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Lexus of Colorado Springs

Colorado Springs, CO

4.7
348 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 348 reviews

July 18, 2022

My first visit to the Lexus of Colorado Springs service department and what a fantastic experience! Not only was my service advisor, John, the friendliest upon check-in, I instantly was made to feel comfo More

by Dianna.l.walton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Boozer
Jul 19, 2022 -

Lexus of Colorado Springs responded

Dianna, we are so happy that you had a great experience with John and the team! Thank you for choosing Lexus of Colorado Springs and for sharing your feedback. Drive safely until we see you again!

July 13, 2022

Courteous, knowleable, professional. ....as always !! I have never had any problems scheduling an appointments and have always been met with friendly technicians. More

by tatysantiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison, Jonny Murrill, Eric Boozer
Jul 13, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

July 08, 2022

Best service I’ve ever had! Professional, knowledgeable, friendly…I cannot say enough positive things about my visit. Thank you! More

by hlindaloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Jul 11, 2022 -

Lexus of Colorado Springs responded

Your review is music to our ears! We're thrilled our team welcomed you with courteous, professional assistance that shaped an exceptional service experience. Thank you for choosing Lexus of Colorado Springs!

July 05, 2022

Their mechanics are some of the best and the front desk listens and give good advice in terms of the condition of the vehicle. More

by gorrern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
Jul 06, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We appreciate your support and hope to see you back again at Lexus of Colorado Springs!

June 26, 2022

I went in for my routine maintenance appointment. Tobi took the time to review what services would be provided. I had a concern about a possible cruise control dysfunction and described it to her. More

by Dimples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobi
Jun 27, 2022 -

Lexus of Colorado Springs responded

Thanks for letting us know what a great job Tobi did while servicing your vehicle! Those of us at Lexus of Colorado Springs appreciate the 5-stars and hope you have a great day.

June 20, 2022

Rob was great to work with. He met me before I could open my door and had my loaner ready to go! More

by Sadie Abernathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luger, Robert
Jun 21, 2022 -

Lexus of Colorado Springs responded

Sadie, thank you for the great review! We are thrilled to hear that Rob delivered such a successful service experience. Drive safely, and we hope to see you back at Lexus of Colorado Springs!

June 17, 2022

I’ve been going to Lexus of Colorado Springs for 4 years, they’ve always been very professional and prompt! I’ve never had any problems with the service performed on my car. More

by lauraasmith2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Jun 20, 2022 -

Lexus of Colorado Springs responded

Thank you for your review! We're glad Lexus of Colorado Springs has consistently delivered the excellent, punctual service you deserve. We're honored to have earned your confidence over the past four years and look forward to working with you again next time!

June 16, 2022

Advertised nationwide. Called them by phone and a salesperson said they would not sell to anyone out of state. More

by kvkmyk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zengi Wilson
Jul 06, 2022 -

Lexus of Colorado Springs responded

I am very sorry that we couldn't be of further assistance, and if our advertising gave you the wrong impression. I will share your feedback so we can improve our communication moving forward. Thank you, Kimberley Zacharias - General Sales Manager - 719.667.2221

June 07, 2022

Always do a great job with the vehicle and keeping one informed of the progress More

by Polly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison
Jun 07, 2022 -

Lexus of Colorado Springs responded

Polly, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

June 06, 2022

Very Clean Dealership. Very helpful employee. John was a very great guy and very helpful. More

by Guai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John. I can’t remember his last name.
Jun 07, 2022 -

Lexus of Colorado Springs responded

Guai, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with John. Drive safely, and we hope to see you back at Lexus of Colorado Springs!

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