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Lexus of Colorado Springs

Colorado Springs, CO

4.7
342 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 342 reviews

June 17, 2022

I’ve been going to Lexus of Colorado Springs for 4 years, they’ve always been very professional and prompt! I’ve never had any problems with the service performed on my car. More

by lauraasmith2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Jun 20, 2022 -

Lexus of Colorado Springs responded

Thank you for your review! We're glad Lexus of Colorado Springs has consistently delivered the excellent, punctual service you deserve. We're honored to have earned your confidence over the past four years and look forward to working with you again next time!

June 16, 2022

Advertised nationwide. Called them by phone and a salesperson said they would not sell to anyone out of state. More

by kvkmyk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zengi Wilson
Jul 06, 2022 -

Lexus of Colorado Springs responded

I am very sorry that we couldn't be of further assistance, and if our advertising gave you the wrong impression. I will share your feedback so we can improve our communication moving forward. Thank you, Kimberley Zacharias - General Sales Manager - 719.667.2221

June 07, 2022

Always do a great job with the vehicle and keeping one informed of the progress More

by Polly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison
Jun 07, 2022 -

Lexus of Colorado Springs responded

Polly, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

June 06, 2022

Very Clean Dealership. Very helpful employee. John was a very great guy and very helpful. More

by Guai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John. I can’t remember his last name.
Jun 07, 2022 -

Lexus of Colorado Springs responded

Guai, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with John. Drive safely, and we hope to see you back at Lexus of Colorado Springs!

June 04, 2022

Outstanding service it never fails customer service is always willing to help me in any way they can love them. More

by Ronda.pickering0714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 06, 2022 -

Lexus of Colorado Springs responded

Hi Ronda, we're so pleased to hear that our team always provides you with consistent and quality service. That's what we strive for here at Lexus of Colorado Springs. Thank you so much for the 5-star review, and we hope you have a nice day!

June 01, 2022

The service department truly provides gold star service. Their service staff are professional, courteous and accommodating. More

by Rollande G.
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
Jun 02, 2022 -

Lexus of Colorado Springs responded

Gold star service is our goal, Rollande! Thank you for the kind words and tremendous review of Lexus of Colorado Springs - we'll be here if you need us down the road!

May 22, 2022

Lexus of Colorado Springs is professional and courteous. The service desk is especially helpful and professional. Thank you. More

by Prrglenn6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burns, James Boyd, Jonny Murrill, Eric Boozer
May 23, 2022 -

Lexus of Colorado Springs responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

May 23, 2022 -

Prrglenn6 responded

We have acquired 8 Lexus vehicles over the years. Will always buy Lexus.

May 20, 2022

The part needed came in a few hours instead of a couple days. The tech stayed late to finish the repair that night. More

by Corporateteamconsulting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
May 23, 2022 -

Lexus of Colorado Springs responded

Thank you for choosing Lexus of Colorado Springs! We are happy to hear that your repairs were completed in a timely manner. Safe driving!

May 19, 2022

Billy in service was phenomenal; I was checked in quickly and kept appraised of status of maintenance on my vehicle. Bill matched the quote and I was promptly notified my vehicle was ready for pickup. Could More

by Brett S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
May 19, 2022 -

Lexus of Colorado Springs responded

Brett, thank you for the great review! We are so glad to hear that you had such a successful experience working with Billy and the Lexus of Colorado Springs team. Drive safely, and we hope to see you back again down the road!

May 18, 2022

Great people, great service, will buy all my car is there and have my service work down there More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Murrill, Eric Boozer
May 18, 2022 -

Lexus of Colorado Springs responded

Fred, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Colorado Springs team. Drive safely, and we hope to see you back!

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