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Lexus of Freeport

Freeport, NY

4.7
771 Reviews

70 W Sunrise Hwy

Freeport, NY

11520

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771 Reviews of Lexus of Freeport

September 15, 2024

The dealership staff were pleasant and accommadating. Our salesperson Mike Millwr was knowledgeable and was able to review all parts of the vehicle . The only persuure I felt is when the financial ad More

by Joeino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Miller and Freddy
Sep 16, 2024 -

Lexus of Freeport responded

Joeino, we're glad to hear you had a positive experience with Mike at Lexus of Freeport. We appreciate your feedback regarding the financial process and will work on making it more comfortable for our customers in the future. Thanks for sharing!

September 09, 2024

Excellent service friendly knowledgeable and professional treated like family car serviced and delivered on time More

by Canine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Elizabeth
Sep 10, 2024 -

Lexus of Freeport responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Freeport provided excellent service and made you feel like family. We appreciate your support and look forward to serving you again!

September 07, 2024

I was very impressed with Lexus of Freeport and my salesman Michael Miller. He was very professional and attentive to me. I would definitely recommend friends to go there if interested in a Lexus vehi More

by Svm06507scott o
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Batista
Sep 09, 2024 -

Lexus of Freeport responded

Thank you for the kind words! We're glad to hear Michael provided a professional and attentive experience at Lexus of Freeport. We appreciate your recommendation and hope to see you again soon!

August 31, 2024

Jake is an amazing sales consultant. Simply the best car buying experience I have ever had !! He listens to what you want and goes above and beyond to find you a great deal for the vehic More

by Sobelp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 03, 2024 -

Lexus of Freeport responded

Thank you for sharing your fantastic experience with Jake and the team at Lexus of Freeport! We're delighted to hear that he went above and beyond to meet your needs. Enjoy your new vehicle, and we appreciate the recommendation!

August 31, 2024

8/31/24 Revising original review - first experience was overall disappointing where we paid hundreds of dollars for an incorrect diagnostic to the reported steering wheel noise issue. 9/16/24 After the More

by bbbbbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nour El-Refaey
Sep 01, 2024 -

Lexus of Freeport responded

It's disappointing to hear about your experience with our service department. We strive for excellent communication and quality work, so it's concerning that we fell short in these areas. Please reach out directly so we can address the damage and unresolved issues with your vehicle. Thank you, Michael Mack - Service Manager - 516.992.4100

August 29, 2024

Joseph provided exceptional service. What I thought was going to be a long wait for my vehicle to be serviced at 7:30AM turned into me being provided with an Uber to and from my house wh More

by Moniquenam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Day
Aug 29, 2024 -

Lexus of Freeport responded

We're delighted to hear that Joseph made your service experience smooth and convenient at Lexus of Freeport. Enjoy the perks, and thanks for sharing!

August 28, 2024

Since my first visit at Freeport Lexus, everyone has been so pleasant. Joseph explains everything in detail and does his job with pride. More

by Frances Whiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Retinger
Aug 28, 2024 -

Frances Whiteman responded

I am not one to participate in reviews but after my experience with Joseph I decide not to let his amazing personality go unnoticed. The care and compassion he possess makes him a unique individual . He is truly an asset to Freeport Lexus. Once again I would like to thank Joseph for his patience and the job he did in ensuring all my concerns where answeredl

Aug 28, 2024 -

Lexus of Freeport responded

Frances, we're delighted to hear that Joseph and the team at Lexus of Freeport have made your visits so pleasant. Thanks for sharing your experience!

August 19, 2024

Jon is amazing! He is very personable and goes the extra mile to ensure your issue is handled in a timely manner. Thank you Jon for all that you do! Here are your f More

by Amarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivan Midgley
Aug 19, 2024 -

Lexus of Freeport responded

Amarie, we're delighted to hear Jon provided such exceptional service at Lexus of Freeport! Thanks for sharing your positive experience and the birthday wishes!

August 16, 2024

Jake and the entire staff at Lexus of Freeport are outstanding! I would recommend this dealership to anybody, period. More

by Sobelp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 19, 2024 -

Lexus of Freeport responded

Thank you for the glowing review! We're delighted to hear that Jake and our team at Lexus of Freeport provided outstanding service. Your recommendation means a lot to us!

August 14, 2024

Experience with Julie in Lexus Freeport is great. She is nice with Customer. She knows job More

by achacko559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 14, 2024 -

Lexus of Freeport responded

Thanks so much for sharing your kind words for Julie at Lexus of Freeport! We will pass your five stars along!

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