Lexus of Colorado Springs

Wonderful, professional employees We had already decided to purchase a Lexus due to acquaintances having driven one for years. Our experience with the dealership was epic! Michael Yo We had already decided to purchase a Lexus due to acquaintances having driven one for years. Our experience with the dealership was epic! Michael Young in sales and Alan Paul technical explanation of the operation of the vehicle were a pleasure to work with. Price of the vehicle was very acceptable and we would recommend this dealership to anyone. Feeling comfortable to work with them on any problems that may arise. Love the vehicle! More

Premium Dealer I spent months looking for a Jeep and finally found the right one at Kuni Lexis. I live 6 hours away and was able to negotiate a deal over the phone w I spent months looking for a Jeep and finally found the right one at Kuni Lexis. I live 6 hours away and was able to negotiate a deal over the phone without ANY issues once we got to the dealership to check out the vehicle. As one would expect at a dealership that sells high end new vehicles, they also sell used vehicles that are also in excellent shape. Thanks to all at the dealership. More

Awesome Dealership We had looked and looked and looked for just the right car. When we found what appeared to be a good match on-line, we contacted the dealership. The We had looked and looked and looked for just the right car. When we found what appeared to be a good match on-line, we contacted the dealership. The sales person (Amy Fox) was very helpful both via email and on the phone. On the day we arrived, she was not available, but we continued to receive excellent customer service from Cameron (sales), Jennifer (product specialist), Don (finance) and Michael (service). They answered all of our questions, helped to entertain our 7-year old during the lengthy process, and worked with us on pricing. With so many amazing luxury cars on the market, it wasn't easy to meet all of our needs (to include pricing), but this team did it. More

Great experience buying Lexus RX350 SUV My husband and I recently purchased a 2015 RX350 from Kuni Lexus. We can both say that it was an excellent experience. Tom was our salesperson and h My husband and I recently purchased a 2015 RX350 from Kuni Lexus. We can both say that it was an excellent experience. Tom was our salesperson and he was knowledgeable and very nice to work with. We traded in a Land Rover LR2 and got a good trade in value for the car. We got a fair price as well for the new 350 so we were pleased with the transaction. Dealing with each person along the way was an outstanding experience. Even Matt, the young man who explained the features of our new car did an excellent job. I really understood how my car worked when I drove off the lot. I even went back the next day to ask a few more questions, and got immediate attention. Couldn't ask for a better car buying experience! Glad we made the choice to go with Kuni Lexus. More

Professionalism at Every Level We are, by our natures, generally hostile to any dealings with car salesmen and characteristically brace for a negative experience. Kuni in Colorado We are, by our natures, generally hostile to any dealings with car salesmen and characteristically brace for a negative experience. Kuni in Colorado Springs provided a genuinely pleasant exception from what we were expecting. From the person holding the door open to the receptionist to the salesmen we had nothing to do with to the sales manager to our salesman to the technical representative, we encountered friendliness with no semblance of pressure. Their standard seems to be one of high professionalism - treat everyone walking through the door the same: with courtesy and unfeigned friendliness. It will be easy to go back to this dealership! Oh, yeah, we love our new car! More

Outstanding Customer Service I was in the market for a used car and found one on-line I was interested in at Kuni Lexus (not a Lexus). Customer service was outstanding and it did I was in the market for a used car and found one on-line I was interested in at Kuni Lexus (not a Lexus). Customer service was outstanding and it didn't matter that we were looking at new are used. Our Salesman Scott Cain and Product Specialist Jennifer Mainer and everyone in between were exceptionally friendly and very knowledgeable. Probably my best car buying experience. More

Honest, Knowledgeable, and Genuine..They Listened! Dealing with Kuni Lexus was absolutely outstanding. They really listened to what I was looking for and took the time to ask a few detailed questions Dealing with Kuni Lexus was absolutely outstanding. They really listened to what I was looking for and took the time to ask a few detailed questions to better understand my needs. The pre-sales support was focused on my wants, and not what they needed to sell. Melissa and Michael were very knowledgeable of the entire inventory. They were there with us the entire time, and yet there was no feel of that "aggressive salesman" at all. Their attention to my wife and I made the difference. Heck, Michael took the time to drive the vehicles we were thinking about (used and new models) to a section of the lot so we could see all five vehicles side by side. How many salesmen have ever offered to do that for you???? Bill (Sales Manager) also stepped up and closed the deal with his Customer skills. Once we decided to buy the SUV (GX460 Limited), Jennifer really was amazing. She must have spent two hours with my wife going over every technology feature (and Lexus has a lot). She not only explained the functions but helped set them up so they would be operable before we drove the vehicle off the showroom floor. This may not seem like much but until you experience this with Jennifer, you don't know what you are missing. Extremely customer oriented and knowledgeable of all the vehicle features (inside and out). The least favorite part of the auto buying experience for me is always the paperwork and financing. Don made that seem fast and easy. I would absolutely recommend this dealership. I feel confident that my experience was not an "exception" but rather what Kuni expects out of it's employees. More

Kuni Lexus of Colorado Springs sets the standard I purchased my RX three years ago and occasionally take it in for service. Each and EVERY time I am thoroughly pleased. The customer service, the pric I purchased my RX three years ago and occasionally take it in for service. Each and EVERY time I am thoroughly pleased. The customer service, the price and quality of the work is consistently excellent. More

Great experience A professional operation. This was the third new vehicle we have purchased here. Bill Kaminski is a super helpful and effective salesman. My wife and A professional operation. This was the third new vehicle we have purchased here. Bill Kaminski is a super helpful and effective salesman. My wife and I spent a pleasant afternoon with Bill, Don, and Jennifer who explained a lot of the technical accessories. I highly recommend this dealership. More

The experience was very professional Bill Kaminiski was honest and gave great service during the sales process. They brought the car I wanted to see out of the rain. They told us about Bill Kaminiski was honest and gave great service during the sales process. They brought the car I wanted to see out of the rain. They told us about our options with out the high pressure stuff. More