Lexus of Colorado Springs

Appointment and scheduled service went very well. Two complaints however: 1. The service intake area is much too noisy. Service agents must talk over each other and customers must ask for things to be re complaints however: 1. The service intake area is much too noisy. Service agents must talk over each other and customers must ask for things to be repeated. (No masks involved.) 2. The carwash coupons being given in lieu of on site carwashes are for a site that uses brushes. Kind of an insult to the Lexus brand, in my opinion. More

Thorough, knowledgeable, professional. Got the correct problem identified with excellent troubleshooting and did not do unneccesary work. problem identified with excellent troubleshooting and did not do unneccesary work. More

Great service. Completed the service an hour sooner than we expected. We really appreciated this since we are from out of town. Nice loaner car! we expected. We really appreciated this since we are from out of town. Nice loaner car! More

Excellent service Excellent communication. My car had to be towed to dealership at end of day. Parts ordered promptly loaner car provided. Smooth transaction .Rob Luger outstanding be towed to dealership at end of day. Parts ordered promptly loaner car provided. Smooth transaction .Rob Luger outstanding More

Trebor was amazing! We were so glad we found exactly what we wanted with his help! what we wanted with his help! More

Customer service was very polite,Especially Billy, he Customer service was very polite, Especially Billy, he was very happy to help, even early in the morning. He Kindly explained to me what issue I cur Customer service was very polite, Especially Billy, he was very happy to help, even early in the morning. He Kindly explained to me what issue I currently have that need to be fixed It was a pleasure to work with him. Thank you Billy Grace More

Dealership was clean, service desks are a little too small for the work they do there. Billy was great! Car wash was broke so that was disappointing. small for the work they do there. Billy was great! Car wash was broke so that was disappointing. More

Clean facility - friendly helpful staff - always offer Clean facility - friendly helpful staff - always offer me a loaner car if mine is there more than two or three hours - they call me if extra work Clean facility - friendly helpful staff - always offer me a loaner car if mine is there more than two or three hours - they call me if extra work or repairs are needed before proceeding- More

Always professional service and excellent staff to greet you when you arrive. Staff is friendly and very knowledgeable about their products. I highly recommend this dealership! you when you arrive. Staff is friendly and very knowledgeable about their products. I highly recommend this dealership! More

Billy’s customer service was exceptional. He was patient and knowledgeable of the service process. He kept me informed from the beginning to the end. and knowledgeable of the service process. He kept me informed from the beginning to the end. More