Lexus of Glendale

Chris Garabedian the service manager and Jesus Lopez, the most honest and hardworking individuals I met during my experience at any dealership. Well, Lexus brand in itself is undoubtedly incredible, but wit most honest and hardworking individuals I met during my experience at any dealership. Well, Lexus brand in itself is undoubtedly incredible, but without having right people behind in service its nothing, so lexus of Glendale has revived my trust and has provided with best customer service experience, my car is always taken care, with every need and sometimes they have also guided me in far advance about certain expected services, so I am beyond grateful. Now the touch of donuts and some sweet cannoli from Porto's takes that to a whole new level, I think I wouldn’t go anywhere for anything ever, this spots meets my every care. Thank you guys More

Major maintenance work after 18 years. Very happy with the result. Runs smoothly as if it was new! One more major maintenance job and I will be taking it to the same dealer. Work is al Very happy with the result. Runs smoothly as if it was new! One more major maintenance job and I will be taking it to the same dealer. Work is always to the highest quality and dependable, which is why I always take it there. Coupon was available to reduce the labor cost. They have streamlined the loaner pickup and return. Easy payment at with the service representative now. I'll be sure to ask for Jesus again. More

Jesus Lopez always delivers excellent customer service. He is very knowledgeable and has many years of experience. Friendly and helpful staff. He is very knowledgeable and has many years of experience. Friendly and helpful staff. More

Very good and high quality service ! Thanks to Lara Galstyan for her attention. Thank You! Thanks to Lara Galstyan for her attention. Thank You! More

Great friendly service and communication by service adviser Bryan Mendoza.. clean facility with great staff adviser Bryan Mendoza.. clean facility with great staff More

The Person Jerry was excellent. . I commend him.. I give him a 10.. very professional and the only thing is the wash could hav been better.. next time.. thank you. . I commend him.. I give him a 10.. very professional and the only thing is the wash could hav been better.. next time.. thank you. More

Excellent customer service from all the staff. Convenient and efficient, I believe that the staff been trained very well, the service didn’t use to be that good the last time I was there. About Convenient and efficient, I believe that the staff been trained very well, the service didn’t use to be that good the last time I was there. About a couple of years ago. I’m glad I came back to give you another chance. More

I love this service center. The folks that check you in are always super courteous and detailed. I worked with Josh this time around and he was great. My only complaint (yes, to The folks that check you in are always super courteous and detailed. I worked with Josh this time around and he was great. My only complaint (yes, totally a first world problem, I admit) is that the individual who processes the loaner vehicles is so slow. Perhaps they want you to look around the showroom, check out the cars, I don't know. But we waited 30 minutes for her to process our paperwork (she completed the person ahead of us as we were walking up so I don't think there was any sort of backlog) and it seemed unnecessarily long. But that is my only complaint and it's a small one. Otherwise, the service is great and the cookies in the waiting are amazing. :) More

Work done correctly, cost a bit high. Long wait. wash took 45 minutes from time I was called to tell me car was ready? Long wait. wash took 45 minutes from time I was called to tell me car was ready? More

Jesus Lopez is very knowledgeable and provides excellent service. I know my car is in good hands every time I take for service. Professional and friendly staff. service. I know my car is in good hands every time I take for service. Professional and friendly staff. More