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Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,923 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,923 reviews

September 28, 2026

Dealership was nice and clean. Everyone was nice. The purchasing process was smooth and transparent. More

by Isaac
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Electronics guy
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Sep 30, 2026 -

Lexus of Cleveland responded

Hi Isaac, we are so happy to read such a great review about Lexus of Cleveland! We can't wait to see you again, have a great day.

September 28, 2026

Christian is always great to work with. He is always there to answer any questions I have when leasing. More

by msarnowski
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Lexus of Cleveland responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Cleveland. We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2026

I have been buying a car at this dealership for over 15 years. Never disappointed in the professionalism and kindness we have experienced. The service has been excellent and the overall customer service i More

by tomzas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Panczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Lexus of Cleveland responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Cleveland. We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2026

Katie is great to work with. She is exactly what you expect when seeking out a real Lexus sales agent. . . More

by burrasjl
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2026

Katie made me feel comfortable and answered all my questions in a very helpful and professional way. More

by jltburras
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

Lexus of Cleveland responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2026

Katie was super helpful and a true professional. She answered all of my questions and really provided appreciated guidance as I move through the process of purchasing a new vehicle. More

by k.e.2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2026

I purchased my new Lexus with Abed Darwish and it was by far the best experience I’ve had and I would highly recommend working with him More

by GX550 owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 27, 2026

Thank you Matt for your fabulous professional work! You made our purchase smooth and easy! We love our Lexus RX 350 Hybrid! More

by Elena Minaeva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

Lexus of Cleveland responded

Hello Elena, we are so thrilled to hear that you had a great experience with us. Thank you for choosing us for your Lexus RX 350 Hybrid. We can't wait to see you back on the road in style!

September 27, 2026

We had a fantastic experience buying our new RX350H from Seth Collins. He is extremely knowledgeable, very patient and transparent throughout the entire process without any high pressure sales tactics. Ever More

by Jaevoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 03, 2026 -

Lexus of Cleveland responded

Hello, thank you for choosing us and taking the time to share your experience! We are thrilled to hear that Seth provided you with a knowledgeable, patient, and transparent car buying experience. Happy driving in your new RX350H!

September 26, 2026

Christian was phenomenal when my wife bought her Lexus. So much so, I bought a new Lexus from him recently as well. I run a large sales organization and I know an asset when I see one. You’re lucky to have More

by raygros16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kantor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

Lexus of Cleveland responded

Hello, thank you for the kind words about Christian! We are lucky to have him on our team and we're glad to hear he provided exceptional service to both you and your wife. We hope you enjoy your new Lexus and we look forward to continuing to serve you in the future.

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