Lexus of Freeport
Freeport, NY
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771 Reviews of Lexus of Freeport
The dealership staff were pleasant and accommadating. Our salesperson Mike Millwr was knowledgeable and was able to review all parts of the vehicle . The only persuure I felt is when the financial ad Our salesperson Mike Millwr was knowledgeable and was able to review all parts of the vehicle . The only persuure I felt is when the financial adviser was explaining all the options to buy and the decision had to be made right there and then. I didn’t have time to think I’d further questions at that time More
I was very impressed with Lexus of Freeport and my salesman Michael Miller. He was very professional and attentive to me. I would definitely recommend friends to go there if interested in a Lexus vehi salesman Michael Miller. He was very professional and attentive to me. I would definitely recommend friends to go there if interested in a Lexus vehicle More
Jake is an amazing sales consultant. Simply the best car buying experience I have ever had !! He listens to what you want and goes above and beyond to find you a great deal for the vehic Simply the best car buying experience I have ever had !! He listens to what you want and goes above and beyond to find you a great deal for the vehicle you choose. Highly recommended to anyone who goes to Lexus of Freeport. More
8/31/24 Revising original review - first experience was overall disappointing where we paid hundreds of dollars for an incorrect diagnostic to the reported steering wheel noise issue. 9/16/24 After the overall disappointing where we paid hundreds of dollars for an incorrect diagnostic to the reported steering wheel noise issue. 9/16/24 After the original post, the Service Advisor reached out immediately and expressed their willingness to make things right. We visited the dealership again, went on a test driver with the Lead Tech, barely driving one block away and he was able to identify the root cause of the noise--torn rubber strut boot caught on the bump stop. They provided a loaner and got started on remediating the issue. Received a call at the end of the day that our vehicle was ready, and the noise is no longer present. The vehicle was washed and ready for pickup. Our SA Nour was great to work with, provided us with what we needed. He made things right and it was a changed experience from the original. Wish we didn't have to spend so much for such a simple fix, but we'll be back again. More
Joseph provided exceptional service. What I thought was going to be a long wait for my vehicle to be serviced at 7:30AM turned into me being provided with an Uber to and from my house wh What I thought was going to be a long wait for my vehicle to be serviced at 7:30AM turned into me being provided with an Uber to and from my house when my vehicle was ready to be picked up. That’s one of the perks of being a Lexus owner! More
Jon is amazing! He is very personable and goes the extra mile to ensure your issue is handled in a timely manner. Thank you Jon for all that you do! Here are your f He is very personable and goes the extra mile to ensure your issue is handled in a timely manner. Thank you Jon for all that you do! Here are your flowers 💐 and Happy Birthday !!! More