Back

Lexus of Colorado Springs

Colorado Springs, CO

4.7
354 Reviews

604 Auto Heights

Colorado Springs, CO

80905

Directions

By Type

Showing 354 reviews

August 06, 2022

Service is always Top Shelf and employees go to the max to make the experience as uneventful as possible. They are always ready to make your experience pleasant. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Boozer
Aug 08, 2022 -

Lexus of Colorado Springs responded

Thanks for your wonderful review, Ann! We're so happy our team has consistently delivered outstanding service and worked to make your experiences seamless. We look forward to seeing you again at Lexus of Colorado Springs!

August 04, 2022

Staff are well organized and fast. Great service, going above what is required, also helping me with an unusual problem at no charge. Terrific overall. Thanks. More

by Gpsmemphis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy in Service Dept.
Aug 05, 2022 -

Lexus of Colorado Springs responded

Thank you for stopping by to leave us this feedback! We are delighted to hear everything went smoothly during your recent service visit at Lexus of Colorado Springs. Safe driving!

July 31, 2022

I would have given you a 5 star rating if your cleaners had cleaned the inside of the car as part of the service since it is mentioned as part of the overall service. More

by Gcbrown41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 09, 2022 -

Lexus of Colorado Springs responded

I apologize for the oversight regarding your car's detailing. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve for the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Chris Coleman - Service Manager - 719-300-4307

July 22, 2022

Always prompt in scheduling my car in for service, managers are very knowledgeable about their Lexus models and service is always completed in a prompt fashion. More

by gfarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Luger
Jul 24, 2022 -

Lexus of Colorado Springs responded

Your review is music to our ears! We're thrilled our team has consistently offered professional assistance in a timely manner. Thanks for choosing Lexus of Colorado Springs!

July 21, 2022

Jamison was extremely helpful and very kind! ! He was not pushy at the other services recommended… Thank you for all your help 😊😊 More

by Lechuga5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison
Jul 21, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jamison and the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

July 18, 2022

The car was done on time. Everyone was polite and very helpful. The loaner was very clean More

by bud3345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Hollis
Jul 19, 2022 -

Lexus of Colorado Springs responded

We're happy to hear you can always count on us to make sure your needs are met. Thanks so much for giving Lexus of Colorado Springs your five stars!

July 18, 2022

My first visit to the Lexus of Colorado Springs service department and what a fantastic experience! Not only was my service advisor, John, the friendliest upon check-in, I instantly was made to feel comfo More

by Dianna.l.walton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Boozer
Jul 19, 2022 -

Lexus of Colorado Springs responded

Dianna, we are so happy that you had a great experience with John and the team! Thank you for choosing Lexus of Colorado Springs and for sharing your feedback. Drive safely until we see you again!

July 13, 2022

Courteous, knowleable, professional. ....as always !! I have never had any problems scheduling an appointments and have always been met with friendly technicians. More

by tatysantiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison, Jonny Murrill, Eric Boozer
Jul 13, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

July 08, 2022

Best service I’ve ever had! Professional, knowledgeable, friendly…I cannot say enough positive things about my visit. Thank you! More

by hlindaloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Jul 11, 2022 -

Lexus of Colorado Springs responded

Your review is music to our ears! We're thrilled our team welcomed you with courteous, professional assistance that shaped an exceptional service experience. Thank you for choosing Lexus of Colorado Springs!

July 05, 2022

Their mechanics are some of the best and the front desk listens and give good advice in terms of the condition of the vehicle. More

by gorrern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Jul 06, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We appreciate your support and hope to see you back again at Lexus of Colorado Springs!

...
13
...