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Lexus of Colorado Springs

Colorado Springs, CO

4.7
348 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 348 reviews

May 03, 2023

Billy was so polite and professional helping me with all my questions, concerns and providing me with a loaner so I could get on with my day. I guess customer service is still alive and it exists at Lexus. More

by Aimee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy in service
May 03, 2023 -

Lexus of Colorado Springs responded

We are thrilled to hear that you had such a positive experience working with Billy at Lexus of Colorado Springs! We appreciate you taking the time to share your feedback and for trusting us with your vehicle's needs. It is always our pleasure to provide exceptional customer service, and we look forward to assisting you in the future.

May 01, 2023

I recently purchased a new Lexus vehicle from Lexus of Colorado Springs. The staff is all very engaging, friendly and my sales rep was very personable (Abe). Folks were expeditious with getting me through More

by rtlynn77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe
May 02, 2023 -

Lexus of Colorado Springs responded

It's wonderful to see your 5-star recommendation for Lexus of Colorado Springs! Our team is pleased that Abe and the team made your experience a success. Congratulations on your new vehicle, and we hope to see you back again down the road!

April 09, 2023

Service department as a whole is outstanding. Great loaner option and customer interface extremely efficient. Next visit 30k service. More

by Jim.m.noack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Boozer
Apr 19, 2023 -

Lexus of Colorado Springs responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

April 01, 2023

Robert & service department at Lexus of Colorado Springs was courteous, knowledgeable and efficient for my initial 5000 mile service on our 2022 RX 350. One of the best dealerships we have worked with. More

by GB
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 03, 2023 -

Lexus of Colorado Springs responded

It's an honor to receive this glowing praise! We're thrilled Robert and the rest of the team could offer attentive professionalism that's earned Lexus of Colorado Springs your confidence. We look forward to your next visit. Drive safe in your 2022 Lexus RX 350!

March 22, 2023

Lexus SUV’s are the most reliable vehicles on the road. We have found service at the Colorado Springs Lexus dealer to be the best with friendly, helpful, knowledgeable staff. More

by ERW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 23, 2023 -

Lexus of Colorado Springs responded

We're glad to hear you've enjoyed your experiences with our service team! You know you're in good hands when working with professionals of their expertise. We appreciate your business and look forward to seeing you again at Lexus of Colorado Springs!

March 15, 2023

Everything was flawless from the transfer of documents, to valet pick up and drop off, and the fantastically speedy service. I was impressed by this seamless experience and I am excited about working with More

by louisfletcherphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 16, 2023 -

Lexus of Colorado Springs responded

Louis, thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

March 10, 2023

Billy our service writer was the best. Lexus of COS is the best dealership we have ever worked with. First class all the way! More

by mlg2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 13, 2023 -

Lexus of Colorado Springs responded

Billy and the team are always happy to help you out! Thank you for choosing Lexus of Colorado Springs and we will see you next time!

March 02, 2023

Needed new radiator, they got it in the next day and installed it by the end of the day. Fast friendly, great service best Lexus dealer in Colorado. They treat everybody like family and sales and servic More

by Desmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Luger, Bill Kaminski, Tom Smith, Kim Zacharias, Ed Baur, James Boyd, Jonny Murrill, Eric Boozer
Mar 02, 2023 -

Lexus of Colorado Springs responded

Thank you so much for reviewing Lexus of Colorado Springs! We truly appreciate your feedback and hope you have a fantastic day!

Mar 02, 2023 -

Desmo responded

You as well, my pleasure keep up the awesome, fantastic service to your family of Lexus owners. BK

February 25, 2023

Failed battery. Came in without an appointment & they replaced it immediately. Even washed the car! More

by rodkuharich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Feb 27, 2023 -

Lexus of Colorado Springs responded

We’re glad we could deliver a 5-star experience! Thanks for the great review, we hope to assist you again in the future! -- Lexus of Colorado Springs Team

February 18, 2023

Very user friendly. Courteous staff and very knowledgeable Clean showroom and bathroooms. They are very accommodating More

by Lspugna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Brown, and Angel
Feb 20, 2023 -

Lexus of Colorado Springs responded

Thank you for the amazing review. We're glad that the team was accommodating and nice to work with. See you again next time here at Lexus of Colorado Springs!

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