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Lexus of Colorado Springs

Colorado Springs, CO

4.7
348 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 348 reviews

August 05, 2021

Trebor was amazing! We were so glad we found exactly what we wanted with his help! More

by mendypeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trebor
Aug 06, 2021 -

Lexus of Colorado Springs responded

We're happy to hear Trebor was able to demonstrate our commitment to great service and provide a seamless car-buying experience. Thank you for choosing Lexus of Colorado Springs and we wish you many safe and happy miles!

July 28, 2021

Customer service was very polite,Especially Billy, he Customer service was very polite, Especially Billy, he was very happy to help, even early in the morning. He Kindly explained to me what issue I cur More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
Jul 28, 2021 -

Lexus of Colorado Springs responded

Grace - thanks for trusting Lexus of Colorado Springs to get the job done. We look forward to taking care of you next time!

July 15, 2021

Dealership was clean, service desks are a little too small for the work they do there. Billy was great! Car wash was broke so that was disappointing. More

by carsonandcassidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
Jul 15, 2021 -

Lexus of Colorado Springs responded

Thank you for taking the time to review us! We are grateful for your business and are thrilled to hear that you had such a successful time working with the Lexus of Colorado Springs team. We appreciate your understanding with regard to our carwash and will be sure to pass on the kind words to Billy!

July 15, 2021

Clean facility - friendly helpful staff - always offer Clean facility - friendly helpful staff - always offer me a loaner car if mine is there more than two or three hours - they call me if extra work More

by rehmmh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Jonny Murrill
Jul 15, 2021 -

Lexus of Colorado Springs responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

July 14, 2021

Always professional service and excellent staff to greet you when you arrive. Staff is friendly and very knowledgeable about their products. I highly recommend this dealership! More

by Carmarkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Murrill
Jul 15, 2021 -

Lexus of Colorado Springs responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Colorado Springs, and we will certainly pass along your kind words. We look forward to your next visit!

July 13, 2021

Billy’s customer service was exceptional. He was patient and knowledgeable of the service process. He kept me informed from the beginning to the end. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
Jul 14, 2021 -

Lexus of Colorado Springs responded

We're delighted to hear that your service visit to Lexus of Colorado Springs was such a success! Thank you for taking the time to share your feedback - we hope to have the pleasure of assisting you again down the road. Take care!

July 12, 2021

My service rep was Jonny. Very thorough and patient. Answered lots of questions. My experience with the service was very positive and efficient. Excellent follow thru. Very pleased with the entire proce More

by candiseptembre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Murrill
Jul 13, 2021 -

Lexus of Colorado Springs responded

We're glad to hear we could make your recent service visit such a breeze! Thank you for choosing Lexus of Colorado Springs for your vehicle care, and come back again next time!

July 11, 2021

I have dealt with Lexus of Colorado Springs for over 15 years. They have treated my wife and I very well. Jonathon has been a true professional. I really appreciate your service department. More

by toddwilson5450
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Murrill, Eric Boozer
Jul 12, 2021 -

Lexus of Colorado Springs responded

Hi Todd - We can't thank you and your wife enough for trusting us with your business over the years. It means a lot that you would take the time to commend Jonathon and our service department. Safe driving from all of us here at Lexus of Colorado Springs!

July 10, 2021

Isis Garcia has been nothing but helpful and supportive throughout the whole process. She's new to the team but I didn't even know until she told me. Very professional and friendly. Highly recommend her as More

by Icy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isis, Julio
Jul 12, 2021 -

Lexus of Colorado Springs responded

Thank you for the five stars! Providing a supportive and seamless car-buying experience is our goal so we will certainly let Isis know she was a big help. All of us at Lexus of Colorado Springs hope you enjoy your new ride. Have a great day!

July 09, 2021

Robert was our service manager. Very professional. Showed us to the waiting area and what was available. Car was done quicker than expected. Very good Lexus experience. More

by Wranzinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Luger
Jul 12, 2021 -

Lexus of Colorado Springs responded

Thank you so much for the great review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Have a great day! - Lexus of Colorado Springs

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