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Lexus of Colorado Springs
Colorado Springs, CO
346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 346 reviews
December 19, 2024
New location is a great change for us since we live north of town. The accommodations are large and beautiful. Also better, safer access to Service facility and parking for customers; Employees were north of town. The accommodations are large and beautiful. Also better, safer access to Service facility and parking for customers; Employees were cordial and friendly, with good communication on car service status. More
by JRE
Employees Worked With
Roberto Garcia, Eric Boozer
December 04, 2024
Tom Smith and his assistant Lisa were excellent representatives of Lexus of Colorado Springs. Tom did a superb job and made the buying of my Lexus a very pleasant experience . He was extremely kno representatives of Lexus of Colorado Springs. Tom did a superb job and made the buying of my Lexus a very pleasant experience . He was extremely knowledgeable of the financing process and the ins and outs of my Lexus. More
by Paddy14
Employees Worked With
Lisa, Tom Smith
December 02, 2024
Jazmin was an excellent sales person. She met all my needs and exceeded expectations as she went out of her way to make sure I was completely satisfied with my purchase. She met all my needs and exceeded expectations as she went out of her way to make sure I was completely satisfied with my purchase. More
by Joe
Employees Worked With
Angel, Jazmine
November 13, 2024
Excellent 1st experience with this dealership as I am new resident to COS earlier this year. My family has owned assorted Lexus vehicles since 1997 (and always will!), and outstanding service has been consi resident to COS earlier this year. My family has owned assorted Lexus vehicles since 1997 (and always will!), and outstanding service has been consistent with every olace We have used. The personnel was welcoming, inviting, and knowledgeable. The wait time minimal and their waiting area was comfortable and impeccable. I highly recommend this dealership. More
by Lynne
Employees Worked With
Robert
October 30, 2024
Great customer service and very easy new car purchase experience. Positive interactions with everyone there, and great team environment. experience. Positive interactions with everyone there, and great team environment. More
by Bmell
Employees Worked With
Michaela Fitzpatrick (5 stars!)
October 03, 2024
Outrageously expensive poor customer service. I have had three Lexus this was my worst experience! Charged double what was told would probably cost, called to discuss work completed, no answer, I have had three Lexus this was my worst experience! Charged double what was told would probably cost, called to discuss work completed, no answer, told to leave message mailbox full, finally reached someone who said my agent would call me next morning Never called. More
by Joyalfam
Employees Worked With
Billy
October 02, 2024
Wonderful sales personnel. Stayed 2 hours past closing to finish the sale! I’ll definitely be back and asked John Brown for some business cards to share with friends. Stayed 2 hours past closing to finish the sale! I’ll definitely be back and asked John Brown for some business cards to share with friends. More
by Rod Van Wagenen
Employees Worked With
John Brown
September 27, 2024
Great new facility! Efficient and helpful staff. Good service experience. Car was completed on time with full details of work performed. Efficient and helpful staff. Good service experience. Car was completed on time with full details of work performed. More
by SpudsCO28
Employees Worked With
Billy Bailey
