Lexus of Freeport

I AM ABSOLUTELY 1000% SATISFIED with this dealership. I have to give SINCERE THANKS AND xxxxxxto FEDERICO BATISTA in SALES. He helped me from the very beginning all the way to the final process and got m I have to give SINCERE THANKS AND xxxxxxto FEDERICO BATISTA in SALES. He helped me from the very beginning all the way to the final process and got me in my brand new 2022 NX F SPORT. I told him my budget and he did everything in his power to get me there. Furthermore, he is very respectful and patient and not pushy at all. He definitely has the professionalism and the knowledge as well as the expertise. Overall, I highly recommend this dealership to anyone shopping for a LEXUS. The Saturday I walked in to pick up my car, I was out of there within one hour with driving away in my new car. FEDERICO showed my wife and I every aspect and detail we need to know about the vehicle and made sure we were 100% comfortable before we drove off. THANK YOU LEXUS OF FREEPORT!! More

EXCELLENT SERVICE AND SUPPORT! Mr. Khan provided timely, professional support throughout the buying process!!! OUTSTANDING ! Mr. Khan provided timely, professional support throughout the buying process!!! OUTSTANDING ! More

I had an appointment at 2pm on the 23rd of June. I arrived at 2:15pm. The consultant to whom my paperwork was given to did not call me. Upon inquiring, I noted he was calling customers who came afte I arrived at 2:15pm. The consultant to whom my paperwork was given to did not call me. Upon inquiring, I noted he was calling customers who came after me. When I requested to see the manager, that is when he claimed that he had my paperwork and wanted me to come to see him. I insisted to see the manager first. Upon arrival of Steve H., the supervisor, the consultant shut the door on our faces while explaining to the supervisor that I arrived at 2:15 and it was 2:55 no one called me yet. The gentleman shut the door on our faces (both Steve and I). I was stunned of his unprofessional and disrespectful conduct. At that point, the supervisor apologized, took my paperwork from him and assigned me to Shane who somewhat did the best he could. Nevertheless, I was the last one in the waiting area. I left at 5:52pm just before 6pm. I was having mixed feelings about the service, the lack of respect and my options. Honestly, I did not expect such strange bizarre mannerisms at Lexus dealership. I was very disappointed and would not recommend this place to anyone. I gave 2 stars because of the involvement of Shane and the Supervisor. More

I dealt with Clement who was phenomenal, he made the purchase so easy RX450h sport purchase so easy RX450h sport More

I was very satisfied with your service at Lexus of Freeport. It was a pleasure to speak with Gina Buttafuoco my service advisor. In the near future, I will continue to service my 2019 NX 300 F Sport. Freeport. It was a pleasure to speak with Gina Buttafuoco my service advisor. In the near future, I will continue to service my 2019 NX 300 F Sport. More

Everton Douglas is the best sales/leasing consultant at Lexus in Hempstead . He greets you with that warm infectious smile and he is very knowledgeable about his cars and very efficient in providing his cl Lexus in Hempstead . He greets you with that warm infectious smile and he is very knowledgeable about his cars and very efficient in providing his clients with the best service possible. Kudos!!!!!!!!!!!!! More

My service representative Shane was the “Great Mediator”. He was able to have my car serviced and provide me with a rental through all the unexpected circumstances that arose. He was calm and professional th He was able to have my car serviced and provide me with a rental through all the unexpected circumstances that arose. He was calm and professional through it all. When I was a nervous wreck worrying about my car, he calmed me down. He even came in on his day off to make sure all was well and into car was ready for pickup. My experience at Lexus was quality on the sales and service side. They won’t release a car until it is ready. The “dream team”. More

Natasha made my experience completely comfortable as she was well informed about the vehicles a total professional was well informed about the vehicles a total professional More

Excellent salesman Jonathan Agosto who took time to demonstrate the car’s features. Straightforward, non-pressured negotiations. demonstrate the car’s features. Straightforward, non-pressured negotiations. More