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Lexus of Colorado Springs

Colorado Springs, CO

4.7
342 Reviews

604 Auto Heights

Colorado Springs, CO

80905

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Showing 342 reviews

November 13, 2024

Excellent 1st experience with this dealership as I am new resident to COS earlier this year. My family has owned assorted Lexus vehicles since 1997 (and always will!), and outstanding service has been consi More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 14, 2024 -

Lexus of Colorado Springs responded

Lynne, we're delighted to hear that your first experience with Lexus of Colorado Springs was excellent! Thank you for recommending us and sharing such positive feedback about our team and facilities. We look forward to serving you again in the future!

November 01, 2024

I got my 35000 mile service , and haw snow tires on. Car was washed inside and out. It looked like new. Great service. More

by Fjklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob luger
Nov 01, 2024 -

Lexus of Colorado Springs responded

We're delighted to hear that your 35,000-mile service experience at Lexus of Colorado Springs was top-notch! It's great knowing the team took such good care of your car and left it looking like new. Safe driving with those snow tires on!

October 30, 2024

Great customer service and very easy new car purchase experience. Positive interactions with everyone there, and great team environment. More

by Bmell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michaela Fitzpatrick (5 stars!)
Oct 30, 2024 -

Lexus of Colorado Springs responded

We're so happy to hear about your positive experience with the team at Lexus of Colorado Springs! It's wonderful that our customer service and teamwork made your car purchase easy. Enjoy driving your new vehicle!

October 03, 2024

Outrageously expensive poor customer service. I have had three Lexus this was my worst experience! Charged double what was told would probably cost, called to discuss work completed, no answer, More

by Joyalfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
October 02, 2024

Wonderful sales personnel. Stayed 2 hours past closing to finish the sale! I’ll definitely be back and asked John Brown for some business cards to share with friends. More

by Rod Van Wagenen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Brown
Oct 03, 2024 -

Lexus of Colorado Springs responded

Rod, we're delighted to hear that our team at Lexus of Colorado Springs went above and beyond for you! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

September 27, 2024

Great new facility! Efficient and helpful staff. Good service experience. Car was completed on time with full details of work performed. More

by SpudsCO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
Sep 30, 2024 -

Lexus of Colorado Springs responded

We're delighted to hear you had a positive service experience at Lexus of Colorado Springs! Thank you for the kind words about our new facility and efficient staff. We look forward to serving you again in the future!

September 20, 2024

As always, I was very pleased with the service I received, and the wait wasn't as long as expected. I've been doing business with them for many years, and they've always done an amazing job. More

by bits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luger
Sep 23, 2024 -

Lexus of Colorado Springs responded

Thank you for your continued trust in Lexus of Colorado Springs! We're delighted to hear that our service met your expectations once again. Looking forward to serving you for many more years!

July 27, 2024

Employees are very courteous and the service department did a great job servicing our vehicle. They got our vehicle in right away and changed the oil , rotated the tires, and washed it as well. Great job More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Murrill
Jul 29, 2024 -

Lexus of Colorado Springs responded

Mark, we're delighted to hear that our service team at Lexus of Colorado Springs took great care of your vehicle. Thanks for the positive feedback!

July 24, 2024

Very helpful with scheduling service and following up. Highly recommend. Always friendly and answers all questions. More

by mightyfinekitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto, Eric Boozer
Jul 25, 2024 -

Lexus of Colorado Springs responded

Thank you for the recommendation! We're glad to hear our team at Lexus of Colorado Springs provided friendly and helpful service. See you next time!

July 23, 2024

Friendly and efficient . Salespeople informed and communicated well. Transparency with negotiation. Considerate of the customer More

by marilynmceachin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 24, 2024 -

Lexus of Colorado Springs responded

Marilyn, we appreciate your kind words about our sales team. Providing our guests with 5-star experiences is always our top priority, so if there's anything else we can do to assist you, please be sure to reach out. Thank you, Kimberley Zacharias - General Sales Manager - 719.667.2221

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