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Lexus of Glendale
Glendale, CA
480 Reviews
When luxury is a way of life, you want the best that life can offer. Smooth, quiet rides are tantamount to standards for Lexus. Here at Lexus of Glendale, we provide the finest products with our passionate commitment to our guests. As your Hollywood Lexus dealer and Los Angeles Lexus dealer, we know you have high expectations. Come to Glendale to see how we extend the Lexus Covenant to each and every one of our guests!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 480 reviews
September 01, 2025
I originally shared this review on Google, but I’m adding it here on DealerRater as well so that other buyers can be aware of my experience. I drove over 100 miles to view Certified Pre-Owned Lexus adding it here on DealerRater as well so that other buyers can be aware of my experience. I drove over 100 miles to view Certified Pre-Owned Lexus RX 350s I had researched the night before, fully prepared to spend close to $50,000 in cash. Unfortunately, the experience was very disappointing. No one greeted me when I arrived. When a salesperson (Erin Ishibashi) finally approached, her first words were simply, “What’s up?” — no greeting, no professionalism. She showed me the vehicles with little conversation, and the first RX 350 I opened smelled strongly of cigarette smoke — completely unacceptable for a Lexus Certified vehicle. Throughout the visit, there was no warmth, no engagement, and no effort to understand my needs as a serious buyer. Instead, I felt disregarded and judged. This is not the level of respect or service expected from a luxury brand. I chose to take my business elsewhere. More
by Claudia.
Employees Worked With
Erin Ishibashi
May 24, 2025
Very nice kind knowledgeable sales person and all staff I make a purchase of car which one I like I make a purchase of car which one I like More
by Maya
Employees Worked With
May 05, 2025
Excellent service. Very friendly staff . It took only few hours to completes the service but they provided a loaner. Very friendly staff . It took only few hours to completes the service but they provided a loaner. More
by Sedaminasian
May 04, 2025
All employees are welcoming and attentive to your respective need's, I’ve been servicing my car at this dealership for years now and I will keep on bringing it back without a doubt. respective need's, I’ve been servicing my car at this dealership for years now and I will keep on bringing it back without a doubt. More
by rpineda
Employees Worked With
Erick Ucelo
