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Lexus of Freeport

Freeport, NY

4.7
764 Reviews

70 W Sunrise Hwy

Freeport, NY

11520

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764 Reviews of Lexus of Freeport

March 28, 2013

The staff at this dealership is friendly, knowledgeable and accommodating. Gracie was recommended to me from a family member, and I will certainly recommend her to family and friends! Stephen went above More

by pattym15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Agosto and Stephen Torrens
March 22, 2013

I was looking for a Lexus GS 350 and went to many dealers and was ignored most of the time. When I went into Lexus of Rockvillecenter I was greeted by Mike. He was very nice and asked me what I was looking More

by Chris78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Healy and Mike Fiore
March 16, 2013

this is my first time writing a review about anything or anyone! just because i never felt the need to go out of my way to recommend someone before. but that has changed after I went into Lexus of Rockvill More

by Debb0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
March 12, 2013

I bought a 2009 lexus es350 and was teated well and with respect from everyone I was in contact with I would recommend this dealership and have already to others More

by johnnnnny
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5
March 10, 2013

This was my first time to Lexus of Rockville centre, it will not be my last. I have been to other dealerships in the past and this was by far my best experience. The staff especially my service consultant More

by Jnice422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
February 18, 2013

I went to the dealership for a noise concern in the engine , I spoke with the service manager Mr. Martinez . it was a great experience , Mr. Martinez was very helpful . I wold recommend him to all More

by JL4quezada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
February 16, 2013

I am very pleased with my experience with my purchase of a pre owned lexus. From beginning to end execelent service. I will not hesitate to recommend this dealership to others. More

by jkatigbak88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elenita Talusan
February 12, 2013

It was a great experience, Elenita was very helpful. My questions were answered. I will recommend this dealership to my family and friends, the office manager went above and beyond, very helpful. More

by Mrhoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elenita Talusan
January 04, 2013

I called a few dealerships before deciding to go to Rockville Centre Lexus, Miss Dawn was very straight forward and courteous on the phone which was a deciding factor for me going there to buy a new rx More

by vic888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
January 03, 2013

This dealership is by far the worst Lexus Dealership I've ever deal with. The managers Syed and Gracie ought to take a few courses to brush up their management skills. Syed is argumentative, turns away custo More

by Chuleta75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Syed(Manager) Gracie(Manager)
Jan 12, 2013 -

Lexus of Freeport responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you.

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