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Lexus of Colorado Springs

Colorado Springs, CO

Overview
Reviews
Vehicles
4.7
354 Reviews
Call Dealership (719) 249-6417
View Awards

604 Auto Heights

Colorado Springs, CO

80905

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Showing 354 reviews

June 18, 2023

Abe and Louis were great to work with. Dante was not helpful. Old school negotiating is not favorable. Dealer website had false information for online purchase. More

by Debby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe and Louis
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Jul 06, 2023 -

Lexus of Colorado Springs responded

Hello Debby, we appreciate you taking the time to leave us this feedback. Please reach out to me Kimberley Zacharias, General Manager at 719-667-2221 so we can identify ways to improve next time.

June 08, 2023

Ive used this dealer to service my Lexus cars since 2010 because they are courteous, prompt, and professional. More

by viking23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 08, 2023 -

Lexus of Colorado Springs responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Colorado Springs. Safe travels!

June 02, 2023

Bought a clean used Toyota 4 runner here and would do it again. Excellent vehicle! More

by Bond
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
Jun 05, 2023 -

Lexus of Colorado Springs responded

Congrats on your new-to-you Toyota 4Runner! Thank you for choosing Lexus of Colorado Springs and leaving us a five-star review. Enjoy the ride!

May 29, 2023

Professional, Friendly, Helpful, and the best experience with a dealership that we’ve ever had. More

by LMOrtega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily. Derek and Lauren, Kim Zacharias
Report | Print
May 30, 2023 -

Lexus of Colorado Springs responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Colorado Springs!

May 27, 2023

Great experience in both sales and service. Cars are fairly priced and got my car back much earlier than expected when serviced. More

by Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Knight, Jonny Murrill
Report | Print
May 29, 2023 -

Lexus of Colorado Springs responded

We're thrilled to hear that you had a great experience with both sales and service, Trey! Our team at Lexus of Colorado Springs is always happy to help find the perfect car for our customers and provide excellent service. We appreciate your support and look forward to assisting you again in the future.

May 17, 2023

They take good care of us for service and keep us informed during the process. Nice waiting area and fair prices. More

by PBuzzard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy was great. 5 stars
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May 17, 2023 -

Lexus of Colorado Springs responded

We're pleased to hear that you have had positive experiences with us at Lexus of Colorado Springs! Thank you for sharing this feedback and choosing us!

May 03, 2023

Billy was so polite and professional helping me with all my questions, concerns and providing me with a loaner so I could get on with my day. I guess customer service is still alive and it exists at Lexus. More

by Aimee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy in service
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May 03, 2023 -

Lexus of Colorado Springs responded

We are thrilled to hear that you had such a positive experience working with Billy at Lexus of Colorado Springs! We appreciate you taking the time to share your feedback and for trusting us with your vehicle's needs. It is always our pleasure to provide exceptional customer service, and we look forward to assisting you in the future.

May 01, 2023

I recently purchased a new Lexus vehicle from Lexus of Colorado Springs. The staff is all very engaging, friendly and my sales rep was very personable (Abe). Folks were expeditious with getting me through More

by rtlynn77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe
Report | Print
May 02, 2023 -

Lexus of Colorado Springs responded

It's wonderful to see your 5-star recommendation for Lexus of Colorado Springs! Our team is pleased that Abe and the team made your experience a success. Congratulations on your new vehicle, and we hope to see you back again down the road!

April 09, 2023

Service department as a whole is outstanding. Great loaner option and customer interface extremely efficient. Next visit 30k service. More

by Jim.m.noack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Boozer
Report | Print
Apr 19, 2023 -

Lexus of Colorado Springs responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

April 01, 2023

Robert & service department at Lexus of Colorado Springs was courteous, knowledgeable and efficient for my initial 5000 mile service on our 2022 RX 350. One of the best dealerships we have worked with. More

by GB
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 03, 2023 -

Lexus of Colorado Springs responded

It's an honor to receive this glowing praise! We're thrilled Robert and the rest of the team could offer attentive professionalism that's earned Lexus of Colorado Springs your confidence. We look forward to your next visit. Drive safe in your 2022 Lexus RX 350!

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