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Lexus of Fremont

Fremont, CA

4.9
894 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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894 Reviews of Lexus of Fremont

March 31, 2024

Phat was very friendly, dedicated and knowlegeable, loaner car was provided so my work was not disrupted. All in all, nothing short of satisfaction throughout the service! More

by jshin1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat Lam
Apr 01, 2024 -

Lexus of Fremont responded

We're glad to know that you had a 5-star experience with Phat and our team at Lexus of Fremont! We always aim to provide top-notch and convenient service — thanks for the review!

March 31, 2024

James L. is amazing! He is my go to person whenever I need my car serviced. He always gives a 5 star customer service. He’s friendly and always has a smile on More

by megaerlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Apr 01, 2024 -

Lexus of Fremont responded

We're so glad to know that James has been providing you with excellent service over the years at Lexus of Fremont. It's wonderful to read about your positive experiences, and we appreciate your loyalty! We'll be sure to pass along this high praise. Until next time!

March 30, 2024

Received great service at Fremont Lexus. The service advisor and technician were really professional in diagnosing my car issues More

by sabcyrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Apr 01, 2024 -

Lexus of Fremont responded

We're glad to know you received great service from our team at Lexus of Fremont! We always aim for professionalism and accuracy in diagnosing car issues. Thanks for the positive feedback!

March 29, 2024

Customer service is very important to me, went to another Lexus dealership in Oakland , went inside the showroom, the woman that saw me didn’t even budged, she just went back to what she was doing, disappoin More

by ggtimbang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Pivin, Danny Dang
Mar 29, 2024 -

Lexus of Fremont responded

We're so glad to know that you had a great experience with Connor and our team at Lexus of Fremont. We strive for excellent customer service, and it's wonderful to see we hit the mark! Thank you for your kind words - they mean a lot!

March 29, 2024

Phat was super helpful and provided great service for my last minute request. Would always go back here because the service they provide is the best. More

by Tam L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat Lam
Mar 29, 2024 -

Lexus of Fremont responded

Tam, we're so glad to know that Phat was able to assist you with your last-minute request at Lexus of Fremont. We appreciate the kind words and are here for any of your future needs!

March 29, 2024

Excellent service and hands down! !! Even though the place is under major renovations, staffs are very attentive still. Vener Padilla is very punctual & very quick to respond with my c More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Mar 29, 2024 -

Lexus of Fremont responded

Grace, we're so glad to know that Vener and the rest of our team at Lexus of Fremont were able to provide you with excellent service despite the ongoing renovations. We appreciate your understanding and patience during this time!

March 28, 2024

Time management was ok, I didn’t have to wait for long. Besides they washed my car which was great More

by Isamba2.sesay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Mar 28, 2024 -

Lexus of Fremont responded

Thank you for this 5-star review of Lexus of Fremont! We truly appreciate your business!

March 28, 2024

very good service. James L was very helpful and told me exactly the time needed. More

by lxu1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James L.
Mar 28, 2024 -

Lexus of Fremont responded

Thank you for reviewing James and Lexus of Fremont! Until next time, safe travels!

March 20, 2024

Great and courteous services. Their shuttle services was very helpful & their technology appointment was great. More

by marsyear2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson, Vener Padilla
Mar 21, 2024 -

Lexus of Fremont responded

We're glad to know you found our services at Lexus of Fremont helpful and courteous. It's great that the shuttle service and technology appointment met your needs! Thanks for sharing this positive feedback with us!

March 20, 2024

We experienced excellent customer service from the staff at Lexus Fremont, especially Michael Brunker and Manager Ryan. They were friendly and very attentive. Highly recommend this dealership. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brunker and Ryan Bondoc, Danny Dang
Mar 21, 2024 -

Lexus of Fremont responded

Robert, we're delighted to know that Michael and Ryan provided excellent service during your visit to Lexus of Fremont. Thanks for recommending us - drive safely!

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