Lexus of Edison

We purchased a 2012 Certified Pre Owned Lexus RX350 from Lexus of Edison in September 2013. Brian Hennelly was our salesperson. We arrived from over an hour away late one very busy Saturday night, waited Lexus of Edison in September 2013. Brian Hennelly was our salesperson. We arrived from over an hour away late one very busy Saturday night, waited an hour and was assigned Brian. Brian worked with us to find a gently used CPO RX. From the beginning we found Brian to be pleasant, patient, fair and honest. For example, one vehicle had a crack in the windshield that I missed. Brian proactively pointed this out. Brian helped us find a great vehicle, and we closed the deal that evening, around midnight. Though Brian was new, we found him to be very knowledgeable and provided great customer service. Our vehicle needed some followup repairs and we opted to add remote start, so the vehicle needed to be in the shop a few days. Brian offered to bring the vehicle down to our home a week later. He did so and spent time with me to show me how to operate the vehicle. We visited several Lexus dealerships in the area prior to Lexus at Edison and found the dealership to be the best in the area. We would purchase from Lexus of Edison and with Brian again! More

My experience with Lexus of Edison was a very pleasant one. My sales associate Robert Lurie was very knowledgeable and patient. He answered all of my questions and concerns. On the day i would be picki one. My sales associate Robert Lurie was very knowledgeable and patient. He answered all of my questions and concerns. On the day i would be picking up my new car, he stated to me he would be out of town so he introduced me to Nick Peresunko who would be assisting me on that day. Nick was a pleasure to work with. He explained the many features of the car in great detail. He made this purchase a great experience. I would highly recommend this Lexus dealership. More

This was my second time working with Nick Peresunko! I knew without a doubt that he will do the best he can for me to buy a car of my choice. Everything went smooth as always. He worked hard with Jason Hi knew without a doubt that he will do the best he can for me to buy a car of my choice. Everything went smooth as always. He worked hard with Jason Hiraiwa to approve me fro finance. There were no problems and no waiting, everything was done fast and I picked up my vehicle right away! ONCE AGAIN NICK DELIVERS! i recommend him to everyone who have had troubles financing! Great experience & hassle free! I'll definitely be back! More

We passed a few Lexus dealers on our trip to Lexus of Edison and we are very glad we did. Yury Epelman was our salesperson. He was a pleasure to deal with, patiently answering all of our questions cand Edison and we are very glad we did. Yury Epelman was our salesperson. He was a pleasure to deal with, patiently answering all of our questions candidly. He even mapped out a nice route for the test drive, allowing us to experience the vehicle's performance in varying road conditions. Yury stayed with us right through delivery of our CPO vehicle, taking the time to show us all of the vehicle's features. Daniel Mercado very efficiently handled the transaction. He too was very pleasant and cordial, taking time to explain the various options available without pressure. Ed Cappiello called us a few days after the sale to check and make sure everything was to our satisfaction. He also reminded us that his business card was in the folder with the owner's manuals in the glove box, just in case we had any questions or concerns. Ed also coordinated a follow up service visit with service advisor Donna Coleman. The service trip was very efficient as Donna continued the Lexus of Edison pattern of courteous and efficient service. All in all, as first time Lexus customers, our experience at Lexus of Edison was very positive. We recommend this dealership without hesitation. More

I came in to make an offer on a Pre-Owned Lexus ES350 - the Sales Manager, Robert, obviously thought my offer was too low so as soon as he sat with me he began to show me on a piece of paper which he print the Sales Manager, Robert, obviously thought my offer was too low so as soon as he sat with me he began to show me on a piece of paper which he printed out prior to sitting with me, a list of 50 similar cars that are on sale in the area and showed that the car I wanted was priced the lowest (I pointed out that the car I want also had the highest mileage, therefore the lower price point). I said that the car I was interested in also said "Certified Pre Owned" on their website, but when I got to the showroom, the car was no longer "certified". Then Robert started to get agitated with me and told me that he wasn't going to have this car looked at "tomorrow morning" when paid customers would be at the garage. Alluding that I wasn't a paying customer and that the red alert lights in the Lexus I was interested in were not a big issue; but I should still buy the car "tonight". Talk about typical used car salesman-like demeanor. I felt my interaction with this man was abrasive, and he is very aggressive. Be prepared when you go in this place to be pushed around by their Sales Manager, Robert. This was not the experience I went in there for and I never expected this treatment from a Lexus dealership - especially not their Sales Manager. This man does not like women who actually are smart and know what they are talking about. I still would have negotiated with him further but his disrespectful style and intimidation tactics completely turned me off. Classy women, beware. More

Purchased a CPO Lexus RX from Nick. Great sales experience, fair price and great car. Nick is a pleasure to deal with. He is straightforward, honest and funny. He led us through the whole proces experience, fair price and great car. Nick is a pleasure to deal with. He is straightforward, honest and funny. He led us through the whole process and stayed with us until we drove away in the new car. He is very knowledgeable about the cars and every aspect of the purchase/financing process. He does his work with a lot of enthusiasm and provides a excellent customer service. I would love to buy another car from Nick and would recommend this dealership. More

I had a fantastic experience with my sale assiststant, Nick Peresunko. He made the entire experience fun and pleasant. He really made me feel very comfortable and made my first lease experience a breez Nick Peresunko. He made the entire experience fun and pleasant. He really made me feel very comfortable and made my first lease experience a breeze. He was also very knowledgable and I felt I was getting a fair deal, especially being a woman. I would recommend him to anyone. He really knows what he is doing. Excellent service. I also felt that Daniel Mercado and Jason Hiralwa were both also very helpful with understanding the financial aspect of my lease. They explained the financial information in simple terms and easy to understand. I really felt comfortable with them and had a wonderful experience. Michelle Roman More

Nick is not only a great sales man but also a superb professional. It just took me 1 hour to decide which car I wanted and before going to him I had been to multiple dealers but hadn't been convinced on professional. It just took me 1 hour to decide which car I wanted and before going to him I had been to multiple dealers but hadn't been convinced on buying a car.Also the ratings he has in dealer rater speaks for himself quite a bit. I have a small kid and Nick made sure to keep the paperwork going as quick as possible and entertaining my kid too. The perception I had of dealers has significantly changed. Great Job Nick and good luck! More

I had an excellent experience dealing with Zahid Syed. He I had an excellent experience dealing with Zahid Syed. He helped us get an awesome deal on a Lexus RX 350. He was also one of the nicest sales consul I had an excellent experience dealing with Zahid Syed. He helped us get an awesome deal on a Lexus RX 350. He was also one of the nicest sales consultants we've come across during our long car search. He totally made the car leasing process more comfortable and less stressful for us. He took the time to answer many questions, as well as listen patiently to what our needs were (which most sales consultants don't do). The dealership has a nice lounge with Direct TV and free drinks....it kept our kids occupied during most of the time we were there. The front desk women was also very friendly and helpful during the 2 different times we were at the dealership. We would definitely do business with Zahid again. More

My husband and I had an excellent experience dealing with Brian Hennelly. He helped us get an awesome deal on a used Murano. He was also one of the nicest sales consultants we've come across during our long Brian Hennelly. He helped us get an awesome deal on a used Murano. He was also one of the nicest sales consultants we've come across during our long car search. He totally made the car buying process more comfortable and less stressful for us. He took the time to answer many questions, as well as listen patiently to what our needs were (which most sales consultants don't do). The dealership has a nice lounge with with Direct TV and free drinks....it kept our toddler occupied during most of the time we were there. The front desk women was also very friendly and helpful during the 2 different times we were at the dealership. We would definitely do business with Brian again. More