanding .Every staff member understands service More

Glad Joshua accepted the assignment to work with me. He was very knowledgeable and gave excellent assistance. Personally went to my car to oversee the concerns. Thank you Joshua for assisting me. He was very knowledgeable and gave excellent assistance. Personally went to my car to oversee the concerns. Thank you Joshua for assisting me. More

Enjoyable experience, Joshua was right on point. He showed care and concern far above expectations. He showed care and concern far above expectations. More