Lexus of Freeport
Freeport, NY
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764 Reviews of Lexus of Freeport
The staff at this dealership is friendly, knowledgeable and accommodating. Gracie was recommended to me from a family member, and I will certainly recommend her to family and friends! Stephen went above and accommodating. Gracie was recommended to me from a family member, and I will certainly recommend her to family and friends! Stephen went above and beyond in preparing my new car for delivery. They make the experience pleasant and easy! This is now my third lease through Lexus of Rockville Centre; I am sure it will not be my last! I cannot say enough good things about the dealership, including the service department. But Gracie and Stephen are definitely my favorites! More
I was looking for a Lexus GS 350 and went to many dealers and was ignored most of the time. When I went into Lexus of Rockvillecenter I was greeted by Mike. He was very nice and asked me what I was looking and was ignored most of the time. When I went into Lexus of Rockvillecenter I was greeted by Mike. He was very nice and asked me what I was looking for in my new car. I told I was looking for something sporty with four doors and navigation. He showed the GS 350 and in the process of showing me the GS 350 he introduced me to one of his managers Richard. He thanked me for coming in and also was talking to me about the car I was looking for. Richard and Mike went over the Lexus GS 350 with me and then I took the GS 350 for a ride, Mike showed me everything in the car and even though I looked at the vehicle in other stores he definitely did a great job and showed me a lot more then I was shown at other places. Mike gave me some numbers and then brought Richard over and we put the deal together. I have been buying cars for 20 years and this is by far was my best experience ever when it comes to buying a vehicle. I have already recommend some of my friends to go see Mike and Rich at Rockvillecentre. More
this is my first time writing a review about anything or anyone! just because i never felt the need to go out of my way to recommend someone before. but that has changed after I went into Lexus of Rockvill anyone! just because i never felt the need to go out of my way to recommend someone before. but that has changed after I went into Lexus of Rockville Centre to lease the new rx 350. My saleswoman was Dawn Morris. I was greeted promptly, she was very polite, very friendly and well mannered! she knew everything about the suv and educated us about leasing and the benefits of it since my husband and I have always financed in the past. bottom line was that we got a GREAT deal! and more importantly... we had an amazing experience! I already recommended Dawn and the dealership to my brother in law! More
I bought a 2009 lexus es350 and was teated well and with respect from everyone I was in contact with I would recommend this dealership and have already to others respect from everyone I was in contact with I would recommend this dealership and have already to others More
This was my first time to Lexus of Rockville centre, it will not be my last. I have been to other dealerships in the past and this was by far my best experience. The staff especially my service consultant will not be my last. I have been to other dealerships in the past and this was by far my best experience. The staff especially my service consultant Eric was professional and friendly. They explained the entire process to me and made me feel like family and I will definitely recommend to everyone I know. I drove all the way from Brooklyn and will continue to do so. More
I went to the dealership for a noise concern in the engine , I spoke with the service manager Mr. Martinez . it was a great experience , Mr. Martinez was very helpful . I wold recommend him to all engine , I spoke with the service manager Mr. Martinez . it was a great experience , Mr. Martinez was very helpful . I wold recommend him to all my friends , he was very friendly and patient . they took care of me in a timely fashion with a loaner vehicle , the process only took few minutes , I was very impress . I will not hesitate to recommend this dealership . thank you very much . More
I am very pleased with my experience with my purchase of a pre owned lexus. From beginning to end execelent service. I will not hesitate to recommend this dealership to others. a pre owned lexus. From beginning to end execelent service. I will not hesitate to recommend this dealership to others. More
It was a great experience, Elenita was very helpful. My questions were answered. I will recommend this dealership to my family and friends, the office manager went above and beyond, very helpful. questions were answered. I will recommend this dealership to my family and friends, the office manager went above and beyond, very helpful. More
I called a few dealerships before deciding to go to Rockville Centre Lexus, Miss Dawn was very straight forward and courteous on the phone which was a deciding factor for me going there to buy a new rx Rockville Centre Lexus, Miss Dawn was very straight forward and courteous on the phone which was a deciding factor for me going there to buy a new rx 350. The process only took a couple hours not much haggle around since I've done a bit of research beforehand and she gave us a great deal in my opinion. I would recommend her she is very friendly and patient in answering our question. The finance manager also gave us some great tips on unnecessary accessories and helped us save some money, overall great experience! More
This dealership is by far the worst Lexus Dealership I've ever deal with. The managers Syed and Gracie ought to take a few courses to brush up their management skills. Syed is argumentative, turns away custo ever deal with. The managers Syed and Gracie ought to take a few courses to brush up their management skills. Syed is argumentative, turns away customers and put his dealership down also he has a thick accent, so when he projects himself he is rude and hard to comprehend. Gracie is no better, she takes your phone number promises to return your call and never returns the call. I purchased three previous cars from this dealership and you'd think anyone with common sense would want to retain my business, but this dealership was very adamant in not wanting to work with me to secure my business. I needed to replace my vehicle, so I was only looking to purchase one, but instead purchased two from Rallye Lexus in Glen Cove, if you want exemplary service go to Rallye Lexus they roll out the red carpet for you, unlike this dump of a dealership at Lexus of Rockville Centre. More