Lexus of Freeport
Freeport, NY
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771 Reviews of Lexus of Freeport
The interaction with Clement was very informative, while at the same time, he was patient and willing to answer all of our questions. He did not pressure us to make a purchasing decision and allowed my husb at the same time, he was patient and willing to answer all of our questions. He did not pressure us to make a purchasing decision and allowed my husband and I to speak in private prior to our final decision. More
The service team at Lexus of Freeport made a stressful situation very comfortable for me. They made me feel valued and relieved and communicated very clearly throughout the entire process. I will definite situation very comfortable for me. They made me feel valued and relieved and communicated very clearly throughout the entire process. I will definitely come back in the future! More
Service is speedy, efficient, professional. I’ve been unable to go in person due to surgery & the dealership comes & picks up my car & returns it in hous. The people are friendly & professional I’ve been unable to go in person due to surgery & the dealership comes & picks up my car & returns it in hous. The people are friendly & professionals. I wouldn’t go any where else. I’m looking into another lease which be my third More
Joseph in service is outstanding like the entire dealership. If you want a top class car buying and service experience, look no further! dealership. If you want a top class car buying and service experience, look no further! More
Exceptional Service at Lexus of Freeport - A 5-Star Experience I recently had the pleasure of purchasing a 2024 CPO Lexus RX 350h from Lexus of Freeport, and I can confidently say it was the best ca Experience I recently had the pleasure of purchasing a 2024 CPO Lexus RX 350h from Lexus of Freeport, and I can confidently say it was the best car-buying experience I've ever had. From start to finish, the team went above and beyond to ensure my satisfaction. Clement Corriette was a truly outstanding sales representative. Clement's patience, knowledge, and easygoing demeanor made me feel comfortable from the moment I arrived. He took the time to thoroughly explain all the features of the RX 350h, ensuring I understood everything about my potential new vehicle. Even after the sale was final, Clement made sure I was fully connected with all the car's systems and applications. The Sales Manager, Aramis Taveras, was equally impressive. His clear communication style and fair approach to negotiations (in both the Lexus and my beloved trade-in) were refreshing. He's an expert in his craft and made the transaction fun. Throughout the process, Aramis kept me well-informed and demonstrated exceptional hospitality, offering water and guiding me through each step of the purchase. Joe Montana, the Finance Manager, rounded out this dream team with his efficiency, professionalism, and practical approach. He made what could have been a tedious part of the process smooth and enjoyable. What truly set this experience apart was the team's dedication. They stayed two hours past closing on a Sunday to complete my transaction, and even added a special touch by placing a big red bow on my new vehicle. This level of commitment to customer satisfaction is rare and greatly appreciated. The celebratory send-off was so genuine and brought me to tears. I drove 1.5 hours to reach Lexus of Freeport, and I can say without hesitation that it was well worth the trip. The service I received was truly best-in-class. I'm grateful to Clement, Aramis, and Joe for their patience and support as I made my decision. This being my first Lexus, I can confidently say it won't be my last, thanks to the exceptional experience provided by the team at Lexus of Freeport. If you're in the market for a new vehicle, I highly recommend making the trip to Lexus of Freeport. The level of service and care you'll receive is unmatched. More
Pleasant, professional, price! ! Working with Vivian feels like a being with a friend. Aside from that he is knowledgeable about everything Lexus. Every question gets answered in de ! Working with Vivian feels like a being with a friend. Aside from that he is knowledgeable about everything Lexus. Every question gets answered in details. Vivian works with your budget, style and expectations. More