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Lexus of Colorado Springs

Colorado Springs, CO

4.7
342 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 342 reviews

December 10, 2021

Service Department is great. Very professional in customer service and they always get the job done. It’s very easy to make appointments online or with the Lexus App. Communication during the mainte More

by Daveg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Luger
Dec 10, 2021 -

Lexus of Colorado Springs responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thank you for giving Lexus of Colorado Springs your kudos and we hope to see you back next time!

December 09, 2021

As usual, had an excellent service appointment today. Easy to schedule, car went in on time, and out when promised. Friendly, professional service. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 10, 2021 -

Lexus of Colorado Springs responded

We're glad your service visits never disappoint, Bruce. Thank you for the excellent feedback and for trusting Lexus of Colorado Springs with the job - we'll see you again next time you need us!

December 08, 2021

Bill was easy to work with. No pressure. Carrie the used sales manager was always easy to work with More

by Trovilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kaminski
Dec 09, 2021 -

Lexus of Colorado Springs responded

Congratulations on your purchase! We are happy that Bill and Carrie took such great care of you and earned your five-star review. Thank you for coming to Lexus of Colorado Springs!

December 03, 2021

Excellent team of folks who seem highly committed to make the customer experience seamless and positive. The class on the new technical features of the car was very helpful but a bit fast for me. I cannot re More

by None
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Able , Tom Smith
December 02, 2021

Robert was well prepared for my arrival and service. Thank you Robert for your help! More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Luger
Dec 03, 2021 -

Lexus of Colorado Springs responded

DJ, our team is always doing all they can to be one step ahead, and it's great to hear that Robert made your visit efficient. Thank you for taking a moment to share some positive feedback with the Lexus of Colorado Springs team and drive safely!

December 01, 2021

Great friendly sale/delivery for new 2022 Lexus ES 350. Lexus arrived at dealer earlier than expected and ready to go the next day. More

by r.youngberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trebor Alvord-Sales, Brandon Charney-htLexus Technology, Finance-Julio Jaramillo
Dec 02, 2021 -

Lexus of Colorado Springs responded

Congratulations on your new 2022 Lexus ES 350! We are happy to hear that our team took such great care of you and made the purchase process smooth and seamless. Thank you for giving Lexus of Colorado Springs your business and your five-star feedback!

November 19, 2021

Friendly, accurate service with on-time delivery. Up from with costs, and a great mobile phone interface. More

by SpudsCO28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Hollins
Nov 20, 2021 -

Lexus of Colorado Springs responded

We're honored to receive these compliments from you! Our ultimate goal at Lexus of Colorado Springs is to exceed our guest's expectations, and we couldn't be happier to hear we're succeeding. Many thanks for your support on behalf of our team, and take care until we see you next!

November 12, 2021

Billy was wonderful! From start to finish, Billy was professional and caring. He’s the best service person I’ve ever had! More

by Searose727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Nov 15, 2021 -

Lexus of Colorado Springs responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Billy. Drive safely and we hope to see you back at Lexus of Colorado Springs!

Nov 15, 2021 -

Searose727 responded

Billy was outstanding!!

November 12, 2021

Very attentive staff, helpful, kind, no pressure. They will take the time to listen to you and answer any questions. More

by Dimples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kaminski, Zengi Wilson, Kim Zacharias, Ed Baur, Eric Boozer
Nov 13, 2021 -

Lexus of Colorado Springs responded

Thanks for the great review of Lexus of Colorado Springs! We're pleased that our team was helpful and attentive.

November 07, 2021

Colorado Springs Lexus service department is the reason I’m a return customer top notch More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 07, 2021 -

Lexus of Colorado Springs responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

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