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Lexus of Colorado Springs

Colorado Springs, CO

4.7
348 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 348 reviews

January 04, 2023

Outstanding service as usual. The Lexus of Colorado Springs Service Department has always been outstanding in the 15 years we have been using them. More

by src
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Jamison
Jan 04, 2023 -

Lexus of Colorado Springs responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

December 30, 2022

Check in was quick. The car was ready before the time stated. The car was washed and vacuumed. A good experience. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jan 03, 2023 -

Lexus of Colorado Springs responded

Ann, thank you for the great review! We appreciate your support and hope to see you back at Lexus of Colorado Springs!

December 29, 2022

Love this Dealership! ! Professional, yet personable ! Always do a very good job with my car! More

by Antiquefreak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Dec 30, 2022 -

Lexus of Colorado Springs responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Colorado Springs. Safe travels!

December 29, 2022

Jamison provided diagnostic problem and potential time frame for ordering parts and replacement. Plus cost. He was professional and friendly. I miss Johnny, however in time Jamison and I may have the sam More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison
Dec 30, 2022 -

Lexus of Colorado Springs responded

This review means a lot to us! Thank you for choosing Lexus of Colorado Springs and for sharing your thoughtful feedback about Jamison. Safe travels ahead!

December 27, 2022

These service guys are awesome! I had a "Low Tire" signal on my 2008 Lexus RX400h that has continually plagued my wife, despite my checking the tire pressure frequently. They solv More

by cary.fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison
Dec 27, 2022 -

Lexus of Colorado Springs responded

We're happy to hear we could address your concerns so quickly so you could get back to enjoying your day. The Lexus of Colorado Springs team is always here to help and we look forward to seeing you and your Lexus RX 400H again next time!

December 21, 2022

Fit me in for an appointment in a timely manner. Work was done in less time than was stated. Very happy. More

by dltbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison , Eric Boozer
Dec 21, 2022 -

Lexus of Colorado Springs responded

We’re delighted to get your 5-star review of Lexus of Colorado Springs! Thanks for working with us here at Lexus of Colorado Springs.

December 18, 2022

Chris Coleman is the BEST service manager. He worked closely with me when I was not comfortable nor happy with the service adviser assigned when I arrived with my vehicle for a required Lexus More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Dec 18, 2022 -

Lexus of Colorado Springs responded

Chris is exactly as you described, Gwen. He has a passion for assisting clients and is packed with knowledge. Our team strives to provide trusted, timely service to every customer, and are delighted to hear we delivered. We hope to see you back again for any of your future automotive needs, from your friends at Lexus of Colorado Springs!

December 15, 2022

Met Billy. Despite missing Johnny, Billy was professional, made me feel confident my car received excellent care. Thank you More

by jelaughlinburrus@gmail.com
Recommend Dealer
Yes
Employees Worked With
Billy
Dec 15, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We are so glad to hear that Billy delivered a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Colorado Springs!

December 05, 2022

They are professional and client oriented. Dealing with them I the reason I chose Lexus and I have not been disappointed. More

by Sybil Klein
Recommend Dealer
Yes
Employees Worked With
Trebor Alvord,
Dec 05, 2022 -

Lexus of Colorado Springs responded

This is the kind of feedback we love to see. Thank you for choosing to work with Lexus of Colorado Springs, Sybil!

November 22, 2022

Donte was Awesome to work with! We had the vehicle shipped to us. Everything was great until we checked the oil and it was overfilled! Please do your own inspection. Hoping this do More

by HuskerGBR
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Donte Clark awesome to work with
Dec 20, 2022 -

Lexus of Colorado Springs responded

Thanks for sharing. We are glad you liked working with Donte, but we're sorry that you found your oil to be overfilled. We'd be happy to discuss this feedback with you in order to improve moving forward. Please reach out. Chris Coleman - Service Manager - 719-300-4307

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