Lexus of Fremont

Very helpful and nice during the process. But after deal is done good luck getting a text back from them. Texted Micheal about a chip on a windshield two days after i bought the car and see i But after deal is done good luck getting a text back from them. Texted Micheal about a chip on a windshield two days after i bought the car and see if they can help me out but he said he was gonna ask the manager and ever got back to me. So no ill take my business somewhere else next time. More

Anita was very professional, accommodating and diligent. Waiting tome is ok with complimentary coffee. Good job. Waiting tome is ok with complimentary coffee. Good job. More

Kathleen was super helpful and she explains all the details clearly and patiently to us. details clearly and patiently to us. More

The service is fast. Christina is friendly and helpful. I am happy with the way she explained. Christina is friendly and helpful. I am happy with the way she explained. More

Fredy was a great sales rep. He is very friendly as well as his supportive staff that help guide throughout the sales process. He really went out of his way to take care of me wi He is very friendly as well as his supportive staff that help guide throughout the sales process. He really went out of his way to take care of me with the sales process. It was a great experience. More

The sales rep Bennie, is a very humble and professional. But on the other hand it’s very hard to contact him as he promised to replace the used old floor mats of my new RX350 but despite my calls he never c But on the other hand it’s very hard to contact him as he promised to replace the used old floor mats of my new RX350 but despite my calls he never called back to give me replacement. I have not received second key of my new vehicle yet. He said that I have to wait at least two months to get second key but I didn’t get anything in writing. More

Second time with Ruel being my service advisor. He is professional, and thoroughly explains the recommended repairs. The person who checked me in also did a great job. As far as the counter rep who He is professional, and thoroughly explains the recommended repairs. The person who checked me in also did a great job. As far as the counter rep who takes payments, he seemed to be bothered when I walked up to complete my payment and pick up my car. More

Vener , the service advisor is very helpful & knowledgeable helping us with the maintenance of our car knowledgeable helping us with the maintenance of our car More

Excellent experience with check in, service advisor and staff. The service was completed sooner than expected with on issues. staff. The service was completed sooner than expected with on issues. More

Complete professional service of the best kind with knowledge and a smile and great attention to detail knowledge and a smile and great attention to detail More