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Lexus of Colorado Springs

Colorado Springs, CO

4.7
342 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 342 reviews

October 03, 2021

Service Rep Billy Bailey was super friendly, very knowledgeable, and very informative. The service Was performed quickly More

by danewirtemburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
Oct 04, 2021 -

Lexus of Colorado Springs responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with Billy and the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

September 30, 2021

I had an excellent experience today. Jamison was so helpful. Highly recommend him for service More

by Amarceau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Hollins
Oct 01, 2021 -

Lexus of Colorado Springs responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Jamison and the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Excellent service experience!! Had 10K service done on my ES350. Service advisor Rob was professional and courteous. More

by allan.preckel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor Rob
Sep 30, 2021 -

Lexus of Colorado Springs responded

Allan, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Rob and the Lexus of Colorado Springs team. Drive safely in your Lexus EX 350, and we hope to see you back next time!

September 21, 2021

Always meet my with excellent service! Timely, friendly, and quality at the highest level. Highly recommend! More

by underwooddenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison
Sep 21, 2021 -

Lexus of Colorado Springs responded

Thanks for the 5 star review of Lexus of Colorado Springs! We're pleased that our team delivers great service in a timely way.

September 21, 2021

Very smooth intake for service with clear explanation of work to be done, price and time. More

by mmtorreano
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Luger
Sep 22, 2021 -

Lexus of Colorado Springs responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

September 21, 2021

Service is prompt and courteous. I have never had issues with my car after the service visit More

by 11midland
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burns
Sep 21, 2021 -

Lexus of Colorado Springs responded

Smooth and seamless service is what we aim to provide! Thank you for the terrific review - we'll see you again next time! - the Lexus of Colorado Springs team

September 18, 2021

Dealt with Bill Kandinsky who was professional well informed on all Lexus products If you desire a straight and honest person,Bill is for you.The General Manager H Jaramillo and staff are quality perso More

by dshirley332@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kaminski, Zengi Wilson, James Boyd
Sep 20, 2021 -

Lexus of Colorado Springs responded

Thank you for the great review! We are thrilled to hear that you had such a seamless purchase experience working with Bill and the team. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Colorado Springs!

September 11, 2021

Billy was amazing, friendly, and professional, a great customer service experience! Was able to schedule the winter tires appointment and am looking forward in the next couple of years to buy my next cer More

by Carmen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 13, 2021 -

Lexus of Colorado Springs responded

Carmen, thank you for the great review! We are thrilled to hear that Billy went the extra mile to assist with your vehicle. Drive safely, and we are looking forward to seeing you back at Lexus of Colorado Springs!

August 31, 2021

Great service did what I ask at a reasonable price friendly service Dept They also gave me a loaner car. They also washed my car. More

by frankpod1524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert service dept, Bill Kaminski, Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Sep 01, 2021 -

Lexus of Colorado Springs responded

Frank, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

August 21, 2021

I bought a car from these idiots several months ago it took them over four months and getting attorneys in the state attorney general and the dealer board involved just to get them to do their job and est More

by ksmith35
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance db , Kim Zacharias, Ed Baur
Sep 15, 2021 -

Lexus of Colorado Springs responded

We're sincerely sorry to hear that your buying experience didn't go according to plan, and we apologize our team didn't leave a better impression on you. This is certainly never the outcome we want for our guests. I will discuss this feedback with the appropriate personnel so we can evaluate and improve our system moving forward, but if you'd like to discuss this directly, I also welcome you to give me a call. Customer satisfaction is extremely important to us. Best, Kimberley Zacharias - General Sales Manager - 719.667.2221

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