Lexus of Colorado Springs

Sales Very professional and thorough sales process including immediately locating a car with the features we wanted. Provided detailed leasing options the i Very professional and thorough sales process including immediately locating a car with the features we wanted. Provided detailed leasing options the included all costs including taxes, title and closing costs. More

Lexus GX460 Scott H was diligent in his efforts. It was because of these efforts that we chose to make the purchase At the Colorado Springs Lexus dealership. Scott H was diligent in his efforts. It was because of these efforts that we chose to make the purchase At the Colorado Springs Lexus dealership. More

Painless buying Had a pretty painless buying experience at Lexus of Colorado Springs. They were competitive on price, negotiations were easy. My salesperson, Sco Had a pretty painless buying experience at Lexus of Colorado Springs. They were competitive on price, negotiations were easy. My salesperson, Scott H. made everything nice with no surprises. He even put my car on the showroom floor with a bow on it. A nice touch. The finance manager wan't too pushy with the extended warranty and the like items. Having the ability to opt out of all the upsells would be nice. I hope the service is just as good as the selling experience. More

Awesome customer service from Bill at Colorado Springs Lexus We worked with Bill Kaminski at Colorado Springs Lexus. He worked with us until the best deal was given to us. We highly recommend this dealership a We worked with Bill Kaminski at Colorado Springs Lexus. He worked with us until the best deal was given to us. We highly recommend this dealership and will direct our friends to ask for Bill. More

don't stand behind the junk they sell they lie about there used car inspections and don't stand behind them! I have bought a lot of cars over the years, and these are the biggest c they lie about there used car inspections and don't stand behind them! I have bought a lot of cars over the years, and these are the biggest crooks i have ever dealt with! More

The. Best. Dealership. I've dealt with, ever. Tom Smith was my salesman. He genuinely cares about doing you right and meeting your requests. He is just a good person, old school salesman and ver Tom Smith was my salesman. He genuinely cares about doing you right and meeting your requests. He is just a good person, old school salesman and very easy to deal with. He's a workhorse too, and he does not stop working for you. This all starts from the top of this business. As a businessman, I naturally wanted to observe it all. I observed a well oiled machine with many extremely well trained and professional team members. This dealer is well managed from the top through sales, technology set up and training for the vehicle, and even the detailer seemed to have a degree in his trade. The product was outstanding as well and had been gone over with a fine tooth comb before I picked it up. Amazing people and I will go back there. More

Customer Service It seems the only time they will pay attention to you is if you have an appointment they don’t want to help you when you are a walk in always two week It seems the only time they will pay attention to you is if you have an appointment they don’t want to help you when you are a walk in always two week book. When they did service my car still wasn’t done right I had to take it to another location with no appointment and was well taken care of. They also will tell you vehicle is ready and it’s being wash but once you receive it that also never happened. I will rather drive to another Lexus dealership than bring my car back there. More

An Unbelievable Experience I have to share a truly outstanding experience that I had with Lexus of Colorado Springs. I lave an older (2008) Lexus ES350 with 215,000 miles that I have to share a truly outstanding experience that I had with Lexus of Colorado Springs. I lave an older (2008) Lexus ES350 with 215,000 miles that owes me nothing anymore. The car has been through it all with me and is a trusty friend. Last week, I was in the process of moving from Connecticut to California and driving my 2008 Lexus cross-country to our new home. While in the middle of God's country, I had a check engine light come on and had no cell service. I luckily had a full tank of gas so decided to get myself to Colorado Springs and see if I could get a mechanic to look at it. It was late on a Friday when I was able to get in touch with the service department of Lexus of Colorado Springs who said they would have a look if I came in before hours on Saturday. I did and they took a look, found out it was nothing but a simple issue, checked out the rest of the car and didn't charge me a penny. I can not thank these guys enough for their extra effort, making me feel comfortable for the rest of my journey and their kindness when my stress level was at an all time high. It started with Emily when I called in, to the guys who took my car when I arrived to the mechanics that worked on it. This place cares about people. They knew I was not one of their repeat customers and they still did everything to make me feel safe and not charge me anything. What a great company!!! More

Excellent team and service Ask for Gil! 5 star customer service. Great team that helped with the whole buying process. Gil stayed late, way past his shift and closing to make su Ask for Gil! 5 star customer service. Great team that helped with the whole buying process. Gil stayed late, way past his shift and closing to make sure we had everything we needed including our picture with the red bow. Months after our purchase he still follows up to make sure we’re happy with our Lexus! More

No follow up I would not buy another Lexus based off of this dealerships performance and communication skills. I was told by Lexus corporate that my issues would b I would not buy another Lexus based off of this dealerships performance and communication skills. I was told by Lexus corporate that my issues would be examined and that I would have a response from this dealership. Going on two months. More