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Lexus of Colorado Springs
Colorado Springs, CO
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 342 reviews
March 03, 2022
Hello everyone. I have a 2015 Gx460. I came to the dealer with a brake problem. They said find the problem. They did an inspection and said that you need to change t I have a 2015 Gx460. I came to the dealer with a brake problem. They said find the problem. They did an inspection and said that you need to change the entire brake system up to the brake pads (I changed the rear two weeks ago). They counted me almost $ 7000. They didn’t find the problem and decided to change everything. Not professionally. It seems that the dealer’s policy is just to rip off more money from customers. I don’t recommend More
by KZ
Employees Worked With
Jonny Murrill
February 22, 2022
Billy helped me out today for my scheduled maintenance check. He got me in early which allowed me to leave early. Billy was polite, respectful, and kept me up to date as I waited. Thank you Billy an check. He got me in early which allowed me to leave early. Billy was polite, respectful, and kept me up to date as I waited. Thank you Billy and Lexus of Colorado! More
by TRS
Employees Worked With
Billy
February 15, 2022
Lexus of Colorado provided an exceptional experience. Billy, the Service Technician was superior. One hour prior to my scheduled appointment I received a call from Billy double checking my VIN to ensur Billy, the Service Technician was superior. One hour prior to my scheduled appointment I received a call from Billy double checking my VIN to ensure the ordered part matched my vehicle. He didn't want me to make the trip to the dealer without being absolutely certain everything was ready. Upon arrival, they had a loaner car standing by should I want it. I decided to wait in the customer wait area because the work was estimated to only need 1-2 hours. After only 30 minutes, the job was done. I highly recommend this dealership. More
by rustyneal8667
Employees Worked With
Billy Bailey
January 18, 2022
I had purchased a 2014 Chevy Silverado from them . The truck had to come back in to get repairs, by the time they finally got this truck completed the temp tag was expired. I had a pair of beats audio hea truck had to come back in to get repairs, by the time they finally got this truck completed the temp tag was expired. I had a pair of beats audio headphones my son had bought me in the truck that disappeared when it was with them. I sent a text the service adviser, I never heard back. It is a nice dealership my sales guy was great but unfortunately why things didn't work so well on the service department. More
by Jmarch212
Employees Worked With
Eric Boozer
January 15, 2022
Bill was very helpful and professional. Even in this difficult time of limited car inventory, there was no pressure to buy now, only the reality of today's car buying conditions. Very pleased with every difficult time of limited car inventory, there was no pressure to buy now, only the reality of today's car buying conditions. Very pleased with everyone. More
by bellnco
Employees Worked With
Julio in Finance - 5 Stars and the Technology expert - 5 stars (young, forgot his name), Bill Kaminski
December 16, 2021
Great service- honest people. Service on my older Lexus is always done quickly and honestly. No extras I don’t really need. is always done quickly and honestly. No extras I don’t really need. More
by SMc
Employees Worked With
Jamison, Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
